Upsell Product Add‑Ons • SG
Increase sales with tailor-made upsell/cross-sell addons
Rating
4.5
feedback
50
chart
#13,717
All reviews
Review RSS Feed
March 29, 2024
Recommends the wrong products and sometimes does not apply the promised discount in cart. Took several contacts for the developer to look into and actually test/see the problem we were having, finally acknowledged the glitch after weeks of back and forth. Lost of wasted time and frustrated customers.
Sorry for disappointing you. Your first email to us was March 22, Friday. We replied to you on Monday. As we have explained to you earlier, when you switch product variants on a product page, the Popup add-on shows the initial recommendation and can't technically be updated without refreshing the page. We offered you alternatives like using on-page addons, or coding a page-refresh on each variant switch to refresh the Addons. I also offered you a refund, but you decided to write this review without further dialogue.
July 21, 2023
I am very happy with the support of the application, it solved my needs, in a short time. thank you
Happy to help! Feel free to contact us whenever you need us again =)
April 21, 2023
I am very happy with the Upsell Product Add-Ons app. I love that there are analytics so you can see exactly how many products and revenue has been generated by people using the Upsell App. The support staff was very helpful when I requested some changes with how things were displaying. I've been using this app for over a year now and can truly say that I would recommend it.
Thank you so much for your kind words! We are supermotivated to move forward when we see happy customers =)
Dec. 9, 2022
The app is doing its job very well, lots of upsells on orders since it was installed. And the support team is very helpful, responsive and efficient. As a seller, that's all I can ask for! Keep up the great job!
Hi, thank you for your feedback! We are extremely dedicated to helping our customers, even if it requires some extra customization, theme fixing, etc. Feel free to contact us again when you need help.
Dec. 4, 2022
The app works great for my company. It is crucial for it. The support team has been amazing. There was a little bug with my theme and they were kind enough to fix it so it didn’t affect the app. Thank you! Overall, the app adapts perfectly to my theme and support is 5 stars and responsive!
Hi, Thank you for the kind words. We are so motivated to make our customers succeed, and it's a pleasure for our team to be rewarded with great reviews =)
Aug. 24, 2022
This is a WONDERFUL app. A must-have for about any ecommerce business. Easy to use and "clean" presentation of the offers. We had minor glitches in the setup, most likely due to our theme, but the fantastic tech support promptly fix them! Life is beautiful!
Thank you for your feedback. I'm so happy that our investments in support pay off for our customers. Alex Levin, SAAS Grove co-founder.
Aug. 3, 2022
Easy to use & Great customer care. They made sure that the app was displaying properly and made several updates until it was perfect. Like this app a lot!
May 5, 2022
Excellent APP to show related items, add on sales and much more for your online store. Excellent customer service.
Thanks for your review. We are really trying hard and investing in customer service and app development ;-)
March 28, 2022
Loving this app, it is so flexible and easy to set up and most importantly, is generating extra revenue. Have only needed to contact support once and their response was quick and efficient. Definitely worth the money.
Thank you very much for your review. We are doing our best to deliver value to each and every customer =)
March 21, 2022
App is working great so far and support has been top notch, replying promptly and fixing the issue at hand.
We really appreciate your review. We are determined to provide the best customer service possible.
March 16, 2022
We use this to add accessory options to some products and it works well. Had an issue with the wrong currency showing but the support was very helpful and fixed it quickly.
Thank you so much for your review. It is very important to us.
Feb. 18, 2022
Perfect app for product add-ons and upsell. Very good service if you need some changes. Thank you very much!
Thank you for your review. We are doing our best to bring value to customers.
Jan. 27, 2022
Great customer support and easy to use app. I've installed this on multiple sites I manage because it is straightforward and does what we need, plus the support team responds quickly.
Thank you for your review. We are always happy to help and invest a lot in our support team!
Jan. 21, 2022
Hands down one of the best and must needed apps on shopify - we have increased our sales massively since putting add-ons for products and plus side it helps the customer to find the spares they need aswell.
Thank you so much for your review. We are working on some frequently requested supercool features and hope to add even more value for store owners and their customers.
Jan. 19, 2022
By far the single best customer experience I've ever had with any shopify app. They took so much of their time to help make the app perfect for my store and I really appreciate it. If you need an app with this function; don't hesitate, its more than worth it. I even asked them if I could pay more than the price they charge :D hahaha
Thank you for your kind words. It really motivates our team to work for each and every customer!
Dec. 15, 2021
Customer supports are so kind and solve the problem quickly, so I trust their team. I highly recommend this app !
Nov. 5, 2021
Has worked well for us. And reasonably priced. Customer support is also very responsive. I leave this running and we deffo get extra purchases.
Oct. 15, 2021
This app works fantastic with Shopify. It is a great way to complement/upsell and also be used as a "discovery" platform for products. The support team is EXTREMELY helpful. This is one of our MUST HAVE Shopify apps!
Thank you very much for the review. We've forwarded it to our developer (Ilja) who was working with your store and he's very happy =)
Oct. 9, 2021
Amazing support. Very helpful app for product add-ons. The clothes we offer requires a lot of customisation so this app is perfect for us. Would recommend.
Thank you so much for the review!
Oct. 7, 2021
Amazing support from the team and always on hand to help with any queries. Highly recommend this app.
Thank you so much for the review. It's been a hard week so far and we are grateful for the positive feedback.