Upsell Product Add‑Ons • SG
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Recommends the wrong products and sometimes does not apply the promised discount in cart. Took several contacts for the developer to look into and actually test/see the problem we were having, finally acknowledged the glitch after weeks of back and forth. Lost of wasted time and frustrated customers.
Sorry for disappointing you. Your first email to us was March 22, Friday. We replied to you on Monday. As we have explained to you earlier, when you switch product variants on a product page, the Popup add-on shows the initial recommendation and can't technically be updated without refreshing the page. We offered you alternatives like using on-page addons, or coding a page-refresh on each variant switch to refresh the Addons. I also offered you a refund, but you decided to write this review without further dialogue.
I am very happy with the support of the application, it solved my needs, in a short time. thank you
Happy to help! Feel free to contact us whenever you need us again =)
I am very happy with the Upsell Product Add-Ons app. I love that there are analytics so you can see exactly how many products and revenue has been generated by people using the Upsell App. The support staff was very helpful when I requested some changes with how things were displaying. I've been using this app for over a year now and can truly say that I would recommend it.
Thank you so much for your kind words! We are supermotivated to move forward when we see happy customers =)
This is a WONDERFUL app. A must-have for about any ecommerce business. Easy to use and "clean" presentation of the offers. We had minor glitches in the setup, most likely due to our theme, but the fantastic tech support promptly fix them! Life is beautiful!
Thank you for your feedback. I'm so happy that our investments in support pay off for our customers. Alex Levin, SAAS Grove co-founder.
Easy to use & Great customer care. They made sure that the app was displaying properly and made several updates until it was perfect. Like this app a lot!
Excellent APP to show related items, add on sales and much more for your online store. Excellent customer service.
Thanks for your review. We are really trying hard and investing in customer service and app development ;-)
Loving this app, it is so flexible and easy to set up and most importantly, is generating extra revenue. Have only needed to contact support once and their response was quick and efficient. Definitely worth the money.
Thank you very much for your review. We are doing our best to deliver value to each and every customer =)
App is working great so far and support has been top notch, replying promptly and fixing the issue at hand.
We really appreciate your review. We are determined to provide the best customer service possible.
We use this to add accessory options to some products and it works well. Had an issue with the wrong currency showing but the support was very helpful and fixed it quickly.
Thank you so much for your review. It is very important to us.
Perfect app for product add-ons and upsell. Very good service if you need some changes. Thank you very much!
Thank you for your review. We are doing our best to bring value to customers.
Great customer support and easy to use app. I've installed this on multiple sites I manage because it is straightforward and does what we need, plus the support team responds quickly.
Thank you for your review. We are always happy to help and invest a lot in our support team!
By far the single best customer experience I've ever had with any shopify app. They took so much of their time to help make the app perfect for my store and I really appreciate it. If you need an app with this function; don't hesitate, its more than worth it. I even asked them if I could pay more than the price they charge :D hahaha
Thank you for your kind words. It really motivates our team to work for each and every customer!
Customer supports are so kind and solve the problem quickly, so I trust their team. I highly recommend this app !
Has worked well for us. And reasonably priced. Customer support is also very responsive. I leave this running and we deffo get extra purchases.
This app works fantastic with Shopify. It is a great way to complement/upsell and also be used as a "discovery" platform for products. The support team is EXTREMELY helpful. This is one of our MUST HAVE Shopify apps!
Thank you very much for the review. We've forwarded it to our developer (Ilja) who was working with your store and he's very happy =)
Amazing support. Very helpful app for product add-ons. The clothes we offer requires a lot of customisation so this app is perfect for us. Would recommend.
Thank you so much for the review!
Amazing support from the team and always on hand to help with any queries. Highly recommend this app.
Thank you so much for the review. It's been a hard week so far and we are grateful for the positive feedback.
Easy to install and configure. Upsell products display nicely on the product and cart pages for the Turbo theme. We had one minor issue with the upsells on the full cart page. We reached out to Upsell Product support and they fixed it for us immediately. Really happy with the app and support so far!
Great support from this developer. A few conflicts with my theme, which they addressed remotely to get their plugin working. Great App as well, suits our needs.
i use this app on my website and its really easy to work with ! had some issues with my custom css and they help me really fast to make my css work ! really suggest this app
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