SlimtasticTea review for Criteo Sales Growth Ads
April 27, 2024
Installed the app but it is not working, and I have contacted support but they have not bothered replying. Why bother listing their app on the Shopify store, if their attitude is so lackadaisical that it destroys confidence in anyone considering spending money with them.
Dear partner, We sincerely apologize that you are running into issues with the app. Upon investigating, we found that our support team did respond to your inquiry on April 25th. However, it’s possible that our email ended up in your spam folder, would you be able to check there for an email from Criteo Support? If you're unable to locate the email, please don't hesitate to reply to this message or resend your original support request. We'll be happy to assist you further and ensure your Criteo App is working properly. We take all support requests seriously and aim to respond promptly. We appreciate your understanding and patience in this matter. Sincerely, The Criteo Support Team
