All reviews

Rating Breakdown

  • 5
    78% (28 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2023

Great support from the Criteo team would highly recommend them over other retargeting solutions. And William DiSenso is the best rep they have!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

Works great for us and reps are very attentive and communicative. Constantly reaching out to offer new opportunities to grow.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2023

Overall very easy and simple to install/integrate into Shopify Plus. The personalization tools for audience targeting are key.

Store

Dansko

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 22, 2023

Integration with Shopify was very simple and this app have been working great for us. Excellent support team!

Store

Bruvi

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

We love Criteo, their retargeting capabilities have a been the perfect addition to our channel mix to grow revenue!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

The app has made it very easy for us to export product catalogs into Criteo to manage our campaigns and also monitor event tracking.

Store

AmScope

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2023

App is performing well. No complaints, sales team and support team have been attentive and helpful.

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 21, 2023

We are new customers to Criteo but have been very happy with our integration & partnership. Easy to get setup & definitely worth it!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Great customer service and have seen great ROAS. Highly recommend serving ads on this platform as apposed to others.

Using app

10 months

Total reviews

4

Average rating

4.3

4 / 5 Share

July 20, 2023

This is an updated review. After a very long wait and leaving negative review, Criteo team responded and Darren helped resolve all issues promptly. My criteo account is restored and now working fine. Hope the team would have acted in timely manner and not waited for me to leave negative review to get them in to action. Anyway, Darren was extremely helpful and fix the problems for me. Thank you so much. ******OLD Review ********** ...I have three active payment method attached to my Criteo account, but for some reason on dashboard it keep saying please add a payment method. I checked the billing it has already charged monthly bills automatically, so there is no pending payment issue either. For some reason criteo don't let me run ads as it keep saying payment method is missing, I had opened a case through criteo dashboard, wrote numerous messages to customer support, but it seems criteo do not care. I will swith to some other platform now. Worst experience ever.

Using app

10 months

Total reviews

9

Average rating

4.1

Developer Reply

Hi there – thank you for the review. We take this feedback very seriously and want to apologize for this billing issue. Last week, our team reached out to you 1:1 over email to correct this. We look forward to getting things back on track as soon as possible. – The Criteo Team

5 / 5 Share

Jan. 27, 2023

Been working with Criteo for a few years. The app works well for display retargeting. Easy to install.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Criteo helps to monetize your upper and lower funnels in a more meaningful way. Great team to work with!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Criteo works hard to make everything simple and easy. Happy to continue my long relationship with Criteo

Using app

Over 1 year

Total reviews

22

Average rating

4.2

5 / 5 Share

Jan. 26, 2023

Criteo has become our go-to for remarketing campaigns and a very important part of our top of funnel awareness campaigns. Their customer service is also outstanding and are seemingly always available for any question.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

So far, we are having an excellent experience with the app, which has not had any problems and was quickly configured within the platform.

Store

Arezzo

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

We're huge fans of Criteo. It's always been one of most effective channels and the new shopify app makes it even easier.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0