All reviews

Rating Breakdown

  • 5
    83% (206 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (7 ratings)
  • 1
    10% (25 ratings)
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5 / 5 Share

March 13, 2024

This is an awesome system, and easy to use. When there are questions, support is quick to respond and solve.

Using app

22 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 12, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

I've been using this app and I'm thoroughly impressed with its performance and user-friendly interface. Wonderful app. The support is very good.. A big thanks to your support and app

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I have been working almost daily with the Webkul team for almost 6 months. Their responsiveness is impressive, and have fixed any issues quickly. We downloaded several other auction apps to decide which one to go with, and felt Webkul was the clear winner.

Store

Wander

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Excellent app! Even better customer service! Thanks so much, Asim!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

May 4, 2024

The app is ok... but the support team are not the best. It takes time for them to understand what the issue is , they sometime provide a soluation but have not fully understood the issue and need to ask more questions.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Store

Artha

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten. Die Funktion der App ist wirklich toll und wird ständig erweitert.

Using app

7 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 19, 2023

I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.

Using app

About 1 month

Total reviews

3

Average rating

2.7

Developer Reply

We are deeply regret the impact this had on your business during the busy Christmas shopping season. Losing revenue is unacceptable, and we understand the frustration it caused. Looks like the issue has come when you tried to add the code for hiding buy button for auction products. We would like to inform you that we provide live chat and call support as well. We recommend initiating a live chat to get things done from our end. If you had asked us, we would have taken care of it for you, and this issue could have been avoided. Additionally, the auto-inject feature works with most themes, but there is a possibility that it may not work with some themes. In such cases, please contact us via live chat support, and we will add it for you. However, We're happy to bring back the things on track. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up the app!!- Team Webkul

5 / 5 Share

Nov. 22, 2023

Using the app - Vashu Bhatt helped on chatwizz call with setting up , very helpful thank you . Based in UK.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

I recently had the opportunity to use Webkul's Product Auction platform, and I must say, it exceeded my expectations. The user-friendly interface made setting up auctions a breeze, and the customization options allowed me to tailor the experience to my specific needs. Overall, Webkul's Product Auction delivered a top-notch experience, and I highly recommend it to anyone looking for a reliable and feature-rich platform for their auction needs. Kudos to the Webkul team for a job well done!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

First impression is great, but mostly start up support, and support/chat function have been so swift, precise and perfect. Surely feel that i am of to a good start with Webkul...

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Great support team, truly care and willing to help. I am satisfied with the functionality of the app and it's many features.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Very supportive CS, cannot ask for more! Keep it up!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Helpful service! At first a bit confuse in installing the codes, but after reaching out for their help, they get it done very quickly!

Store

unica

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

This is a great app with all the perks and whistles and with the most attentive support team I ever worked with. Sagar has been absolutely competent, enlightening, and genuinely interested about the end results. The technical team has answered in a heartbeat to every request I did. I'm looking forward to growing my fledgling business with Webkul.

Store

ANNO

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

thank you so much for vashu bhat his help, he was supportive in every way. Good app, I recommend, Support team also good

Store

PEGAI

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Perfect product for my store. My store has been up and running smoothly. The support from the team, even with the smallest issue, is supper. I will recommend this app any day. I can't even begin to explain the patience to get my issues resolved. Thanks to the Support team.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Having been using this software for a few years now. It works great! It allows us to run live auctions directly from our website. The customer service has always been great and they have been quick to help. Would definitely recommend this app!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

4 / 5 Share

July 23, 2023

We had a really great experience with the customer service team. We were struggling with adding the coding but with simple collaborator access... the team had our auction up and running in no time! Thanks again team :)

Using app

4 days

Total reviews

2

Average rating

4.5