Webkul Product Auction
Webkul Product Auction: All In One Auction Powerhouse
Rating
4.5
feedback
157
chart
#1,119
All reviews
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Jan. 25, 2024
The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.
Dec. 19, 2023
I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.
We are deeply regret the impact this had on your business during the busy Christmas shopping season. Losing revenue is unacceptable, and we understand the frustration it caused. Looks like the issue has come when you tried to add the code for hiding buy button for auction products. We would like to inform you that we provide live chat and call support as well. We recommend initiating a live chat to get things done from our end. If you had asked us, we would have taken care of it for you, and this issue could have been avoided. Additionally, the auto-inject feature works with most themes, but there is a possibility that it may not work with some themes. In such cases, please contact us via live chat support, and we will add it for you. However, We're happy to bring back the things on track. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up the app!!- Team Webkul
Oct. 18, 2023
Great support team, truly care and willing to help. I am satisfied with the functionality of the app and it's many features.
Sept. 6, 2023
Helpful service! At first a bit confuse in installing the codes, but after reaching out for their help, they get it done very quickly!
Aug. 22, 2023
thank you so much for vashu bhat his help, he was supportive in every way. Good app, I recommend, Support team also good
Aug. 1, 2023
Having been using this software for a few years now. It works great! It allows us to run live auctions directly from our website. The customer service has always been great and they have been quick to help. Would definitely recommend this app!
July 12, 2023
This is a great app. It has all the features and functions we needed to create a fully-fledged auction site. There are a lot of configuration options at the backend, with lots of different settings and options available. I really like the built-in automated emails system, which are all editable in HTML and able to be set up with SMTP. It's also great in terms of the user profile, in that they can view their bids and complete the purchase of winning auctions. Would be good to have slightly more customisation options for the front-end design. Otherwise, it's clear there's a huge amount of work gone into making this. Thank you.
June 14, 2023
super easy to communicate with and helped me streamline the admin process for setting up my auction.
June 6, 2023
I had the chance to speak with Asim and he was amazing. I am going to truly enjoy this product thanks to the amazing technical support and prompt replies!
June 6, 2023
Asim was very helpful. I will be using this app again, i used with great success. Thank you for your support!
June 1, 2023
great customer support. had a total of 5 queries to be resolved for my auction. all solved within an hour. qucik, swift and sweet support executives
May 23, 2023
great app and service. Got help instantly and installed it for me as I had some slight trouble doing it myself. highly recommend.
May 5, 2023
Great support ! I have enjoyed using the app and it has worked for what I am currently trying to work on.
May 2, 2023
Nice product, good help desk. The only problem is need little bit coding. I just installed it on my site: https://1salesforce.com/products/master-ceramicist-liu-zemians-work-drawing-sword-zhong-kui-2
May 1, 2023
This app functioned as required plus features that make setting up an auction fair to all bidders. The support team is very helpful and always accessible.
April 28, 2023
So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app. Great service.
April 14, 2023
Great app. This is precisely what I was looking for. Active support from the team, they are helpful and addressed the concerns and settings I need.
April 6, 2023
Awesome support. Very responsive in solving my questions for installing bidding on our website for our brand. Surprised by how configurable the app is. Basically have our own version of Ebay Now. Bulk Upload is a plus!