Webkul Product Auction

We ran through the first auction, without a hitch. Our second auction went off and now the app is canceling every single bidder who won an auction without rhyme or reason. One thing to consider is that the support team is in India and is not available 24/7.

Dev support has been very responsive and helpful.

Customer service will answer your emails, but their canned answer is that everything looks good on their end. We have had nothing but issues with the app. If you are thinking of using this for your store, please don't. You will spend countless hours trying to fix the things that this app is supposed to do. If we schedule 80 items to start, we are lucky if half start. Then every time that auctions end, the app fails to create the product variant for an average of 20% of the items. Then you manually have to go and create them so that your winner can actually purchase the item. You have to constantly babysit the app to make sure that it doesn't fail, WHICH IT WILL. Webkulls new reasoning is that their app is hitting the shopify api call limits, but this is with 40 items on auction, imagine if you had 500 like they quote as their limit. I suggest that anyone considering auction on their site, find another option, Webkull is not your answer!!!!! I am actually sad I have to write this. We have been using it for over a year and it has really gotten bad over the last 3-4 months. I liked it up to that point....

Well designed software, attentive customer service and support. Recommended!

Product auction app is amazing and the support is even better

Very helpful customer service for those who need help with set up and user friendly interface.

Asin was incredibly helpful answering all of my questions. I look forward to making use of this application!

helpful support, nice app!

I am using the Webkul Product Auction App, and it has been a fantastic addition to our platform. The application is great, offering a seamless auction experience for our customers. The interface is user-friendly, and the features are robust and reliable. What truly sets Webkul apart is their amazing support team. They are responsive, knowledgeable, and always ready to assist with any questions or issues. Their dedication to customer satisfaction is evident and greatly appreciated. Highly recommend the Webkul Product Auction App to anyone looking to enhance their auction capabilities!

Great support very quick at fixing problems

Great support from Asim!

very good

I am extremely satisfied with the experience with Webkul. Their professional and knowledgeable team assisted me and made building my website a hassle-free experience. I highly recommend Webkul! Thank you!

This is an awesome system, and easy to use. When there are questions, support is quick to respond and solve.

I've been using this app and I'm thoroughly impressed with its performance and user-friendly interface. Wonderful app. The support is very good.. A big thanks to your support and app

Excellent app! Even better customer service! Thanks so much, Asim!!

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten. Die Funktion der App ist wirklich toll und wird ständig erweitert.