All reviews

Rating Breakdown

  • 5
    83% (135 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (5 ratings)
  • 1
    12% (19 ratings)

Reviews with Text

  • 99% (161)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

I am extremely satisfied with the experience with Webkul. Their professional and knowledgeable team assisted me and made building my website a hassle-free experience. I highly recommend Webkul! Thank you!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2024

This is an awesome system, and easy to use. When there are questions, support is quick to respond and solve.

Using app

22 days

Total reviews

12

Average rating

5.0

5 / 5 Share

March 12, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I have been working almost daily with the Webkul team for almost 6 months. Their responsiveness is impressive, and have fixed any issues quickly. We downloaded several other auction apps to decide which one to go with, and felt Webkul was the clear winner.

Store

Wander

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Excellent app! Even better customer service! Thanks so much, Asim!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Store

Artha

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Wirklich eine tolle App und ein tolles Support-Team. Der Support geht sofort auf die individuellen Bedürfnisse ein und versucht diese schnellstmöglich in enger Zusammenarbeit zu bearbeiten. Die Funktion der App ist wirklich toll und wird ständig erweitert.

Using app

6 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 19, 2023

I installed it, it broke my site. Then someone there installed it for me and the site was working fine again, but I didn’t need the app just yet. Then later in testing it, I realized I had to fine tune it a bit becuase the basic stuff wasn’t great. After following the instructions on injecting code it broke the site again. They are QUICK to respond to issues, but I would hesitate using any code injection methods without having their team install it for you — and do it in a test build so that any errors do not go live.

Using app

About 1 month

Total reviews

3

Average rating

2.7

Developer Reply

We are deeply regret the impact this had on your business during the busy Christmas shopping season. Losing revenue is unacceptable, and we understand the frustration it caused. Looks like the issue has come when you tried to add the code for hiding buy button for auction products. We would like to inform you that we provide live chat and call support as well. We recommend initiating a live chat to get things done from our end. If you had asked us, we would have taken care of it for you, and this issue could have been avoided. Additionally, the auto-inject feature works with most themes, but there is a possibility that it may not work with some themes. In such cases, please contact us via live chat support, and we will add it for you. However, We're happy to bring back the things on track. Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you in setting up the app!!- Team Webkul

5 / 5 Share

Oct. 18, 2023

Great support team, truly care and willing to help. I am satisfied with the functionality of the app and it's many features.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Very supportive CS, cannot ask for more! Keep it up!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

thank you so much for vashu bhat his help, he was supportive in every way. Good app, I recommend, Support team also good

Store

PEGAI

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Having been using this software for a few years now. It works great! It allows us to run live auctions directly from our website. The customer service has always been great and they have been quick to help. Would definitely recommend this app!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2023

This is a great app. It has all the features and functions we needed to create a fully-fledged auction site. There are a lot of configuration options at the backend, with lots of different settings and options available. I really like the built-in automated emails system, which are all editable in HTML and able to be set up with SMTP. It's also great in terms of the user profile, in that they can view their bids and complete the purchase of winning auctions. Would be good to have slightly more customisation options for the front-end design. Otherwise, it's clear there's a huge amount of work gone into making this. Thank you.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

super easy to communicate with and helped me streamline the admin process for setting up my auction.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

I had the chance to speak with Asim and he was amazing. I am going to truly enjoy this product thanks to the amazing technical support and prompt replies!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2023

Asim was very helpful. I will be using this app again, i used with great success. Thank you for your support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

great customer support. had a total of 5 queries to be resolved for my auction. all solved within an hour. qucik, swift and sweet support executives

Using app

30 days

Total reviews

4

Average rating

4.5

5 / 5 Share

May 23, 2023

great app and service. Got help instantly and installed it for me as I had some slight trouble doing it myself. highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Great support ! I have enjoyed using the app and it has worked for what I am currently trying to work on.

Using app

About 18 hours

Total reviews

3

Average rating

5.0