All reviews

Rating Breakdown

  • 5
    83% (206 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (7 ratings)
  • 1
    10% (25 ratings)
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5 / 5 Share

Feb. 16, 2023

Great support and app meets all our needs. We have tried several apps available on this platform and only this app is feature filled.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

We have been using Webkul Auction App for awhile now and it works great!. The staff at Webkul are supper nice and helpful. We used this app for our first Auction and it went well. Can't wait to do more Auction's now! Thank you to all at Webkul.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

support was very helpful when working on the SMTP setup. product works great and is relatively easy to get set up

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

muchas gracias or el soporte, me sirvio de mucha ayuda. la persona que me ayudo en todo fue asim . gracias por todo el apoyo, y por el tiempo que se tomo en solucionar todas mis dudas!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Webkul has been great in providing regular, helpful support when we've needed it, and they're also working on a number of bespoke developments for us so that our Multi Vendor Marketplace works exactly how we need it to. There are regular updates as they are constantly improving the platform and they're receptive to feedback. I'd highly recommend choosing them!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

We had some difficulty installing the Product Auction app. The Webkul team was able to get the widget to appear while we were on the call.

Store

netwila

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Vashu Bhatt at Webkul has been absolutely amazing and helpful and getting us ready for our auction. It is easy and simple to use and the support is always 100%. Would definitely recommend this team and app to help with all auction needs.

Store

wwfsa

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

We are organizing several Shopify store and using this app in all of our store. Most best thing of Webkul is their support. Their support is quick and accurate. They listen to our request and improve the function if possible. We will keep using this app and app from Webkul.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Webkul has excellent support! Fast and reliable, their Product Auction app delivers what it promises at a reasonable price.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Great Experience with this app. Amazing and very helpful with the cliente service and Support. Super recommend this app for bursting your sales.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Had a rocky start, but stayed in communication with the Webkul folks, they figured out which part of their code was creating an error on our site - and they were quick to get it fixed and updated. I've found the interface is easy to use, and they have options that aren't included in any of the other auction apps - an essential bonus for us. Very happy to have this as part of our store now.

Using app

About 2 months

Total reviews

7

Average rating

4.0

2 / 5 Share

Nov. 1, 2022

The app works and looks great on the website. I wish the coding instructions were up to date, they seem out dated and little difficult to follow. Making this automatic would help those who are not a computer savvy or familiar with coding. Customer Support has some opportunities. They are curt with responses and didn't really listen to the root cause of the issues. Both interactions were the same, I would ask a question and support keep sending the same link over and over. Eventually they reluctantly help me out and manually fix my problem. I'm thankful for that, but I don't want to contact support every time I need to put something up for auction. I have contacted them twice and the same interactions both times. Curt and with out patience. My last interaction, they were adamite about rating them IMMEDIATELY, and they would wait until I was done. When I told them I would, but not as this moment, they continued to push. This incident, in conjunction with the previous interactions was really off putting. We are keeping this for now, but I will be shopping around for other apps.

Using app

6 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 19, 2022

The support team was very helpful in setting up my first auction. They were quick to answer all of my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

We have been using that app for more than a year and we are so happy with it. Also they have a great customer support as well. Whenever we have a question or challenge, their support team approaches us very friendly and solve our technical issues quickly.

Store

Peyango

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

excellent support!!! super helpful and the staff was able to solve my issue right away. app is easy to use

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Easy to use with an intuitive interface. Large auctions can be held seamlessly. The customer service is top notch.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

This continues to be an amazing app. I've used it to run my weekly auction for almost 4 years now. The team at Webkul are quick to resolve any technical issues that surface, which is rarely. I run 400 lots a week and it takes bids quickly and efficiently. Couldn't run my business without it.

Using app

About 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Hallo ich habe die App auf cashewrella.de installiert, der Support ist erstklasig, schnell und sher zuvorkommend! Vielen Dank für die perfekte Unterstützung! Viele Grüße Udo

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

The Support is really helpful! I need help to install the code and they did it in a few hours. Thanks to the team!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2022

I used this app really good also support the team well. I assist for help he really helpful of me thank you support team and Product action app

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul