All reviews

Rating Breakdown

  • 5
    83% (135 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (5 ratings)
  • 1
    12% (19 ratings)

Reviews with Text

  • 99% (161)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2023

Nice product, good help desk. The only problem is need little bit coding. I just installed it on my site: https://1salesforce.com/products/master-ceramicist-liu-zemians-work-drawing-sword-zhong-kui-2

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

This app functioned as required plus features that make setting up an auction fair to all bidders. The support team is very helpful and always accessible.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 28, 2023

So very helpful - once we linked up with their live support team they handled all of our questions, put in a ticket for a change to be handled in the same day and were the best free resource. Highly highly recommend working straight with this team before asking a developer to do any work on the Product Auction app. Great service.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Great app. This is precisely what I was looking for. Active support from the team, they are helpful and addressed the concerns and settings I need.

Store

Cardvo

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 6, 2023

Awesome support. Very responsive in solving my questions for installing bidding on our website for our brand. Surprised by how configurable the app is. Basically have our own version of Ebay Now. Bulk Upload is a plus!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Thanks again for your great support. It's really great. Vendors are the best at being helpful. And the auction setup is also helpful. Easy to understand and detailed settings are another strong point.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

we used the app once for a charity auction. we were very happy with the support! thank you so much. we had some troubles which were on our side and the support team helped right away.:)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

We have been using Webkul Auction App for awhile now and it works great!. The staff at Webkul are supper nice and helpful. We used this app for our first Auction and it went well. Can't wait to do more Auction's now! Thank you to all at Webkul.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

muchas gracias or el soporte, me sirvio de mucha ayuda. la persona que me ayudo en todo fue asim . gracias por todo el apoyo, y por el tiempo que se tomo en solucionar todas mis dudas!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Webkul has been great in providing regular, helpful support when we've needed it, and they're also working on a number of bespoke developments for us so that our Multi Vendor Marketplace works exactly how we need it to. There are regular updates as they are constantly improving the platform and they're receptive to feedback. I'd highly recommend choosing them!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Vashu Bhatt at Webkul has been absolutely amazing and helpful and getting us ready for our auction. It is easy and simple to use and the support is always 100%. Would definitely recommend this team and app to help with all auction needs.

Store

wwfsa

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

We are organizing several Shopify store and using this app in all of our store. Most best thing of Webkul is their support. Their support is quick and accurate. They listen to our request and improve the function if possible. We will keep using this app and app from Webkul.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Webkul has excellent support! Fast and reliable, their Product Auction app delivers what it promises at a reasonable price.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Great Experience with this app. Amazing and very helpful with the cliente service and Support. Super recommend this app for bursting your sales.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Had a rocky start, but stayed in communication with the Webkul folks, they figured out which part of their code was creating an error on our site - and they were quick to get it fixed and updated. I've found the interface is easy to use, and they have options that aren't included in any of the other auction apps - an essential bonus for us. Very happy to have this as part of our store now.

Using app

About 2 months

Total reviews

8

Average rating

3.8

2 / 5 Share

Nov. 1, 2022

The app works and looks great on the website. I wish the coding instructions were up to date, they seem out dated and little difficult to follow. Making this automatic would help those who are not a computer savvy or familiar with coding. Customer Support has some opportunities. They are curt with responses and didn't really listen to the root cause of the issues. Both interactions were the same, I would ask a question and support keep sending the same link over and over. Eventually they reluctantly help me out and manually fix my problem. I'm thankful for that, but I don't want to contact support every time I need to put something up for auction. I have contacted them twice and the same interactions both times. Curt and with out patience. My last interaction, they were adamite about rating them IMMEDIATELY, and they would wait until I was done. When I told them I would, but not as this moment, they continued to push. This incident, in conjunction with the previous interactions was really off putting. We are keeping this for now, but I will be shopping around for other apps.

Using app

6 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 19, 2022

The support team was very helpful in setting up my first auction. They were quick to answer all of my questions.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

We have been using that app for more than a year and we are so happy with it. Also they have a great customer support as well. Whenever we have a question or challenge, their support team approaches us very friendly and solve our technical issues quickly.

Store

Peyango

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

excellent support!!! super helpful and the staff was able to solve my issue right away. app is easy to use

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Easy to use with an intuitive interface. Large auctions can be held seamlessly. The customer service is top notch.

Using app

About 1 month

Total reviews

4

Average rating

5.0