Webkul Product Auction

Amazing support! At first I thought it was complicated to set up but then it became so easy with the support. Thank you for your help Ayush!

So far so good! Really easy to schedule a time and chat them for support as well. Happy with the choice to go with this app!

Good support. The app support Vietnamese language. That's great. I will install this app for my next web also

After 2 months of working with the developer, it has been confirmed this app is more of a beta product vs. something that can work seamlessly. They have stopped responding and refuse to help correct the issues know for their paid app. Auctions work on a cron ending time and while they end at the time they set, winning notification emails are not sent to winners promptly. It is at least a 2 hour lag for winning emails to be sent. This is a failure as we have auctions ending 2 minutes apart. Bidders won't be as willing to spend if they are not notified if they have won and how much they have spent promptly. Also, the active auction tab on our website is cluttered with closed auctions that do not clear out automatically. If you are looking for an app to work like ebay this is not one for you. If you are looking for an app you can get support during normal business hours of 7am - 7pm US time this app is not for you. Want to chat with support? Great, your options are 10pm - 5am U.S. Want to get answers to issues? Sure no problem, email them and wait a few days for them to get back with you stating everything is working when it is not. Again, if you are ok with a beta app that works close to what is advertised but has limitation this might be for you. It has cost us more business than helps. There have been plenty of other issues, as only what is mentioned in this review are issues they stat "cannot be fixed."

The support team is great! It is not all evident; how to use the app but they are patient and effective, helping out it any way they can to match your needs. Thank you!

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

The application is easy to use, and offers great functionality. Most importantly, the support team is very fast in responding and have been a great help and added great value !!!

Amazing app that has all of the functionality (And then some!) of what we needed to accomplish our campaign!

This is a well thought out app that was easy to install due to the concise instructions. Most of the app installs itself with little input needed from the user. We have had excellent response from Neha and the team at Webkul who have worked with us to customize parts of the app to meet our specific needs.

We're using this app to enable customers to bid on special limited edition products and memorabilia. The app was easy to install. All the information you needed to configure the app was easily accessible and straight forward. On the front end the app was laid out correctly. It didn't affect the current layout or store functionality. The customer service we received from Neha at Webkul was quick, concise and efficient. Any questions or issues I had was resolved very quickly. Their customer service is extraordinary.

The support team was extremely helpful for customizing the app to my store needs. They have made many revisions and were very quick to reply.

Wonderful app very easy to use. Now we can run our own auction on our store. Great support. Highly recommended.

Hi, Regarding to our uninstalling the App, (we had installed the free trial version to see if it would work for us) since the App doesn’t work, doesn’t accept any bids. As soon as we have been informed by our clients we have consulted to you by chat and email but couldn’t get any support in time. The only solution was to uninstall the App. Due to this, we have lost our clients’ confidence and our time and money trying to reach technical support to solve the problem, moreover, the opportunity to sell our product. please improve your App. and your support system. Regards,

I have been using this app for a couple of weeks now, the support has been the best i have received from any application on the Shopify App Store. They are very responsive, friendly and most of all will help you out as much as they possibly can. I would love to see the app with the Polaris UI for 2019! This would just make the app complete. Thank you so much guys!!! <3

Amazing app, been waiting for something like this for years! Great support from Neha. Would definitely recommend!

Good customer service. Instructions are bit difficult but they will gladly help.

Working well for me. I am now waiting for bids to start.

If I couldn't get our logo uploaded 12+x submitting the correct size andno tech support offering meaningfull help paying $30 per month is idiotic

This app is a life saver. It took our auctions from Facebook to our website. This allows us to capture payments in one place. The support team help us immensely in getting the app set up. They helped custom code it to fit our needs at no cost. We will be using this app for the foreseeable future.

Excellent concept for an auction on a website. Integrated into our website. They were very helpful with this integration. But it had a lot of tweaking after the fact to make things right. Pro Very customizable with email alerts and various customizations Cons Can not do bulk products or anything in bulk. Every product that is place for bid have to be done one by one. We are a live fish store and we had some WYSIWYG items on our page and had to make the product for each item (which is the normal process), but then after the product was made... we had to go in the product auction app and set the configuration for each production one by one. *Would be nice to be able to select a batch of productions from your store and use a standard auction template.... and post all the products to auction with a few clicks instead of doing each product one by one. Other than that it is a good app to download.. just need tweaking by the support team to fix compatibility issues with your website.