Webkul Product Auction

Really good app so far. Set up was a little difficult, but Supriya went above and beyond to help us out!

As a greenhouse, we oftentimes get just 1 rare plant in which dozens of people have been looking for, and had been looking for a way to bring in auctions to help make selling those one-offs easier when we stumbled upon this app. It's great, and the support team are even better. When I had issues installing parts of the code, and even when I asked for help in setting it so that the "Add to Cart" button wouldn't show on auction products, they were quick to help, and were able to fix things up and make the changes we needed. Heartily recommended so far, and I'll update this review after our first real auction has ended as well, but up until now, installing, customizing, and creating products for auction has been relatively smooth, and very satisfying.

I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!

I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I wanted a voice call, he told me to write it down. Well after the code setup , he didn't have the courtesy to run over help me verify if everything was working, which texts was white on white background and layout a bit off, if there is a decent guy that really give the time for a meeting, I will surely appreciate and change that review but I dont want anyone that are just here to just run their job without caring the result, thanks guys. email me at [email protected]

We needed additional support in adding the code to our store. Product Auction was very responsive to our needs!

An incredible app with so much functionality. The team were so helpful with the installation and some small customisations to fit my site. Thanks again!

This is not plug and play, and you might need some help getting started. Whether you are a beginner or know your way around web design. This great group of people will take the time to help you out to make it work if you are willing to take the time yourself, and it is worth it!

This app could be brilliant to the right user. I gave the seven day trial a one hour whirl before uninstalling it. I felt it much more complex than advertised. The advertised finished product looks brilliant. But I don't think just anyone can achieve that without a large budget for expensive coding. The app is likely 5 stars in the hands of others. But for me, I have to give it two, simply because it's seemingly advertised the contrary. If you can code, take my two stars with a grain of salt or disregard this altogether. If you're long in the tooth with little coding knowledge like I am, tackle this app with a budget for some help.

Very hard to setup, I'm not into coding templates and the preset auction looks very generic to the eyes. I had a problem with a test i did, ran the auction on one item, it was sent to the highest bidder, but the item still showed in stock.

We've used the app for about two months now with no issues. This week we decided to change our Shopify template from the free version to one of the paid ones. When we made the swap it threw off somethings with the front end of the auctions. I tried to code myself and then sought out help. I was a bit anxious because there is a massive time difference but I was able to schedule an early morning appointment and get it sorted via email within 15/20 minutes.

I have just started with this app, so far I am very pleased! They have been SUPER helpful in the setup process, quick and knowledgeable. I have a very old template and the app is even compatible with it. I was a little daunted at first, as I couldn't find much info about the app online before I started my free trail, but learner manuals are provided once you set your first meeting after sign up.

Still working my way around the app, but the customer service so far has been exemplary. The person who helped me was able to meet my specifications and was very helpful in answering questions.

I have been using this software for almost a week now. Had some questions on how to get everything implemented. Ayush responded in a very timely manner and took care of every issue that I had. I would def recommend.

Customer Service is great and this app provides everything I need to run my store auctions! I want to keep it all to my self!

Awesome Support!!! They help me configure the Automatic Payment from Braintree and now it is working perfectly. Thank you.

Needed assistance setting up Auctions on my site...Excellent service, great help and exactly what I wanted!! Cannot recommend enough.

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)

Support was very helpful setting up the app during my Trial... I'm looking forward to testing out the Auction app!

We needed this app for a special event auction (digital because of Covid-19) The development team was super helpful and was able to implement for me when I couldn't figure out the code (I'm not a developer). The rest of the usage is super intuitive. I recommend this tool.

I tried a couple of these and the support these guys gave was the best. They also helped me put the widget on custom product pages and custom collections pages which is HUGE. I think there are some improvements to be made in the general ui/ux area but the app is pretty solid so 4/5!