Webkul Product Auction

July 23, 2021

Top Firma hilft bei jedem Problem bei Shopify. Macht wirklich ihre Arbeit gut. Schnell und zuverlässig.

June 30, 2021

So, the team can't solve the issues: 1) remove taxes on joining fees 2) display terms and conditions when customers are joining the auction. They have to accept terms to proceed. Instead, the team said if I want to remove taxes on the joining fees, I should not charge tax on the product. They said: "Please note that no tax will be applicable on the product when the winner is purchasing the won product." That's not what I asked. I proposed adding a clickable link on the auction home page about the rules, I have done it, and they just made it made it clickable. But the customers have no terms and conditions to accept when joining. Just a part of the first paragraph is shown.

June 15, 2021

Does what it say - perfect for hosting an auction on shopify. great customer support on make sure the final set up is what you want.

June 10, 2021

Great support and good looking auction app, there's a free onboarding process where they help you set everything up - Ayush is MVP

May 19, 2024

Sadly, I cannot recommend this app in it's current form. We have been using it for years now and it keeps failing to work properly. The support answers promptly, but insured me two times that it has been fixed and won't show up again - but it did. The live chat support also did not work and I am not receiving anything back from their email. We trusted in this application for years, but are forced to look into alternatives or close down our business.

May 20, 2021

Booked a meeting to start up the app and got great support and help with everything I needed to begin the auction.

May 1, 2021

Really good app so far. Set up was a little difficult, but Supriya went above and beyond to help us out!

March 27, 2021

As a greenhouse, we oftentimes get just 1 rare plant in which dozens of people have been looking for, and had been looking for a way to bring in auctions to help make selling those one-offs easier when we stumbled upon this app. It's great, and the support team are even better. When I had issues installing parts of the code, and even when I asked for help in setting it so that the "Add to Cart" button wouldn't show on auction products, they were quick to help, and were able to fix things up and make the changes we needed. Heartily recommended so far, and I'll update this review after our first real auction has ended as well, but up until now, installing, customizing, and creating products for auction has been relatively smooth, and very satisfying.

March 25, 2021

I am a user from Japan, and I feel that its setting will be very cumbersome. Then I started my trial. I did encounter problems, but I reported my problems to the development team. They actually did it within 2 days. Set it up for me according to my ideas! Not only the settings, but also helped me modify the location of the interface, fonts, etc. The service of this team is really great!

March 16, 2021

I don't know for those who got decent support, but I really didn't got one, and still asking for someone that really can guide me, I instead had someone that just came at me, setup his coding, no explanation, every time I ask something he give me a link guidelines where I need to figure out myself, well I already did a lot of the setup myself via your guidelines but I needed your support. I wanted a voice call, he told me to write it down. Well after the code setup , he didn't have the courtesy to run over help me verify if everything was working, which texts was white on white background and layout a bit off, if there is a decent guy that really give the time for a meeting, I will surely appreciate and change that review but I dont want anyone that are just here to just run their job without caring the result, thanks guys. email me at [email protected]

March 2, 2021

We needed additional support in adding the code to our store. Product Auction was very responsive to our needs!

Jan. 29, 2021

An incredible app with so much functionality. The team were so helpful with the installation and some small customisations to fit my site. Thanks again!

Jan. 28, 2021

This is not plug and play, and you might need some help getting started. Whether you are a beginner or know your way around web design. This great group of people will take the time to help you out to make it work if you are willing to take the time yourself, and it is worth it!

Dec. 21, 2020

This app could be brilliant to the right user. I gave the seven day trial a one hour whirl before uninstalling it. I felt it much more complex than advertised. The advertised finished product looks brilliant. But I don't think just anyone can achieve that without a large budget for expensive coding. The app is likely 5 stars in the hands of others. But for me, I have to give it two, simply because it's seemingly advertised the contrary. If you can code, take my two stars with a grain of salt or disregard this altogether. If you're long in the tooth with little coding knowledge like I am, tackle this app with a budget for some help.

Dec. 9, 2020

Very hard to setup, I'm not into coding templates and the preset auction looks very generic to the eyes. I had a problem with a test i did, ran the auction on one item, it was sent to the highest bidder, but the item still showed in stock.

Nov. 17, 2020

We've used the app for about two months now with no issues. This week we decided to change our Shopify template from the free version to one of the paid ones. When we made the swap it threw off somethings with the front end of the auctions. I tried to code myself and then sought out help. I was a bit anxious because there is a massive time difference but I was able to schedule an early morning appointment and get it sorted via email within 15/20 minutes.

Oct. 8, 2020

I have just started with this app, so far I am very pleased! They have been SUPER helpful in the setup process, quick and knowledgeable. I have a very old template and the app is even compatible with it. I was a little daunted at first, as I couldn't find much info about the app online before I started my free trail, but learner manuals are provided once you set your first meeting after sign up.

Oct. 1, 2020

Still working my way around the app, but the customer service so far has been exemplary. The person who helped me was able to meet my specifications and was very helpful in answering questions.

Sept. 8, 2020

I have been using this software for almost a week now. Had some questions on how to get everything implemented. Ayush responded in a very timely manner and took care of every issue that I had. I would def recommend.

July 14, 2020

Customer Service is great and this app provides everything I need to run my store auctions! I want to keep it all to my self!