BOLD Bundles ‑ Product Bundles
Bundle Builder for Product Bundles, BOGO and Volume Discounts
Rating
3.8
feedback
238
chart
#13,918
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
10%
-
Less than a month
52%
-
Less than a year
25%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praised the customer service and support provided by the app team. They appreciated the assistance in setting up the app, resolving issues, and guiding them through the process. Users also highlighted the functionality of creating bundles and the impact it had on increasing sales and average order values. However, on the negative side, there were consistent complaints about the app causing technical issues on the website, such as product prices showing incorrectly, variants disappearing, and slow loading times. Users also expressed frustration with the lack of response from customer support, especially when facing critical issues that affected their sales. Some users mentioned difficulties in integrating the app with their Shopify theme and the limitations in functionality, such as the inability to use Shopify discount codes simultaneously with the app.
Highlights
Review RSS Feed
All reviews
Aug. 1, 2025
If i could leave no stars i would. Possibly the worst support i have ever received. I sent at least 6 emails with the same 4 questions with no response. I couldn't get an answer to help me use the app within the trial period to even test the app properly. Lots of limitations. Installed alternative app and had it up and running within the hour. Avoid this app like the plague.
Sept. 28, 2024
A deeply flawed app. I have used it for over one year and the only thing it does consistently is cause me problems. Bundle discounts sometimes appear on the cart page, and sometimes do not. With one of my current bundles, the discount is applied to two of the items, but not the third. Other times, not all of the products in the bundle are actually placed in the cart. Even after contacting Bold support they were unable to find a solution. This is absolutely not worth the headache, especially for $29.99 monthly. I am uninstalling now and not using any other Bold products.
Sept. 10, 2024
The team was accommodating; they worked with us to set everything up and see if the app worked for us. Highly recommend.
Nov. 8, 2023
Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.
Thank you for taking the time to write in with your review. We are sorry for the experience you had with Bundles. While Bold makes every effort to integrate with 99% themes, sometimes an unexpected conflict can occur. Thank you for your cooperation while our team investigated. We are very sorry for the inconvenience this issue caused and wish you every success.
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