BOLD Bundles ‑ Product Bundles
Bold Bundle, Discount Bundles & Product Bundling Shopify App
Rating
3.8
feedback
239
chart
#3,323
All reviews
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Jan. 22, 2020
Updated: Thanks the team to provide assistance to fixed the issue perfectly. Now we can proceed to try out the exciting features. We are sure that the bundle features would bring more business to our store.
Aug. 28, 2019
Great customer service and communication when trying to resolve issues. Thank you Gursharandeep for such great assistance!
Thanks so much for leaving us a review; we're really happy to hear that Guri was able to provide you with such great service! That's certainly what we strive to, so it's great to hear we're doing a good job. Your products sound lovely! The sunflower cleansing creme sounds very luxurious.
May 29, 2019
** Update, after this review, the customer service replied directly and double checked if all damage has been repaired, so prompt customer service, can't say else! I keep the message below like a manual for other users. When deleting the app, please follow below instructions to totally delete it: 1. Delete all the offers you have made 2. Delete the app 3. Delete all the liquids and snippets, including the hidden Shappify tabs. 4. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}" 5. Go to the product-template.liquid and delete {%- unless bundle_loaded == 'true' -%} {%- include 'shappify-bdl-load-bundle' -%} {%- assign bundle_loaded = 'true' -%} {%- endunless -%}
Thank you so much for taking the time to leave a review of our Bundles app. I'm very sorry to hear about the issues that you were seeing, and I completely understand the severity of the issues. I can see that our apps specialists have reached out to you, and I hope that we're able to come to a resolution. Thank you so much for your patience in the meantime.
March 26, 2019
Great app. picture qality need a small update so you can select picture quality, the developers work on it.
Thank you for the review! We hope you're enjoying the app so far, and you're right, our developers are always looking for ways to improve and add more value to our apps for our merchants. Please let us know if you have any further questions or comments. :-)
Nov. 13, 2018
We got our bundles ready, tested them a month in advance. We worked with bold support on the issues we were having, and we are satisfied with their customer service. However, on our launch date, there was an error with the app that did not allow the set price of the bundles to go over into the checkout cart. This is one of the biggest campaigns we have launched, and we're told the fix will take a day. Needless to say, we were not pleased with the outcome. Despite Bold's user-friendly setup and superior functionality to other bundle apps; this was a huge disappointment. Customers are furious, confused, and we are having to do several changes to orders being made. This should not have been an issue. Depending on how the issue is fixed; I will update this review... UPDATE: The Bold Customer Support is great. We already knew that. As promised, we said we would update this review depending on how timely our app would be up and running. It was very timely, and customer support made sure to stay in contact with me even in my busy schedule, and not being able to get back to them. The review was raised to four stars for timeliness, and the urgency Bold gave to this issue. We appreciate the efforts of Bold and its team to take care of our needs.
Sept. 7, 2018
A bit difficult to understand as someone little web experience, but the support team was really responsive about customizing the widget for my store (shout out to Cam and Ebun for being so helpful!) Once you get the hang of it there's a ton of great functionality. We upgraded to the premium version and it's well worth it. Creating combo products is a life saver - they don't require the clunky Product + Product view AND they let you sort the products into different collections/add your own images, just like the typical products on your store. Our bundles now look like native products!
Jan. 16, 2018
excellent product support. This is what it is all about. Now that i have 100% confidence in the support team i am confident in seeing positive outcomes on my site using this app. many thanks nk
Oct. 25, 2017
Worked excellent for our needs. Fancis from Bold did some quick tweaks to make it play nice with some of the other, deeper Bold apps we are using. Bold is gold.
Aug. 23, 2017
Very good follow up service from Matt, just installed the app hopefully we can see some results soon. It would has been better if the product is able to bundle with more than 1 bundle deal.
Feb. 2, 2017
Nice automated message, but I actually haven't been using this app. Still waiting on your folks to install it. I sure hope this is the best thing since sliced bread since I've never paid for installation before - it better be! Work on making it install like all the other apps - easily, without cost.
March 9, 2016
The app works really well however the liquid code update was more complicated that initially expected. The first use of the app also made the product photos wide and elongated which looked weird and not like the examples given. with some internal coding we managed to set maxiumum limitation for the product bundle display width which seems to work really well and now look awesome. There is a delay of up to 30 mins for any changes within the app to become present on the site which made it difficult during inital testing. Also we did not know that you can not bundle varients within a product. For example we wanted to bundle our rubber duck so that when customers bought a duck in each colour they recieved a discount. This does not work within the bundle app. We contacted the developers who replied really quickly and were amazing help and even pointed us towards another app that would do what we desired! PERFECT. Great help and assistance and now we have it running as we wanted we hope that it will encourage our customers to buy more!
Feb. 25, 2014
I'm pretty happy with this app. Before I found it i had to create a new product called bundle in shopify and it was several hours of work just to create a bundle... Now I can make bundles in 5 minutes with Product bundles from Bold aps! Recommended for any serious eCommerce owners!
Dec. 19, 2013
Great app. Easy to install and bundles are simple to set up. We've had good success with customers adding additional items on to their orders.
Oct. 31, 2013
So far an easily workable app that allows me to do exactly what I want in creating the best deals for my customers. Thumbs up on all aspects.