All reviews

Rating Breakdown

  • 5
    70% (448 ratings)
  • 4
    9% (59 ratings)
  • 3
    3% (18 ratings)
  • 2
    3% (17 ratings)
  • 1
    16% (102 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 4, 2020

I believe that it is a great tool to have and I am anticipating more sales. Thank you for the excellent support provided to help me get up and running.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 22, 2020

Updated: Thanks the team to provide assistance to fixed the issue perfectly. Now we can proceed to try out the exciting features. We are sure that the bundle features would bring more business to our store.

Using app

About 2 months

Total reviews

8

Average rating

4.4

4 / 5 Share

Sept. 6, 2019

Installed and set-up today. Will update this review after using. Pros: - Easy install - Easy to configure bundles - Bundle display on Shopify store looks clean and professional. Clearly communicates bundle products & pricing to customer. - By default customer can not apply a promo code on top of a bundle. This can save you from getting "cheated" by sneaky customers. However, you can enable this "double dipping" feature if you so desire. Cons: - Products with with multiple sizes import into bundle widget with sizes selected randomly. Could cause customer to accidentally oder product of wrong size and create unwanted returns. - Very restrictive for a paid app. Being able to use a product in 1 and only 1 bundle is a complete rip-off at $20/mo. There are other apps that offer everything in Bold's $20 & $30 plans plus more for less money. What Bold provides works well but the value is NOT There unless your store is already making $1000+ per day in sales. - If you use a product in one bundle then you can not use the category that product is in for a mix and match deal without paying up to the $30 plan. Complete rip-off. At the $20 price you should at least be able to have the product in a bundle and the category in a different mix & match deal. Product request: - Should be able to create progressive bundles by product or collection. Buy A+B save 10% Buy A+B+C Save 20% etc. This would give the customer the type of flexibility they are used to from Amazon and also help to avoid lost sales when the customer wants only 2 items in a 3 item bundle or 3 items form a 4 item bundle, etc. I believe adding this one feature would make Bold Product Bundles worth the existing monthly price (along with allowing collections to be used even when a product inside that collection has already been used).

Using app

27 days

Total reviews

10

Average rating

4.2

4 / 5 Share

Aug. 28, 2019

Great customer service and communication when trying to resolve issues. Thank you Gursharandeep for such great assistance!

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for leaving us a review; we're really happy to hear that Guri was able to provide you with such great service! That's certainly what we strive to, so it's great to hear we're doing a good job. Your products sound lovely! The sunflower cleansing creme sounds very luxurious.

4 / 5 Share

May 29, 2019

** Update, after this review, the customer service replied directly and double checked if all damage has been repaired, so prompt customer service, can't say else! I keep the message below like a manual for other users. When deleting the app, please follow below instructions to totally delete it: 1. Delete all the offers you have made 2. Delete the app 3. Delete all the liquids and snippets, including the hidden Shappify tabs. 4. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}" 5. Go to the product-template.liquid and delete {%- unless bundle_loaded == 'true' -%} {%- include 'shappify-bdl-load-bundle' -%} {%- assign bundle_loaded = 'true' -%} {%- endunless -%}

Using app

38 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for taking the time to leave a review of our Bundles app. I'm very sorry to hear about the issues that you were seeing, and I completely understand the severity of the issues. I can see that our apps specialists have reached out to you, and I hope that we're able to come to a resolution. Thank you so much for your patience in the meantime.

4 / 5 Share

April 26, 2019

Loses a star as it's choice of image size is very off sometimes making the display in the store of the bundles look ordinary. Otherwise the app is great, all the bundle types I need, though manual installation is not for the feint of heart if you have no development background (the automated installation fails on my theme due to how it is broken up). Fix the image size issue via a setting or better calculation, and 5 stars is waiting ;)

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, thanks for the feedback, and for bringing your issue to our attention - we totally understand that the look of your Bundles are important! One of our app specialists has sent you an email to help out! We're looking forward to helping; please respond when you are able. :-)

4 / 5 Share

March 26, 2019

Great app. picture qality need a small update so you can select picture quality, the developers work on it.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the review! We hope you're enjoying the app so far, and you're right, our developers are always looking for ways to improve and add more value to our apps for our merchants. Please let us know if you have any further questions or comments. :-)

4 / 5 Share

March 5, 2019

I'm verry happy with this app. I can create bundles for my products, I hope this will help to sell more! It's a pitty that I have to pay 10 dollars more if I want to use a product several times. I hope my sales will make it up for this

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 13, 2018

We got our bundles ready, tested them a month in advance. We worked with bold support on the issues we were having, and we are satisfied with their customer service. However, on our launch date, there was an error with the app that did not allow the set price of the bundles to go over into the checkout cart. This is one of the biggest campaigns we have launched, and we're told the fix will take a day. Needless to say, we were not pleased with the outcome. Despite Bold's user-friendly setup and superior functionality to other bundle apps; this was a huge disappointment. Customers are furious, confused, and we are having to do several changes to orders being made. This should not have been an issue. Depending on how the issue is fixed; I will update this review... UPDATE: The Bold Customer Support is great. We already knew that. As promised, we said we would update this review depending on how timely our app would be up and running. It was very timely, and customer support made sure to stay in contact with me even in my busy schedule, and not being able to get back to them. The review was raised to four stars for timeliness, and the urgency Bold gave to this issue. We appreciate the efforts of Bold and its team to take care of our needs.

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 7, 2018

A bit difficult to understand as someone little web experience, but the support team was really responsive about customizing the widget for my store (shout out to Cam and Ebun for being so helpful!) Once you get the hang of it there's a ton of great functionality. We upgraded to the premium version and it's well worth it. Creating combo products is a life saver - they don't require the clunky Product + Product view AND they let you sort the products into different collections/add your own images, just like the typical products on your store. Our bundles now look like native products!

Store

TORTUGA

Using app

5 months

Total reviews

6

Average rating

4.5

4 / 5 Share

Sept. 3, 2018

Worked for the purposes required.

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 27, 2018

Good app, it was just installed and I am looking forward to seeing what it can do. https://www.kinkytoy.store https://ca.kinkytoy.store

Using app

About 2 months

Total reviews

70

Average rating

4.7

4 / 5 Share

May 6, 2018

An absolutely amazing app. The discounts and bundles are easy to create and manage. There are plenty of options available. The only downside, and the reason this is a 4-star review instead of a 5-star, is that products can only belong to one bundle at a time. If the program had the facility to create multiple bundles using the same products, or to create a mix and match from a single collection, I would change this to 5-stars.

Using app

3 months

Total reviews

13

Average rating

4.5

4 / 5 Share

Jan. 31, 2018

So far, the Robo Install Beta version was INCREDIBLE. Most fun app install I've ever done - thank you for making it work so flawlessly! I would love for the "add to cart" button to automatically look the way it did in the test version though - the preview window pop-up looks pretty primitive. Hoping it gets better! - Laura, Owner, www.Bel-Lavi.com

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 16, 2018

excellent product support. This is what it is all about. Now that i have 100% confidence in the support team i am confident in seeing positive outcomes on my site using this app. many thanks nk

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2018

2018: Second review - Abhijit was so helpful as I get ready for the busy holiday season and want to try the Product Bundle app again. He called me and walked me through everything and I feel so much more prepared going into the holiday season now! 2017: Customer service (shoutout to Mohit!) is great - very responsive and helpful with troubleshooting and answering various questions as i'm a first time user of this product. I had to really simplify what i wanted to offer though to make this work for my store - looking forward to when they can figure out how to bundle the same item in multiple bundles.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 25, 2017

Worked excellent for our needs. Fancis from Bold did some quick tweaks to make it play nice with some of the other, deeper Bold apps we are using. Bold is gold.

Store

Mnhs

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 23, 2017

Very good follow up service from Matt, just installed the app hopefully we can see some results soon. It would has been better if the product is able to bundle with more than 1 bundle deal.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 15, 2017

I'M GOING TO GIVE THEM 4 STARS FOR THEIR COMPLETE HELP WITH CODING. I THINK THE APP IS VERY USEFUL, BUT I WAS LOOKING FOR A FEATURE TO DISCOUNT MY SOCKS WHEN YOU BUY 3 OR MORE PAIRS, BUT IT DIDN'T HAVE THAT FEATURE, SO I REQUESTED TO CANCEL. I WAS GOING TO KEEP IT ANYWAY, BUT I HAVE OTHER COSTLY APPS , SO I'LL COME BACK TO THIS WHEN I START MAKING PROFITS.

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 20, 2017

Paid to have it installed but haven't actually tried it yet. It's too bad that the app is so invasive and can't be turned on/off from a billing perspective.

Using app

6 months

Total reviews

8

Average rating

4.6