All reviews

Rating Breakdown

  • 5
    70% (447 ratings)
  • 4
    9% (59 ratings)
  • 3
    3% (18 ratings)
  • 2
    3% (17 ratings)
  • 1
    16% (101 ratings)
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3 / 5 Share

March 3, 2021

BOLD, please fix all the known issues and ALLOW BUNDLES TO BE SOLD ON GOOGLE AND FACEBOOK. That is correct, once you spend a week setting everything up, the bundles you created CANNOT be sold on Google or Facebook,,,, only your website. Call Bold and ask they why? They don't know. This alone is way strange. Buggy software and bundles cannot have discount codes. Love the fact they have an onboarding person, so you can discover all this in two weeks instead of 5. BOLD, please fix all the items I sent you... but gotta find a bundle app now, so bye!

Store

YOLOtek

Using app

About 1 year

Total reviews

4

Average rating

4.5

3 / 5 Share

Jan. 27, 2020

I installed it to check it out and now my images no longer load on shopping cart page. Tip: To fix this, roll back your cart.liquid code to original code prior to install. On the positive side, their customer service team was responsive and tried to help almost immediately.

Using app

10 minutes

Total reviews

5

Average rating

4.6

3 / 5 Share

Dec. 11, 2019

It wasn't a perfect installation. But I guess it can be fixed. I think the big problem is the price. The price is the same as for Shopify, that's just plain wrong. I feel that more and more apps are charging obscene prices.

Using app

About 1 hour

Total reviews

4

Average rating

3.8

Developer Reply

Hello there. I just wanted to apologize that you had some trouble with the installation - we'd be more than happy to get the app installed for you if you wanted to give it another try. We understand Liquid can be difficult to work with, which is why we have a team of experts on standby ready to help with an app's installation. Please let us know if you'd like to give the app another shot; we'd be happy to provide you with a new trial to test out all of its features.

3 / 5 Share

April 3, 2019

Early days lots of frustration, deep breath, go again, progress being made now that support have done a manual install...

Using app

About 1 month

Total reviews

7

Average rating

4.7

Developer Reply

Hello, thanks for your review! We're very sorry for any frustrations you have had while using our app, Bundles. I noticed that the manual installation seems to have fixed any issues you were having, but please do let us know if you have any further questions or run into any other problems! We're more than happy to help.

3 / 5 Share

March 4, 2019

I'm updating my review from 1 to 3 stars as Bold Support did finally reach out to me and was very helpful. One issue was that there were inconsistencies in the branding marketing of the app that made the support request tenuous at best as I could not find the product name in the drop down menu—support page did not list Bold Bundle but as Product Bundles. Looking forward to see if the coveted feature is actually available. Given they were kind enough to extend the trial, I may return to it. Installed to promote Buy One Get One 50% off as a feature stated as supported in its blog. Did not find the feature and submitted a support request. Never heard back yet the support status was marked as 'solved'. Skimpy documentation at best. Do not recommend.

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 28, 2018

It's fine not great. Maybe when holiday is over I will switch. The Good: It's not too hard to setup or understand and create multiple discounts. The Bad: It's buggy or doesn't always work. Some customers will work and some wont. Same exact bundle and sku and yet random customers wont see the discount. So I have to refund. I have fixe 12 orders today and will need to fix a few more for sure. *other negative is can only create a bundle at max of 9 items. So if you want to sell 10 or more items you cannot create a bundle that size. Seems silly...but I'm sure there is a reason. But it still seems silly.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

3 / 5 Share

Oct. 21, 2018

It does what it says it will do, but it's very glitchy and slows down web page loading. Often product images won't load and links won't work. It's just been a hassle.

Using app

10 days

Total reviews

12

Average rating

4.5

3 / 5 Share

Oct. 9, 2018

It does what it says & i liked that it tracks which bundles were viewed, etc but it caused an issue with my store. The Bold support team were very nice. They said it was a conflict with the mail chimp app but once this app was completely uninstalled i no longer had the issue.

Using app

3 months

Total reviews

3

Average rating

4.3

3 / 5 Share

Nov. 24, 2017

Nice idea however the design of it does not look great, there are too few options to change design and such

Using app

About 1 month

Total reviews

12

Average rating

4.3

3 / 5 Share

Oct. 19, 2017

This app worked pretty well however it did not meet our needs. We needed to create bundles and select a specific product variant and also set a default quantity (qty 1 for product A and qty 2 for product B). Working with Bold support it appears this cannot be done.

Using app

7 months

Total reviews

4

Average rating

3.8

3 / 5 Share

Aug. 4, 2016

Well, I can't seem to get any support on this app. I've sent multiple emails trying to get my issue resolved so I can even make use of the app!!!!!! Kinda upset

Using app

11 months

Total reviews

1

Average rating

3.0

3 / 5 Share

April 23, 2016

This App was recommended to me by Shopify Customer Service, when I wanted to offer my customers a reduction in price by packaging together several of my leggings into a bundle. The layout and navigation are not the most intuitive...but they do have very easy to follow video tutorials and exceptional customer service. Overall, the app does what it says it will and Bold customer service is the best I've worked with. - Angela Lanahan / https://www.chocolatemilke.com

Using app

Over 1 year

Total reviews

3

Average rating

3.7

3 / 5 Share

April 24, 2016

UPDATE: Was contacted by Jay, one of the Bold developers and he assigned me an associate to work with me. Angele was very helpful and took care of what she could as a temporary fix. She is now looking into a way to fix the issue completely. As things progress, I will upgrade the stars. Another glitch or two: 1.) after selecting the products to add to the bundle, if you at any time inadvertently hit the "enter" key versus using the mouse to select 'add product', you will be kicked out and have to start all over with your bundle. 2.) If you have a price set that you want your Bundle to be, it doesn't let you do this if the price is not an *exact whole percentage* off the original total price. It overrides and configures your bundle to be an odd amount. (For example, I wanted my bundle to be $59.95, but it kept configuring it to be 29% off, making the Bundle $59.91 - even though I didn't even enter anything in the % off, but only put in my $59.95 price. Once I clicked 'save', the price would override and go back to $59.91.) This is a weekend, so will await feedback on Monday. Thanks! ************************************** Paid $25.00 to have Bold Apps set Product Bundles in our store. Once completed I came back to my store to discover they had changed the search function and it is no longer operating properly. Submitted a ticket and sent an email *with an email receipt notification* to make sure it was received (which came back as received). 8 hours later still no reply. So now, at the top of this Review it says "try contacting the app developer" - so I double check the "ticket" in the initial automated email to see if there are any updates. I am asked to login to view updates. I try that... but it needs a password (which apparently I don't have). Next I try signing up for an account using MY email address only to discover my account is already registered. I try requesting a new password. I am still waiting for that new password reset email to come to my email inbox. (Yes, I checked spam - NOT there.)

Using app

Over 1 year

Total reviews

7

Average rating

3.6

3 / 5 Share

April 20, 2016

- Not compatible with their customer pricing app or at least "not suggested". - Bundle pricing is not updating in my cart unless I refresh. - Needed to get the custom install because my shop uses quick-shop. - Can't delete my bundle. I'm sure support will help fix these issues but those are issues I'm coming across.

Using app

About 1 month

Total reviews

3

Average rating

4.0

3 / 5 Share

July 28, 2015

Bold’s product bundling app is very well thought through from a usability standpoint. We were impressed by how easily product bundles could be configured, however the app does not interface with our QuickBooks/Qstock inventory management systems so ultimately we were unable to utilize the app. In the future, if Bold were to make this app compatible with inventory management systems we would reinstall it in a heartbeat.

Using app

28 days

Total reviews

3

Average rating

4.3

3 / 5 Share

July 27, 2015

Product Bundles has the potential to be so great, allowing you to upsell customers to add a related product. However I was just informed (before paying to get the Liquid code installed), it does not work with their Quantity Breaks app! Clearly this situation needs to be fixed. I sell wedding products which of course brides buy in quantities so naturally this will not work for me. What a wasted opportunity for me and Bold Apps as I had envisioned an array of items which would complement each other. On a sly note, since this would be the fourth Bold App I have selected, how about they apply their own Bundle and give customers a discount for having two or more Bold Apps.

Using app

About 2 hours

Total reviews

18

Average rating

4.3

3 / 5 Share

July 17, 2014

The Bold product bundles is great at what it does (bundling products) but it is relatively confusing to install yourself if you are using any sort of template. I know how to program and 3 out of 4 of the install steps did not have code that was present in my liquid. The other option is to cough up $25 because their instructions were inadequate -- which is unfortunate. My other main complaint is this. The main reason I wanted to have bundles available was to be able to see a complete bundle as if it were an item (i.e. the customer can add the entire bundle to the cart by clicking "add package X"). This feature does not seem to be available. If you are looking for an "up sell" app --then this is for you. if you are looking for a true bundle app, then unfortunately I think Bold has several things they need to add to their product road map.

Store

Amara

Using app

About 1 month

Total reviews

5

Average rating

4.6

3 / 5 Share

Nov. 26, 2013

This app will work well if you are looking to create simple bundles using variants. Unfortunately it did not meet my requirements. However, after talking with the developer at length, we realised that their Product Upsell app may actually work better for the type of bundling I need to do. They also have another product called Product Builder that could also be used for complex bundling. Each app seems to tackle the "Shopify bundling limitation" in a different way. It should be mentioned that the developer took a real interest in trying to solve my "problem" with this software/ bundling and his support was among the best I have experienced. Why isn't Shopify's support team this good? Soooo, if this one does not work for you, maybe one of their other apps will...I'm just installing Product Upsell now, so I guess you can check there soon for my review of it's bundling capabilities...

Using app

2 months

Total reviews

1

Average rating

3.0