Hoops Shop review for Textly: Product Custom Fields
Sept. 23, 2024
app stopped working , no response from developers , we can't take any orders until it is fixed Very disapointed My review stands, their idea of a short amount of time was 3 days of no communication and no fix. Now offering free use to change my review, I belive the review is relevant they need to have better communicaion, and should have fixed the issue faster if it was an easy fix. We ahve switched apps and will not go back to this one.
We’ve made every effort to contact this customer through multiple channels, but unfortunately, we haven’t received a response. While there was a small issue, we quickly addressed and resolved it. We're constantly working to improve our app, ensuring it becomes better with every update. We prioritize customer satisfaction and exceptional support. We even offer live support for 7 days to make sure all concerns are handled promptly. Best regards, Ed
Custom Fields,Textbox,Textfield, File Upload & Image Upload