Rating

4.8

feedback

1,795

Reviews

chart

#670

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    16%
  • Less than a year
    34%
  • More than a year
    41%

Reviews Summary

The reviews for the Product Options & Customizer Shopify App are overwhelmingly positive, highlighting the exceptional customer service and quick response times provided by the support team. Users appreciate the ease of customization and the transformative impact the app has on their store's interaction with customers. The app is praised for its intuitive interface, personalized product offerings, and the ability to handle various product options seamlessly. However, there are a few negative reviews mentioning issues with glitches, slow response times for fixing problems, and difficulties in setting up variant options.

Highlights

Exceptional customer service and quick response times
Ease of customization and transformative impact on store interaction
Issues with glitches and slow response times for problem resolution
Difficulties in setting up variant options

Rating Breakdown

  • 5
    88% (1,587 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

What a great app. Does exactly what I need & the customer service is incredible. Had a few times I've had to use the support and within an hour my problems are solved. Absolutely love the WhatApp support feature too. Thanks guys!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Very prompt response and solved my issue!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

All reviews

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