Rating

4.7

feedback

1,007

Reviews

chart

#553

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    14%
  • Less than a month
    23%
  • Less than a year
    23%
  • More than a year
    38%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its functionality and excellent customer support. Users appreciate the ease of use, quick response times, and helpful assistance provided by the support team. The app is described as intuitive, customizable, and essential for offering personalized product options on online stores. Customers highlight the app's ability to meet their specific needs, such as adding customizations, product options, and personalized messages. The support team, including individuals like Lasandra, Etienne, and Deep, is commended for their professionalism, efficiency, and dedication to resolving issues promptly. However, there are a few negative reviews mentioning issues with integration, visibility of changes, and delays in resolving technical problems.

Highlights

Positive reviews highlighting excellent customer support and quick response times
App functionality and ease of use praised by users
Users appreciate the app's customization options and ability to meet specific needs
Positive feedback on the support team's professionalism and dedication to resolving issues promptly
Some negative reviews mention integration issues and delays in resolving technical problems

Rating Breakdown

  • 5
    89% (893 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (43 ratings)

Reviews with Text

  • 98% (989)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

Work great for our products on our store.

Using app

Over 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Really helpful support, and the app does exactly what we want it to

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Toistaiseksi kaikki on toiminut kuten pitää ja tuki on aina ollut nopeaa ja luotettavaa.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Good app and good customer service!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re happy to hear you’re enjoying the app and our customer service 😊

5 / 5 Share

Feb. 7, 2026

Very helpful and responded quickly on a weekend. Walked me through my questions and got everything fixed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad we could help and get everything sorted quickly, even on the weekend 😊 If you need anything else, just let us know!

All reviews

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