Rating

4.7

feedback

1,014

Reviews

chart

#504

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    24%
  • Less than a year
    22%
  • More than a year
    37%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the easy installation process and the exceptional customer support provided by the team. Users highlighted the responsiveness, professionalism, and efficiency of the support staff, mentioning specific team members like Lasandra, Deep, and Shevaughn for their outstanding assistance. The app's functionality, especially in terms of product customization and options, was highly appreciated by merchants, with many stating that it met their needs perfectly. However, there were a few instances where users faced issues with the app not functioning correctly, leading to some dissatisfaction, particularly when support was not available during weekends.

Highlights

Positive customer support experience and responsiveness
Efficient and effective product customization options
Ease of installation and setup
Occasional issues with app functionality
Limited support availability during weekends

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 1, 2025

So easy! Wonderful to work with!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

As a shop owner newbie, I was well-supported by their team. They are responsive and resolve issues promptly. Recommended!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

The app is extremely intuitive and Deepanjoy is truly a joy to work with!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively.

5 / 5 Share

Nov. 18, 2025

Very easy install. Needed help for custom work. Support was super responsive and very helpful. Highly recommended.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re happy to hear that our support team was able to assist with your custom setup and that you’re enjoying the customization options. If you ever need anything else, we’re always here to help!

5 / 5 Share

Nov. 13, 2025

Very helpful support staff to integrate the app into your website. Customisation offer is perfect as well

Store

RAIA

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re happy to hear that our support team was able to help you with the integration and that you’re pleased with the customization options. If you ever need more assistance, we’re always here to help!

All reviews

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