PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#448
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
15%
-
Less than a month
24%
-
Less than a year
21%
-
More than a year
37%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the smooth functionality of the app and the exceptional customer service provided by the support team, particularly mentioning individuals like Lasandra, Etienne, Deep, and Shevaughn. Customers appreciate the quick response times, helpful guidance, and willingness of the support team to go above and beyond to resolve any issues. The app is commended for its ease of use, flexibility in customization options, and ability to enhance the overall shopping experience for customers. However, there are a few instances where users faced challenges with the app's functionality, such as customization details not showing up in the cart or orders, leading to potential sales loss. Some users also mentioned delays in support responses during weekends, impacting their store operations.
Highlights
Review RSS Feed
All reviews
Nov. 6, 2025
They have great customer support. I needed help on a confirmation email situation and they came through.
Oct. 29, 2025
Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Oct. 15, 2025
I had really nice experience using the app. It is very smooth. The support responded to all of my questions and helped me install and customize the app. Thank you very much for helping me Lasandra.
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