Rating

4.7

feedback

1,010

Reviews

chart

#495

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    24%
  • Less than a year
    22%
  • More than a year
    38%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick support provided by the team. Many reviewers highlighted specific team members who were extremely helpful and responsive in resolving issues promptly. Users appreciated the ease of use of the app and its customization options, making it a valuable tool for their online stores. The support team was commended for going above and beyond to assist users with setting up the app and addressing any concerns effectively. However, there were a few mentions of technical glitches that required assistance, but the support team was able to resolve them in a timely manner, maintaining a high level of customer satisfaction overall.

Highlights

Exceptional customer service and quick support
Ease of use and customization options
Responsive and helpful support team
Technical glitches resolved promptly
High level of customer satisfaction

Rating Breakdown

  • 5
    89% (898 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (41 ratings)

Reviews with Text

  • 98% (992)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 8, 2025

Product Customizer works great for us, and we had a problem, Jevon really helped us. Thank you!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind feedback! We’re glad to hear Product Customizer is working well for you, and that Jevon was able to help resolve the issue. We really appreciate you taking the time to share your experience!

5 / 5 Share

Dec. 6, 2025

Fantastic customer support! Thank you

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re happy to hear our support team could provide a great experience. Your feedback truly means a lot to us.

5 / 5 Share

Dec. 6, 2025

Etienne was so helpful and actioned my requests promptly and effectively.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear Etienne was able to help you promptly and effectively. We really appreciate you taking the time to share your experience!

5 / 5 Share

Dec. 1, 2025

So easy! Wonderful to work with!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re happy to hear you found the app easy to use and a pleasure to work with. We really appreciate your support!

5 / 5 Share

Nov. 27, 2025

As a shop owner newbie, I was well-supported by their team. They are responsive and resolve issues promptly. Recommended!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re really glad to hear that our team was able to support you and respond quickly as you got started. Helping new store owners feel confident is important to us, and we truly appreciate your recommendation!

All reviews

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