PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,784
chart
#469
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
17%
-
Less than a year
34%
-
More than a year
40%
Reviews Summary
The reviews for the Product Customizer app are overwhelmingly positive, with users praising the app's ease of use, customization options, and excellent customer support. Many users highlighted the quick and helpful assistance they received from the support team, mentioning specific team members who went above and beyond to resolve their issues. The app was described as a valuable tool for customizing products and increasing sales, with users appreciating its functionality and reliability. However, there were a few negative reviews mentioning glitches, slow response times, and issues with billing. Overall, the app seems to be highly recommended for its features and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 16, 2024
I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface. Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store.
Hi GiftsFulEra, Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was able to assist you promptly. Thanks for trusting us!
Nov. 16, 2024
Service technique réactif et performant. Merci
Bonjour KidouBox, Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes. N’hésitez pas à nous recontacter si vous avez besoin d’aide.
Nov. 12, 2024
Fantastic customer service!! I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient -it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do Definitely recommend ✨⭐
Hi Chuck and Bertie, Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support. We truly appreciate the recommendation!
Nov. 11, 2024
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!
Hi Bella & Blush, Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us. We truly appreciate your loyalty!
Nov. 11, 2024
Once the app was set up correctly, it seems to work great.
Using app
4 days
Total reviews
2
Average rating
4.5
Hi Apex Performance Premier Racing Outfitters, Thank you for sharing your experience! We're glad to hear the app is working great for you. We appreciate your feedback!
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