All reviews

Rating Breakdown

  • 5
    89% (888 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (44 ratings)

Reviews with Text

  • 98% (984)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2026

Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!

Using app

Over 10 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. This truly means a lot 😊 We’re thrilled to hear that the app is doing exactly what you hoped for, and even more so that the support exceeded your expectations 🙌 Providing that level of experience is always the goal, so hearing this really makes our day 💙 If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!

1 / 5 Share

March 31, 2026

Using app

Almost 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 30, 2026

I had a couple of questions when getting started and the customer support team was very helpful and quick to get back to me. I just started using the app but so far so good.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback 😊 We’re glad to hear that getting started has been a smooth experience and that the support team was able to help quickly when you needed it 🙌 It’s great to know things are off to a good start! If any other questions come up as you continue using the app, don’t hesitate to reach out, we’re always here to help 💙

5 / 5 Share

March 5, 2026

Work great for our products on our store.

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback 😊 We’re so glad to hear the app is working great for your products! If you ever need any help or have questions along the way, feel free to reach out, we’re always here to help 🙌

5 / 5 Share

March 3, 2026

Really helpful support, and the app does exactly what we want it to

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words 😊 We’re so glad to hear the support has been helpful and that the app is doing exactly what you need it to 🙌 If there’s ever anything else you need, don’t hesitate to reach out, we’re always here to help 💙

5 / 5 Share

Feb. 27, 2026

Lasandra is very helpfull and understand the problems very quickly ! wp!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Toistaiseksi kaikki on toiminut kuten pitää ja tuki on aina ollut nopeaa ja luotettavaa.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback 😊 We’re really glad to hear that everything has been working smoothly and that you’ve found the support to be fast and reliable 🙌 If you ever need anything, we’re always here to help 💙

5 / 5 Share

Feb. 21, 2026

Agent was very resourceful and helpful with my issues. Thank you to Shopify and the agent for such quick and amazing help.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re happy to hear you’re enjoying the app and our customer service 😊

5 / 5 Share

Feb. 10, 2026

Good app and good customer service!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re happy to hear you’re enjoying the app and our customer service 😊

5 / 5 Share

Feb. 7, 2026

Very helpful and responded quickly on a weekend. Walked me through my questions and got everything fixed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad we could help and get everything sorted quickly, even on the weekend 😊 If you need anything else, just let us know!

5 / 5 Share

Jan. 29, 2026

works perfectly for what we needed!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We’re so happy to hear it works perfectly for what you needed. If you ever need help or have questions down the road, we’re here 😊

5 / 5 Share

Jan. 26, 2026

Appreciate support helping me customize the templates for the best user experience. Highly recommend. App was easy to install and setup. Only needed help with the templates showing my custom options. Wish I found you app earlier - been trying to set this up for 6 months and still not launched my website - ready to launch it now.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We’re glad we could help you customize your templates and get everything ready. Congrats on finally launching your website. We’re excited for you! 🎉

5 / 5 Share

Jan. 23, 2026

Great app to allow for product customizations. Support was very helpful!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind review! 😊 We’re really glad to hear the app is helping with product customizations and that our support team was able to assist. If you ever need anything else or have questions down the line, we’re always here to help!

5 / 5 Share

Jan. 22, 2026

Very helpful for installing and testing!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! 😊 We’re happy to hear the installation and testing went smoothly and that our team could help. If you need any assistance in the future, don’t hesitate to reach out!

5 / 5 Share

Jan. 22, 2026

Need some help and all resolved in 10 minutes very good service Thank You Very Much.....

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re really glad we could help and get everything resolved so quickly. If you ever need assistance again, we’re just a message away. Truly appreciate your support!

5 / 5 Share

Jan. 22, 2026

Have used for years to create product options - support are always quick and efficient.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for being a long-time user and for the lovely review! 😊 We’re thrilled to hear the app has been reliable for creating product options over the years, and that our support team continues to be quick and efficient. We truly appreciate your continued trust and support!

5 / 5 Share

Jan. 21, 2026

The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! 🌸 We’re delighted to hear the app has been easy to use and that our support team could help quickly. It’s wonderful to know you’re using it to let customers add personalized messages for their loved ones—that’s exactly what the app is made for. We truly appreciate your support!

5 / 5 Share

Jan. 20, 2026

Great app with fast and helpful customer service. Highly recommended!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We’re glad you found the app useful and our support helpful. If you ever need assistance, we’re always here to help.

5 / 5 Share

Jan. 17, 2026

Great app and amazing support! I ran into a cart issue with my Horizon theme and reached out for help. The PC Product Customizer team fixed the problem on a Saturday night, which I really appreciate. Everything works perfectly now. Fast response, clear communication, and very professional service. Definitely recommend!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! We’re really happy to hear everything is working perfectly now. Our team is always glad to help—even on weekends. We truly appreciate your recommendation and support. If you ever need anything else, just reach out!

5 / 5 Share

Jan. 14, 2026

Some functions weren't working, but thanks to the customer service team's help, the problem has been perfectly resolved.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad our support team could help resolve the issue for you. If you need anything else in the future, feel free to reach out anytime.