PC ‑ Custom Product Options
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Great app with fast and helpful customer service. Highly recommended!
Thank you for the recommendation! We’re glad you found the app useful and our support helpful. If you ever need assistance, we’re always here to help.
Great app and amazing support! I ran into a cart issue with my Horizon theme and reached out for help. The PC Product Customizer team fixed the problem on a Saturday night, which I really appreciate. Everything works perfectly now. Fast response, clear communication, and very professional service. Definitely recommend!
Thank you so much for the review! We’re really happy to hear everything is working perfectly now. Our team is always glad to help—even on weekends. We truly appreciate your recommendation and support. If you ever need anything else, just reach out!
Some functions weren't working, but thanks to the customer service team's help, the problem has been perfectly resolved.
Thank you for sharing your experience! We’re glad our support team could help resolve the issue for you. If you need anything else in the future, feel free to reach out anytime.
Not working if you already have option in shopify. You cannot add a simple checkbox+upsell applying to every option price. +Ugly it mades my premium theme "clunky" + cannot setup a dynamic picture when you hit the box.
Thank you for your feedback. We see that the app was installed for a short time (around 16 minutes), and we didn’t receive any support request during that period. Some of the concerns mentioned can be theme-related and are often resolved with a quick check by our support team. We’d be happy to help if you decide to reach out anytime.
Product Customizer works great for us, and we had a problem, Jevon really helped us. Thank you!
Thank you for the kind feedback! We’re glad to hear Product Customizer is working well for you, and that Jevon was able to help resolve the issue. We really appreciate you taking the time to share your experience!
Fantastic customer support! Thank you
Thank you so much! We’re happy to hear our support team could provide a great experience. Your feedback truly means a lot to us.
Etienne was so helpful and actioned my requests promptly and effectively.
Thank you for the great feedback! We’re glad to hear Etienne was able to help you promptly and effectively. We really appreciate you taking the time to share your experience!
So easy! Wonderful to work with!
Thank you! We’re happy to hear you found the app easy to use and a pleasure to work with. We really appreciate your support!
As a shop owner newbie, I was well-supported by their team. They are responsive and resolve issues promptly. Recommended!
Thank you for your kind feedback! We’re really glad to hear that our team was able to support you and respond quickly as you got started. Helping new store owners feel confident is important to us, and we truly appreciate your recommendation!
The app is extremely intuitive and Deepanjoy is truly a joy to work with!
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively.
Very supportive app and staff. Highly recommended to anyone.
Thank you so much for the kind words! We’re really glad to hear you had a great experience. If you ever need any help, we’re always here for you.
Very easy install. Needed help for custom work. Support was super responsive and very helpful. Highly recommended.
Thank you for your great feedback! We’re happy to hear that our support team was able to assist with your custom setup and that you’re enjoying the customization options. If you ever need anything else, we’re always here to help!
After initially contacting support via their website, I was advised the issue was related to Shopify and couldn’t be resolved directly. I reached out again through Shopify and was connected with Etienne, who worked tirelessly to fix the problem—product personalisation's weren’t coming through with orders to either the customer or our design team. Etienne’s dedication and persistence were outstanding. 100% great customer support. Highly recommended!
Very helpful support staff to integrate the app into your website. Customisation offer is perfect as well
Thank you for your great feedback! We’re happy to hear that our support team was able to help you with the integration and that you’re pleased with the customization options. If you ever need more assistance, we’re always here to help!
Thank you to the software professionals who helped me fix my custom necklace design options. There were a lot of rules to implement and they spent some real time getting it done right. Very happy.
Thank you so much for your kind words! We’re really glad our team could help you get all your custom necklace design rules set up correctly. It was our pleasure to work through the details with you, and we’re happy to hear you’re satisfied with the results. If you ever need any further help, we’re always here for you!
They have great customer support. I needed help on a confirmation email situation and they came through.
Thank you so much for your kind words! We're so glad our team could help you resolve the confirmation email issue smoothly. Your satisfaction means a lot to us — and we’re always here whenever you need assistance again!
We truly appreciate your review! It means a lot to our team.
Great product, does exactly what it says on the tin. But especially worth mentioning is their prompt, profiessional and incredibly capable service staff, who have helped me immensely. Special thanks to Etienne, who saved me when I was in a pre-launch crunch.
Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.
Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively — especially under a tight deadline! Your appreciation means a lot to our entire team. We’re thrilled that you’re enjoying the functionality of Product Options & Customizer and truly value your kind words about our support.
Amazing Support, they helped me make the app just like i want it
Thank you so much for your kind words! We’re thrilled to hear that our team could help you customize the app exactly the way you wanted. Your satisfaction is our top priority — and we’re always here if you need any further assistance!
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