PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,784
chart
#469
All reviews
Rating Breakdown
Review RSS Feed
Nov. 16, 2024
I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface. Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store.
Hi GiftsFulEra, Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was able to assist you promptly. Thanks for trusting us!
Nov. 16, 2024
Service technique réactif et performant. Merci
Bonjour KidouBox, Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes. N’hésitez pas à nous recontacter si vous avez besoin d’aide.
Nov. 12, 2024
Fantastic customer service!! I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient -it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do Definitely recommend ✨⭐
Hi Chuck and Bertie, Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support. We truly appreciate the recommendation!
Nov. 11, 2024
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!
Hi Bella & Blush, Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us. We truly appreciate your loyalty!
Nov. 11, 2024
Once the app was set up correctly, it seems to work great.
Using app
4 days
Total reviews
2
Average rating
4.5
Hi Apex Performance Premier Racing Outfitters, Thank you for sharing your experience! We're glad to hear the app is working great for you. We appreciate your feedback!
Nov. 10, 2024
great service, great help !
Hi Maison Délara, Thank you for your feedback! We're glad to hear you had a great experience with our service. We appreciate your support!
Nov. 9, 2024
La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !
Bonjour WallPoster, Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins. Nous vous remercions pour votre confiance !
Nov. 8, 2024
Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help.
Store
My Store
Using app
About 15 hours
Hi My Store, Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything else we can assist you with! We appreciate your support!
Nov. 8, 2024
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!
Hi Mindify, Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly. We appreciate your support!
Nov. 6, 2024
yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there.
Hi Huoroi, Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme. It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly. If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured. Thank you for your understanding, and we look forward to hearing from you soon! Best regards, The Support Team
Nov. 4, 2024
Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)
Hi SBG Home & Design, Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store! Enjoy boosting those sales!
Nov. 4, 2024
I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me!
Hi Ted & Stitch Limited, Thank you for sharing your experience! We're thrilled to know that you've had such consistent support from our team over the past year. Quick and reliable service is our goal, and we're grateful for your rating! Thanks again!
Oct. 30, 2024
Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend
Hi SoulBond, Thank you for your review! We're glad to hear that our team member Shevaughn was able to provide the custom changes you needed. Your recommendation means a lot to us! Thanks again!
Oct. 25, 2024
Hi Lavender Blue Soul, Thank you for the 5-star rating! We truly appreciate your support!
Oct. 24, 2024
Amazing App with Best Team Support.
Hi British Panda Co., Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact. We appreciate your feedback!
Oct. 22, 2024
Easy to use and a great add on app to increase sales. Excellent support also. Definitely recommend.
Hi Colour and Spice Pty Ltd, Thank you for sharing your positive experience! We're thrilled that you find the app user-friendly and effective in boosting sales. It's wonderful to hear our support team has been able to assist you. Thanks for the recommendation!
Oct. 19, 2024
best experience sir helped me very politely and very calmly and he also gave me solution regarding other things.
Hi Crazystore, Thank you for your review! We're pleased to hear that our team provided you with a polite and calm experience, offering solutions to your issues. We always aim for the best customer service and it's great to know we could help.
Oct. 17, 2024
Unreliable App – Causing Significant Business Losses I’ve been using the "Product Customizer" app for some time, and unfortunately, I’ve faced numerous issues that have seriously impacted my business. Most recently, the app completely stopped allowing customers to add products with file uploads to their cart, which has caused a major loss in sales since this morning. This is a key feature for my store, and when it doesn’t work, it directly affects my revenue and customer experience. This isn't the first issue I've experienced. Previous bugs with the app have also disrupted my business, and while support has been responsive in the past, the frequency and severity of these bugs have made it difficult to rely on the app for consistent performance. As a business owner, I depend on reliable tools, and these ongoing problems have made it challenging to trust this app. I hope that future updates will address these issues, but based on my experience, I cannot recommend this app to other store owners who need reliable customization functionality.
Shugis, Thank you so much for sharing this review. I’m very sorry about the trouble you’ve encountered with our app and the impact it’s had on your business. I completely understand how frustrating and disruptive this situation would be for your orders. We provide a file upload field and it needs to work 100% of the time. We have since resolved this issue and a couple of others - they were temporarily caused by a migration to new servers and UI that will make our app faster and more reliable into the future. But the issue is fixed and file upload data should carry through to orders now like normal. I really appreciate your understanding, and I will email you directly as well from here.
Oct. 17, 2024
nachdem ich es selber nicht ganz hinbekommen habe, hat mir der Support wunderbar und schnell weitergeholfen, jetzt funtkioniert alles bestens...
Hallo FC Wacker Innsbruck Fan Shop, Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Support Ihnen schnell und effizient weiterhelfen konnte.