PC ‑ Custom Product Options
Add variant option to personalizing and customizing products
Rating
4.7
feedback
995
chart
#753
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
14%
-
Less than a month
23%
-
Less than a year
22%
-
More than a year
38%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick support provided by the team. Many users highlighted the app's effectiveness in customizing products on their online stores and the ease of use. The support team, especially individuals like Lasandra, Etienne, and Deep, received high praise for their responsiveness and problem-solving skills. Customers appreciated the prompt assistance in resolving issues and the app's ability to meet their customization needs. However, there were a few negative reviews mentioning issues with functionality and integration, leading to some dissatisfaction among users.
Highlights
Review RSS Feed
All reviews
April 29, 2026
Excellent support and fast resolution! I ran into an issue where my personalization fields were no longer working, and Lesandra stepped in and fixed everything quickly and efficiently. Not only was the problem resolved right away, but she also had a fantastic attitude throughout the process—friendly, professional, and genuinely helpful. It’s rare to get this level of support these days. Highly recommend this app, especially knowing their team is there when you need them!
April 3, 2026
Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!
Thank you so much for your kind words. This truly means a lot 😊 We’re thrilled to hear that the app is doing exactly what you hoped for, and even more so that the support exceeded your expectations 🙌 Providing that level of experience is always the goal, so hearing this really makes our day 💙 If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!
March 31, 2026
March 30, 2026
I had a couple of questions when getting started and the customer support team was very helpful and quick to get back to me. I just started using the app but so far so good.
Thank you for your feedback 😊 We’re glad to hear that getting started has been a smooth experience and that the support team was able to help quickly when you needed it 🙌 It’s great to know things are off to a good start! If any other questions come up as you continue using the app, don’t hesitate to reach out, we’re always here to help 💙
March 5, 2026
Work great for our products on our store.
Thank you for your feedback 😊 We’re so glad to hear the app is working great for your products! If you ever need any help or have questions along the way, feel free to reach out, we’re always here to help 🙌
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