PC ‑ Custom Product Options
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support and quick resolution of issues. Many users highlighted the helpfulness and professionalism of the support team, specifically mentioning names like Lasandra, Etienne, and Deep. The app itself was described as easy to use and effective in customizing products for online stores. Customers appreciated the prompt responses, clear communication, and efficient problem-solving provided by the support team. However, there were a few negative reviews mentioning issues with functionality and integration with existing themes.
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love this app! makes it easy for when i dont want to add an extra variant to my products. Had some questions on editing fonts and colors and the chat box was SUPER HELPFUL! Will definitely keep this app for life (:
Lassandra helped me perfectly with implementing everything I needed. She's amazing. Perfect app :)
🤩 Thank you so much for your wonderful review! It truly means a lot to us. We're so happy to hear that Lasandra was able to help you implement everything you needed. We'll be sure to share your kind words with her. 😊 Thank you for choosing our app, and we're always here if you need anything. 💙
Their new customer service has been amazing for us! They replied in about 15 minutes and were so helpful and nice! We love this app
Thank you so much for the wonderful review! 😊 We're thrilled to hear that you've had such a positive experience with our support team. Providing fast, helpful, and friendly support is something we truly care about, so your feedback means a lot to us. We're so happy to have you with us and are always here if you need anything!
Excellent support and fast resolution! I ran into an issue where my personalization fields were no longer working, and Lesandra stepped in and fixed everything quickly and efficiently. Not only was the problem resolved right away, but she also had a fantastic attitude throughout the process—friendly, professional, and genuinely helpful. It’s rare to get this level of support these days. Highly recommend this app, especially knowing their team is there when you need them!
Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!
Thank you so much for your kind words. This truly means a lot 😊 We’re thrilled to hear that the app is doing exactly what you hoped for, and even more so that the support exceeded your expectations 🙌 Providing that level of experience is always the goal, so hearing this really makes our day 💙 If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!
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