PC ‑ Custom Product Options
Add variant option to personalizing and customizing products
Rating
4.7
feedback
1,003
chart
#572
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
15%
-
Less than a month
23%
-
Less than a year
22%
-
More than a year
38%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its functionality and excellent customer support. Users appreciate the ease of use, quick response times, and helpful assistance provided by the support team. The app is described as intuitive, customizable, and essential for offering personalized product options on online stores. Customers highlight the app's ability to meet their specific needs, such as adding customizations, product options, and personalized messages. The support team, including individuals like Lasandra, Etienne, and Deep, is commended for their professionalism, efficiency, and dedication to resolving issues promptly. However, there are a few negative reviews mentioning issues with integration, visibility of changes, and delays in resolving technical problems.
Highlights
Review RSS Feed
All reviews
April 3, 2026
Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!
Thank you so much for your kind words. This truly means a lot 😊 We’re thrilled to hear that the app is doing exactly what you hoped for, and even more so that the support exceeded your expectations 🙌 Providing that level of experience is always the goal, so hearing this really makes our day 💙 If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!
March 31, 2026
March 30, 2026
I had a couple of questions when getting started and the customer support team was very helpful and quick to get back to me. I just started using the app but so far so good.
Thank you for your feedback 😊 We’re glad to hear that getting started has been a smooth experience and that the support team was able to help quickly when you needed it 🙌 It’s great to know things are off to a good start! If any other questions come up as you continue using the app, don’t hesitate to reach out, we’re always here to help 💙
March 5, 2026
Work great for our products on our store.
Thank you for your feedback 😊 We’re so glad to hear the app is working great for your products! If you ever need any help or have questions along the way, feel free to reach out, we’re always here to help 🙌
March 3, 2026
Really helpful support, and the app does exactly what we want it to
Thank you for your kind words 😊 We’re so glad to hear the support has been helpful and that the app is doing exactly what you need it to 🙌 If there’s ever anything else you need, don’t hesitate to reach out, we’re always here to help 💙
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