Product Options & Customizer for Shopify

Product Options & Customizer

Product Options & Customizer | Personalize Product Variants

Rating

4.7

feedback

1,471

Reviews

chart

#10,704

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    16%
  • Less than a year
    34%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlighted the quick response times, helpfulness, and efficiency of the support staff, particularly mentioning individuals like Shevaughn, Aman, and Deep. The app itself is described as easy to use, with great features for product customization and seamless integration with Shopify. Users also appreciated the tutorials and guidance provided for setting up the app.

Highlights

Excellent customer support and quick response times
Easy-to-use app with great features for product customization
Efficient and helpful support staff like Shevaughn, Aman, and Deep
Seamless integration with Shopify
Positive feedback on tutorials and setup guidance

Rating Breakdown

  • 5
    87% (1,285 ratings)
  • 4
    6% (92 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (63 ratings)

All reviews

5 / 5 Share

Feb. 29, 2024

Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Salut CeliAgency, Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit. L’équipe d’assistance

2 / 5 Share

Feb. 29, 2024

Your app is not working, The install page doesn't load.

Using app

--

Total reviews

1

Average rating

2.0

Developer Reply

Hi Virya Retails, I'm sorry that you experienced this issue with our install page. Our app experienced a temporary outage due to a database migration that only lasted about an hour. Still, we apologize for the inconvenience it caused for you. We noticed you had not contacted our support team before leaving this review - a member of our team has sent you an email addressing your concerns and offering assistance with setting up the application. I will also reach out to you personally.

5 / 5 Share

Feb. 28, 2024

Amazing they helped me figure everything out! Deep was the best!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hello Hazy Daisy Vintage Pieces, We are so happy that you reached out when you needed us and that Deep was able to assist you! That is what we strive for with our support team and we want it to be an easy process. Let us know if you need anything! The Support Team

5 / 5 Share

Feb. 26, 2024

Great app, it was easy to set up, and all necessary customizations in place in no time. The tutorials are easy to follow and the process is painless. I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Greeting thebigword B.V., It is great to hear that our tutorials were easy to follow and even better to hear that you reached out to get help when you needed it. Thank you for leaving us this review. We are here to help you anytime you need. The Support Team

5 / 5 Share

Feb. 26, 2024

Aman was very helpful and assisted with all of our requests in a timely manner.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Helo Rosetique, We are happy to hear that you were able to use Aman to assist you with setting up your app. Thank you for leaving us this review! The Support Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more