All reviews

Rating Breakdown

  • 5
    88% (1,578 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2024

Great support. Thank you. Problem resolved quickly.

Store

Gemez

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gemez, Thank you for your feedback! We’re pleased to hear that our support team was able to resolve your problem quickly. Providing fast and effective assistance is what we strive for. Thanks for choosing our app!

5 / 5 Share

Sept. 9, 2024

I love this app and the staff that work here, They assisted me with my website errors. Very responsive and informative. This is a must-have for your website.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Loved by Me Creations, Thank you for your review! We're thrilled to hear that you love the app and appreciate our team's assistance with your website errors. Being responsive and informative is key to us, and we’re glad you found our support helpful. Thanks for recommending our app!

5 / 5 Share

Sept. 9, 2024

Great service! We ran into a problem and the app team responded quickly and worked efficiently to get the issue resolved. Been using this app for years and will continue to use :)

Using app

Almost 8 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi Petland Canada, Thank you for your feedback! We're glad to hear that our team responded quickly and efficiently to resolve your issue. It’s great to know you’ve been using our app for years, and we’re grateful for your continued trust. We look forward to supporting you for many more years to come!

5 / 5 Share

Sept. 9, 2024

This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Krafts & Kettlebells - Shirt Shop & More, Thank you for your feedback! We're delighted to hear that our app meets your needs. We’re glad that the option setup feature helps streamline your product listings and that our customer service has been quick and responsive whenever you need assistance. Your satisfaction is important to us, and we appreciate your trust in our app!

1 / 5 Share

Sept. 9, 2024

THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hi Velvet Noire Boutique, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with our app. I understand how frustrating it must have been to deal with glitches and feel unsupported. I’m pleased to inform you that the issue has been resolved. We have taken steps to ensure that such problems do not recur and are committed to providing you with the best support possible. Your experience is important to us, and we appreciate your patience as we worked through this. We’re dedicated to offering a more reliable and user-friendly experience moving forward. Thank you for your understanding, and we look forward to continuing to serve you. Best regards, Cristal Tech Support Manager

5 / 5 Share

Sept. 8, 2024

Deepanjoy was very fast, very efficient and very helpful

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Crafty Octopus Jewellery & Gifts, Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible. Thank you for choosing our app!

5 / 5 Share

Sept. 8, 2024

This has been my go-to app since launching on Shopify in 2020. We've gone through a few updates, and many changes. The app has everything we need for our bakery. We have many, many variations and options to offer, and the support staff is reliable, knowledgeable, and super helpful with our request. I have looked at and tried other apps - none can match up to Product Options and Customizer. Highly recommended.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi That's The Cake Bakery, Thank you for your detailed review and continued support! We're honored to be your go-to app since your Shopify launch. We're also thrilled that our support staff has consistently been reliable, knowledgeable, and helpful. Your high recommendation means a lot to us, and we're committed to continuing to provide you with the best service and features. Thanks for choosing our app!

5 / 5 Share

Sept. 6, 2024

I had a great experience tonight using this app. The service I received was topnotch. I was panicking from not being able to figure out what was going on with my subscription. I was walked through getting everything fixed. I'm grateful and I truly appreciate everything!!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Binns Custom Jewelry, Thank you for sharing your experience! We're thrilled to hear that you had a great experience using our app and that our service was top-notch. It's great to know our team could assist you effectively. Your gratitude is warmly received, and we're here to support you anytime you need help. Thank you for choosing our app!

5 / 5 Share

Sept. 4, 2024

Using this for 5+ years, and it does the trick. Great for getting order images and options uploaded. I'd highly recommend it.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Realtor Printing, Thank you for your loyalty and feedback! We're delighted to hear that our app has been effectively serving your needs for over five years. Your recommendation is greatly appreciated. Thanks for continuing to choose our app!

5 / 5 Share

Sept. 4, 2024

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nurse Deals, Thank you for the 5-star rating! We're thrilled to receive your positive feedback. Thanks for choosing our app!

5 / 5 Share

Sept. 2, 2024

Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Simply Stuffed, Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us. Thanks for choosing our app! We're here to help whenever you need us.

5 / 5 Share

Aug. 31, 2024

I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.

Store

GRILOO

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi GRILOO, Thank you for your feedback! We're thrilled to hear that our app meets your needs and that our support team has been responsive and helpful. Your recommendation means a lot to us. We appreciate your trust in our app and are here to assist you anytime!

5 / 5 Share

Aug. 26, 2024

Thank You to deep, for his help. he was nice and patient and helping me guide through the process of my questions and solved all of my doubts.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi TAMAYO GOLD LLC, Thank you for sharing your experience! We're delighted to hear that Deep was patient and helpful in guiding you through the process and addressing all your questions. Providing supportive and thorough assistance is a priority for us. We're here whenever you need further help!

5 / 5 Share

Aug. 23, 2024

good job good sav

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Camilla Ferrera, Thank you for your feedback! We're glad to hear that you received excellent help. We strive to provide great support and are pleased it met your needs. Thanks for your support!

5 / 5 Share

Aug. 19, 2024

I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Caldera.CAKING, Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority. We appreciate your feedback and are here whenever you need us!

5 / 5 Share

Aug. 19, 2024

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Swoon Living, Thank you for the 5-star rating! We're thrilled to receive your positive feedback. Thanks for choosing us!

5 / 5 Share

Aug. 18, 2024

Deep was so helpful with getting me exactly what I needed for my product option. The process was seamless. I'd recommend this app to others.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Talia Addie, Thank you for your review! We're delighted to hear that our team member Deep was able to assist you effectively. We appreciate your recommendation and are glad to have met your needs. Thanks for your support!

5 / 5 Share

Aug. 16, 2024

This app is able to make Shopify meet my customizing needs between my customers and myself.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Laser Prints, Thank you for your feedback! We're glad to hear that our app successfully meets your customization needs, enhancing the interaction between you and your customers. We appreciate your support!

5 / 5 Share

Aug. 16, 2024

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Daans Magazijn, Thank you for the 5-star rating! We're thrilled to receive your positive feedback and appreciate your support. Thanks for choosing our app!

5 / 5 Share

Aug. 15, 2024

Aman was amazing! Super helpful.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi MyBeautifulBuddha, Thank you for your review! We're glad to hear that our team member Aman provided you with excellent support. Providing great customer service is key for us, and we're happy we could assist effectively. Thanks for your support!