All reviews

Rating Breakdown

  • 5
    88% (1,552 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

July 24, 2024

I would definitly recommend. Everyone is so extremely helpful. Makes the process so easy. Great customer service.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gia & Gio Baby Boutique, Thank you for your feedback! We're thrilled to hear that our team was able to make the process easy and provide great customer service. Your recommendation means a lot to us. Thanks for choosing our app!

5 / 5 Share

July 24, 2024

They are so helpful and set everything up for me, brilliant and fast service. I would highly recommend

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Psychic Sisters, Thank you for your review! We're delighted to hear that our team provided brilliant and fast service in setting everything up for you. Providing excellent customer support is our priority, and we appreciate your recommendation!

5 / 5 Share

July 22, 2024

The customer service chat is great. The agent i was chatting with, Deepanjoy, understood my concerns and they solved all of my problems very quickly

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Suite Cuisine, Thank you for your review! We're thrilled to hear that our team member Deepanjoy was able to understand your concerns and resolve your problems quickly. We're committed to providing excellent customer service and appreciate your support!

5 / 5 Share

July 22, 2024

I downloaded app and instantly had questions. I hopped on chat and Deep got me on a Zoom call and helped answer all of my questions!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi 478 Custom Design, Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you promptly and thoroughly via Zoom. Providing swift and detailed support is very important to us. We appreciate your trust in our app!

5 / 5 Share

July 21, 2024

Parfait, l’application est top, et l’équipe m’a super bien aidée! Je recommande

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Talaia Bijoux, Merci pour votre retour ! Nous sommes ravis d'entendre que vous trouvez l'application top et que notre équipe a pu vous aider efficacement. Nous apprécions votre recommandation et votre confiance en notre application. Nous restons à votre disposition pour toute aide supplémentaire !

5 / 5 Share

July 17, 2024

Easy to use and provide many options.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rose Adorn, Thank you for your feedback! We're delighted to hear that you find our app easy to use and that it offers a range of options to suit your needs. We appreciate your support!

5 / 5 Share

July 15, 2024

I had a complimentary meeting to learn about Product Options & Customizer and the representative was very knowledgeable and helpful and answered all of my questions. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi ZANATELLA, Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively. Thank you for choosing our app!

5 / 5 Share

July 11, 2024

Great app for adding variants. Getting started documentation is good. Had a little trouble setting something up but support was fast and responsive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi New Moon Vegan, Thank you for your review! We're glad to hear our app has been useful for adding variants. Our documentation aims to make the setup process smooth, and we're pleased that our support team could assist you quickly and effectively. Thanks for your support!

5 / 5 Share

July 11, 2024

Extremely easy to set up. Very helpful support team. I needed the app to display differential on my store and they done it for me in minutes!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Stair Runners UK, Thank you for your review! We're glad to hear that the setup was easy and that our support team could quickly assist you. Providing great customer support is a core value for us, and we're always here to help ensure your store runs smoothly. We appreciate your trust in our app!

5 / 5 Share

July 10, 2024

This app is perfect! I needed to add a text box for products with text customizations. I added in the text box but it was not popping up in my product pages, so I reached out to customer service. Shevaughn from the Product Customizer app responded quickly and helped me get everything up in running smoothly! Highly recommend this app and their customer service is phenomenal!

Using app

About 6 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Sweatfully, Thank you for your review! We're delighted to hear that our app meets your needs. It's great to know our team member Shevaughn responded quickly and got everything running smoothly for you. Providing phenomenal customer service is very important to us. Thank you for recommending our app!

5 / 5 Share

July 10, 2024

Application très pratique pour la personnalisation ! Le support est aussi très réactif, merci beaucoup !

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Nouvel amour, Merci pour votre avis ! Nous sommes ravis de savoir que vous trouvez notre application pratique pour la personnalisation et que notre support a été réactif. La satisfaction de nos clients est très importante pour nous. Merci beaucoup pour votre soutien!

5 / 5 Share

July 10, 2024

Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi britrockheaven, Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error. Thanks for your support!

5 / 5 Share

July 9, 2024

Lifesaver Thank you for efficient assistance.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi AtThePlot, Thank you for your feedback! We're thrilled to hear that our assistance was efficient and helpful. We're here to support you whenever you need it. Thank you for trusting us!

5 / 5 Share

July 5, 2024

Fast response time!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sabi Boutique, Thank you for your review! We're glad to hear that you appreciate our fast response time. Providing timely support is very important to us. Thank you for trusting us!

5 / 5 Share

July 5, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi SB-Coaching, Thank you for the 5-star review! Your support means a lot to us. Thank you for choosing us!

5 / 5 Share

July 4, 2024

This app offers some great features! Customers want a seamless and fast process when ordering their products, and the Product Options & Customizer App certainly does a great job!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi SMART BARK, Thank you for your feedback! We're thrilled to hear that you find the features of our app great. Ensuring a seamless and fast ordering process for customers is one of our top priorities, and we're glad our app meets your expectations. Thank you for choosing us!

5 / 5 Share

July 3, 2024

This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hello Ruth, Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful for you. We're also pleased to know that our customer support has been first-rate. Thank you for recommending us!

1 / 5 Share

July 1, 2024

ALL Shopify users, HORRIBLE! and SACAM Been with them for 8 years and they started an $99 for a plan (no other app as at that point) They switched for a $24 a plan (Not idea how long ago) Most likely years ago.... Never told our company, been charging us $99 a month for 8 years when they have a plan (That we use for $24) We are not in the business of watching is an app changed a plan for a fraction...If you are a customer since they started, is just common sense to let us know. They agree to return $300 ... make the math at $99 a month for 7-8 years... NOPE No one will answer just someone called AMAN, no phone calls, no managers NOTHING. After a month of e mails back and forth they just charge again $99 on June 27th. No solution. And actually, the app is not even working on my website that's been 11 years in business. DO NOT GET THIS APP Plenty of others more reliable. Amanda from Shopsabs2b.com You can e mail me if you want to see all e mails with AMAN with NO solution and Thousands of $ to them. [email protected] Thank you guys and e mail me.

Using app

Over 8 years

Total reviews

5

Average rating

4.2

Developer Reply

Hi Amanda, We truly regret any frustration you’ve experienced and apologize for the misunderstanding regarding your subscription plan. You were charged according to the original plan you selected, and we only recently lowered our plan prices. The recent charge happened because the subscription change was not fully completed, and we didn't receive further instructions on how you'd like to proceed, despite our multiple attempts to assist you. We're pleased to inform you that the last charge has been refunded today. Our support team has reached out to you again to schedule a call to resolve this matter, and we're looking forward to your response. Thank you for your patience, and we’re committed to finding a solution that works for you. Warm regards, The Support Team

5 / 5 Share

July 4, 2024

This app is great, Thank God That I found this app, it has great options , excellent for those who are looking for adding amazing options to their products .

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Giftbox Luxuria, Thank you for your review! We're thrilled to hear that you find the app great and that it has provided you with the options you were looking for. It's wonderful to know that it has made your store look premium and added the features you needed. Thank you for choosing our app!

5 / 5 Share

July 1, 2024

Simple to use with quick and helpful support when needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Temple Grounds Coffee Company, Thank you for your review! We're glad to hear that you find our app simple to use and that our support team has been quick and helpful when needed. Ensuring a seamless experience is very important to us. Thanks for trusting us!