ABS2B FITNESS APPAREL review for Product Options & Customizer
July 1, 2024
ALL Shopify users, HORRIBLE! and SACAM Been with them for 8 years and they started an $99 for a plan (no other app as at that point) They switched for a $24 a plan (Not idea how long ago) Most likely years ago.... Never told our company, been charging us $99 a month for 8 years when they have a plan (That we use for $24) We are not in the business of watching is an app changed a plan for a fraction...If you are a customer since they started, is just common sense to let us know. They agree to return $300 ... make the math at $99 a month for 7-8 years... NOPE No one will answer just someone called AMAN, no phone calls, no managers NOTHING. After a month of e mails back and forth they just charge again $99 on June 27th. No solution. And actually, the app is not even working on my website that's been 11 years in business. DO NOT GET THIS APP Plenty of others more reliable. Amanda from Shopsabs2b.com You can e mail me if you want to see all e mails with AMAN with NO solution and Thousands of $ to them. [email protected] Thank you guys and e mail me.
Hi Amanda, We truly regret any frustration you’ve experienced and apologize for the misunderstanding regarding your subscription plan. You were charged according to the original plan you selected, and we only recently lowered our plan prices. The recent charge happened because the subscription change was not fully completed, and we didn't receive further instructions on how you'd like to proceed, despite our multiple attempts to assist you. We're pleased to inform you that the last charge has been refunded today. Our support team has reached out to you again to schedule a call to resolve this matter, and we're looking forward to your response. Thank you for your patience, and we’re committed to finding a solution that works for you. Warm regards, The Support Team
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