Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,757
chart
#489
All reviews
Rating Breakdown
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June 30, 2024
Excellent service, always supporting with everything I need
Hi Famedge, Thank you for your feedback! We're pleased to hear that you find our service excellent and that we've been able to support you with everything you need. Providing top-notch customer support is very important to us. Thank you for being a valued user!
June 29, 2024
I like the customization a lot so far. I've just gotten started, so I have yet to see how the app works in the long term.
Hi Police Seating, Thank you for your feedback! We're glad to hear that you're enjoying the customization options so far. As you continue to use the app, we hope it meets your long-term needs as well. Thank you for choosing us!
June 29, 2024
Ottima app, ECCELLENTE assistenza Consiglio veramente, per qualsiasi dubio una risposta immediata. Molto cordiali e professionali
Ciao Ottima app, ECCELLENTE assistenza, Grazie per il tuo feedback! Siamo felici di sapere che trovi l'app ottima e l'assistenza eccellente. Apprezziamo il tuo consiglio e siamo lieti che tu abbia ricevuto risposte immediate ai tuoi dubbi. La cordialità e la professionalità sono fondamentali per noi. Grazie per essere un utente apprezzato!
June 28, 2024
I've been using this app for many years. It's worked well with my products.. I recently had a problem and the support team responded super fast and resolved my issue.. highly recommend
Hi Vicious Paint, Thank you for your review! We're thrilled to hear that you've been using our app for many years and that it has worked well with your products. We're also glad that our support team responded quickly and resolved your issue. Your recommendation means a lot to us. Thank you for being a valued user!
June 27, 2024
This app is great! I offer different chain lengths and earring closure options for one-of-a-kind jewelry, which means that Shopify’s bulit-in variations won’t work for my products. Product Options & Customizer lets me add drop-down option lists with the click of a button. I ran into a little hiccup after installing the app and Shevaughn was exceptional! The issue was resolved right away. I would recommend this app for anyone wanting to give customers the option to personalize or customize any products as well, it’s great!
Hi Stoat Manor Studio, Thank you for your feedback! We're thrilled to hear that our app meets your needs. We're glad our team member Shevaughn could quickly resolve the issue you encountered. We appreciate your recommendation for others who want to personalize or customize their products. Thank you for being a valued user!
June 26, 2024
Quickly helped resolve an issue! (:
Hi Social Heirloom, Thank you for your feedback! We're glad our team was able to resolve your issue quickly. Providing excellent support is a top priority for us. Thank you for your continued support!
June 25, 2024
第一次使用，技术人员（D）有很认真的帮助我完成。体验非常好
您好 mikodiy， 感谢您的反馈！我们很高兴听到我们的团队成员 认真地帮助您完成了首次使用。为您提供优质的支持是我们的首要任务。 感谢您的信任！
June 22, 2024
Deep was super helpful in helping me out! Would recommend
Hi SWEETLY, Thank you for your feedback! We're glad to hear that our team member Deep was super helpful. Your recommendation means a lot to us. Thanks for your support!
June 21, 2024
Very helpful and efficient! Cant wait to use my new found knowledge. Easy to schedule and attend the meeting.
Hi WhitePansy, Thank you for your review! We're glad to hear you found our service very helpful and efficient. We're excited to see how you use your new knowledge moving forward. Thank you for being a valued user!
June 20, 2024
Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.
Hi Fox Whistle, Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users. We appreciate your support!
June 19, 2024
It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.
Hi Chocolate Hangover, Thank you for your feedback! We're glad to hear the app has been stable for your needs. It's also great to know that our support team has been able to assist you promptly and courteously whenever needed. Providing high-quality customer service is important to us. We appreciate your continued trust in us!
June 19, 2024
Helped with everything i was in a need of and even coded stuff I needed fixed :)
Hi Dragonfly Ink, Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes. Thanks for being a valued user!
June 18, 2024
very helpful
Hi 2BOTS Awards Signs Apparel, Thank you for your feedback! We're glad to hear that you found the app very helpful. We appreciate your support!
June 18, 2024
I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!
Hi CJ'z Creationz, Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app. Thanks for being sharing!
June 17, 2024
Simple to use and at a decent price. Customer service is good too.
Hi Isla & Boe, Thank you for your feedback! We're glad you find the app easy to use and reasonably priced. Customer service is key for us, and we’re pleased it has met your expectations. We appreciate your support!
June 17, 2024
Product Customizer is definitely a great option to consider, if you are seeking an app that will allow you to customize your products, I recommend Product Customizer. A demo session enabled me to navigate my way around the app quite easily. The customer service is fantastic, I couldn't ask for better.
Hi Doux Tees, Thank you for your feedback! We're pleased that you found our demo session helpful and our app effective for product customization. It's wonderful to hear that our customer service stood out to you. We appreciate your recommendation!
June 17, 2024
Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!
Hi Attitudes and Gratitudes, Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service. We appreciate your support!
June 14, 2024
Really happy with the app and the tech team is extremely helpful (and quick) with changes.
Hi The Lanam Shop, Thank you for your feedback! We're glad to hear that you’re happy with the app and that our tech team has been extremely helpful and quick with changes. We appreciate your continued support!
June 12, 2024
Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß! Mega! Weiter so!
Hallo myperfecthero, Vielen Dank für Ihr Feedback! Es freut uns sehr, dass unser Support extrem schnell, kompetent und freundlich war – genau das, was Sie gebraucht haben! Wir schätzen Ihre Anerkennung für unseren erstklassigen Service. Danke, dass Sie ein geschätzter Nutzer sind! Weiter so!
June 11, 2024
I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.
Hi Chalet Et Ceci, Thank you for your detailed feedback. We're sorry to hear about the issues you've encountered with the cart functionality and the frustration it has caused. While we're glad our support team was helpful via WhatsApp, we understand that the solution provided is not ideal for your business. Your input is valuable, and we will continue to work on improving our app to better serve merchants who use our customization charge pricing and AJAX carts together. Thank you so much for sharing this helpful feedback with us!