All reviews

Rating Breakdown

  • 5
    88% (1,578 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

July 10, 2024

Application très pratique pour la personnalisation ! Le support est aussi très réactif, merci beaucoup !

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Nouvel amour, Merci pour votre avis ! Nous sommes ravis de savoir que vous trouvez notre application pratique pour la personnalisation et que notre support a été réactif. La satisfaction de nos clients est très importante pour nous. Merci beaucoup pour votre soutien!

5 / 5 Share

July 10, 2024

Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi britrockheaven, Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error. Thanks for your support!

5 / 5 Share

July 9, 2024

Lifesaver Thank you for efficient assistance.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi AtThePlot, Thank you for your feedback! We're thrilled to hear that our assistance was efficient and helpful. We're here to support you whenever you need it. Thank you for trusting us!

5 / 5 Share

July 5, 2024

Fast response time!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sabi Boutique, Thank you for your review! We're glad to hear that you appreciate our fast response time. Providing timely support is very important to us. Thank you for trusting us!

5 / 5 Share

July 5, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi SB-Coaching, Thank you for the 5-star review! Your support means a lot to us. Thank you for choosing us!

5 / 5 Share

July 4, 2024

This app offers some great features! Customers want a seamless and fast process when ordering their products, and the Product Options & Customizer App certainly does a great job!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi SMART BARK, Thank you for your feedback! We're thrilled to hear that you find the features of our app great. Ensuring a seamless and fast ordering process for customers is one of our top priorities, and we're glad our app meets your expectations. Thank you for choosing us!

5 / 5 Share

July 3, 2024

This app is great, easy to use and saves templates to use again. Would highly recommend. If you have any problems, their customer support is first rate.

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hello Ruth, Thank you for your feedback! We're glad to hear that you find the app great and easy to use. It's wonderful that the template-saving feature has been helpful for you. We're also pleased to know that our customer support has been first-rate. Thank you for recommending us!

1 / 5 Share

July 1, 2024

ALL Shopify users, HORRIBLE! and SACAM Been with them for 8 years and they started an $99 for a plan (no other app as at that point) They switched for a $24 a plan (Not idea how long ago) Most likely years ago.... Never told our company, been charging us $99 a month for 8 years when they have a plan (That we use for $24) We are not in the business of watching is an app changed a plan for a fraction...If you are a customer since they started, is just common sense to let us know. They agree to return $300 ... make the math at $99 a month for 7-8 years... NOPE No one will answer just someone called AMAN, no phone calls, no managers NOTHING. After a month of e mails back and forth they just charge again $99 on June 27th. No solution. And actually, the app is not even working on my website that's been 11 years in business. DO NOT GET THIS APP Plenty of others more reliable. Amanda from Shopsabs2b.com You can e mail me if you want to see all e mails with AMAN with NO solution and Thousands of $ to them. [email protected] Thank you guys and e mail me.

Using app

Over 8 years

Total reviews

6

Average rating

4.3

Developer Reply

Hi Amanda, We truly regret any frustration you’ve experienced and apologize for the misunderstanding regarding your subscription plan. You were charged according to the original plan you selected, and we only recently lowered our plan prices. The recent charge happened because the subscription change was not fully completed, and we didn't receive further instructions on how you'd like to proceed, despite our multiple attempts to assist you. We're pleased to inform you that the last charge has been refunded today. Our support team has reached out to you again to schedule a call to resolve this matter, and we're looking forward to your response. Thank you for your patience, and we’re committed to finding a solution that works for you. Warm regards, The Support Team

5 / 5 Share

July 4, 2024

This app is great, Thank God That I found this app, it has great options , excellent for those who are looking for adding amazing options to their products .

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Giftbox Luxuria, Thank you for your review! We're thrilled to hear that you find the app great and that it has provided you with the options you were looking for. It's wonderful to know that it has made your store look premium and added the features you needed. Thank you for choosing our app!

5 / 5 Share

July 1, 2024

Simple to use with quick and helpful support when needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Temple Grounds Coffee Company, Thank you for your review! We're glad to hear that you find our app simple to use and that our support team has been quick and helpful when needed. Ensuring a seamless experience is very important to us. Thanks for trusting us!

4 / 5 Share

June 29, 2024

I like the customization a lot so far. I've just gotten started, so I have yet to see how the app works in the long term.

Using app

29 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Police Seating, Thank you for your feedback! We're glad to hear that you're enjoying the customization options so far. As you continue to use the app, we hope it meets your long-term needs as well. Thank you for choosing us!

5 / 5 Share

June 29, 2024

Ottima app, ECCELLENTE assistenza Consiglio veramente, per qualsiasi dubio una risposta immediata. Molto cordiali e professionali

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Ciao Ottima app, ECCELLENTE assistenza, Grazie per il tuo feedback! Siamo felici di sapere che trovi l'app ottima e l'assistenza eccellente. Apprezziamo il tuo consiglio e siamo lieti che tu abbia ricevuto risposte immediate ai tuoi dubbi. La cordialità e la professionalità sono fondamentali per noi. Grazie per essere un utente apprezzato!

5 / 5 Share

June 28, 2024

I've been using this app for many years. It's worked well with my products.. I recently had a problem and the support team responded super fast and resolved my issue.. highly recommend

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vicious Paint, Thank you for your review! We're thrilled to hear that you've been using our app for many years and that it has worked well with your products. We're also glad that our support team responded quickly and resolved your issue. Your recommendation means a lot to us. Thank you for being a valued user!

5 / 5 Share

June 27, 2024

This app is great! I offer different chain lengths and earring closure options for one-of-a-kind jewelry, which means that Shopify’s bulit-in variations won’t work for my products. Product Options & Customizer lets me add drop-down option lists with the click of a button. I ran into a little hiccup after installing the app and Shevaughn was exceptional! The issue was resolved right away. I would recommend this app for anyone wanting to give customers the option to personalize or customize any products as well, it’s great!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Stoat Manor Studio, Thank you for your feedback! We're thrilled to hear that our app meets your needs. We're glad our team member Shevaughn could quickly resolve the issue you encountered. We appreciate your recommendation for others who want to personalize or customize their products. Thank you for being a valued user!

5 / 5 Share

June 26, 2024

Quickly helped resolve an issue! (:

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Social Heirloom, Thank you for your feedback! We're glad our team was able to resolve your issue quickly. Providing excellent support is a top priority for us. Thank you for your continued support!

5 / 5 Share

June 25, 2024

第一次使用,技术人员(D)有很认真的帮助我完成。体验非常好

Store

mikodiy

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

您好 mikodiy, 感谢您的反馈!我们很高兴听到我们的团队成员 认真地帮助您完成了首次使用。为您提供优质的支持是我们的首要任务。 感谢您的信任!

5 / 5 Share

Sept. 13, 2024

Very prompt support and help from the team Best part is they have a free version for 1 product, and they have wonderful service even after using the app for a while!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Star Maps UAE, Thank you for your feedback! We're glad our team member Deep was able to assist you quickly. It's great that you find the free version useful for starting out. Providing excellent customer service is important to us. Thank you for choosing us!

5 / 5 Share

June 22, 2024

Deep was super helpful in helping me out! Would recommend

Store

SWEETLY

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi SWEETLY, Thank you for your feedback! We're glad to hear that our team member Deep was super helpful. Your recommendation means a lot to us. Thanks for your support!

5 / 5 Share

June 21, 2024

Very helpful and efficient! Cant wait to use my new found knowledge. Easy to schedule and attend the meeting.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi WhitePansy, Thank you for your review! We're glad to hear you found our service very helpful and efficient. We're excited to see how you use your new knowledge moving forward. Thank you for being a valued user!

5 / 5 Share

June 20, 2024

Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fox Whistle, Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users. We appreciate your support!