All reviews

Rating Breakdown

  • 5
    88% (1,552 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

May 23, 2024

great service

Store

Helozen

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi Helozen, Thank you for your feedback! We're glad to hear that you received great service. Your satisfaction is very important to us. Thanks for sharing!

5 / 5 Share

May 22, 2024

The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi SourceColdTherapy, Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!

5 / 5 Share

May 22, 2024

Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fortune Auto, Thank you for your feedback! We're thrilled to hear that you've had great success using our app for many years. It's wonderful to know that our support team has been quick and helpful in resolving any concerns you've had. You satisfaction is out priority. Thanks for being a valued user!

4 / 5 Share

May 22, 2024

サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。 しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。

Using app

Over 4 years

Total reviews

2

Average rating

4.5

Developer Reply

こんにちは 田丸印房、 ご意見ありがとうございます!サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。 引き続きご愛顧のほど、よろしくお願い申し上げます。

5 / 5 Share

May 17, 2024

Product has been great for our needs so far and any issues we have had have been immedialty addressed and corrected. Great app!

Using app

Almost 10 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi AK Athletic Equipment, Thank you for your review! We're glad to hear that our product has been great for your needs. We appreciate your support and are happy you're enjoying the app.

5 / 5 Share

May 16, 2024

I had a great experience working with Deep over zoom and he helped me with all my questions regarding adding customization to my website for my products. I appreciate his attentiveness and follow up to get things in order for me. 5 star service! Thanks again!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jersey Girl Sign Shop, Thank you for your review! We're delighted to hear about your great experience with our team member Deep. Customer service is a core value for us, and we're glad he could assist you with all your questions.We appreciate your recognition!

5 / 5 Share

May 16, 2024

Very quick to answer questions and correct issues i ran into with setup on my theme.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi OEMExtinguishers, Thank you for your feedback! We're glad to hear that our team was quick to answer your questions and resolve any issues you encountered with your theme setup. Thanks for sharing!

5 / 5 Share

June 20, 2024

Great help! Definitely great to work with!

Using app

About 1 month

Total reviews

12

Average rating

4.9

Developer Reply

Hi Old Town Soap Co., Thank you for your kind words! We're thrilled to hear how impressed you are with Shevaughn's assistance. Providing top-notch customer service is our priority, and we're glad Shevaughn could help you effectively. Thanks again for sharing!

4 / 5 Share

May 16, 2024

I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi PopPop Teez, Thank you for sharing your experience! We're thrilled to hear that your demo went well and that our team member could help you set up the app to meet your needs. It's great to know that you feel more confident in using the features to benefit your customers. We look forward to hearing about your creative ideas during your trial period. Thanks for sharing!

5 / 5 Share

May 15, 2024

Great customer service, app does as intended. Tons of options and very customizable, also easy to use.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi BadgeSmith, Thank you for your wonderful feedback! We're glad to hear that you're happy with our customer service and that you find the app to be easy to use and highly customizable. Your satisfaction is very important to us.

5 / 5 Share

May 15, 2024

Great customer service

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi BigLeagueLocker, Thank you for your review! We're pleased to hear that you're happy with our customer service. Your satisfaction is our top priority.

5 / 5 Share

May 15, 2024

very helpful support! i really appreciate their work :)

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi BabaBeldy, Thank you for your kind words! We're thrilled to hear that you found our support very helpful and appreciate our team's work. Your satisfaction is important to us. Thanks for sharing!

5 / 5 Share

May 15, 2024

the app gives me all the options i need, so i would probably recommend to a friend

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi חנות פתיל תכלת, Thank you for your feedback! We're delighted to hear that our app meets your needs. Knowing that you would recommend it to a friend means a lot to us. Thanks for being a valued user!

5 / 5 Share

May 14, 2024

Super toller und schneller Kundensevice.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hallo ManTau Lifestyle, vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem schnellen Kundenservice zufrieden sind. Ihr Feedback motiviert uns, weiterhin unser Bestes zu geben.

5 / 5 Share

May 13, 2024

Easy to use, and friendly service whenever I need extra support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Heart + Soul Candle Co., Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that our team provides the friendly support you need. We're here to help anytime you need extra assistance.

5 / 5 Share

May 13, 2024

easy and simple to use. I did need a little help because i had multi layer selections, and went right to the chat and within 10 minutes I had what I needed! Great customer service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Stevens Farmhouse, Thank you for your feedback! We're glad to hear you found our app easy and simple to use. It's great to know that our support team could assist you quickly with your multi-layer selections. Providing excellent customer service is our priority. Thanks again for sharing!

5 / 5 Share

May 12, 2024

Great Job! Even at 2 am they helped me with my issues! Thanks so much!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Astroworld Telescopes, Thank you for your review! We're delighted to hear that we could assist you, even at 2 am. Providing support whenever you need it is important to us.Thanks for sharing your feedback!

5 / 5 Share

May 12, 2024

very helpful. great service

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi Tsutomu Lures, Thank you for your kind words! We're thrilled to hear that you found our app helpful and enjoyed our service. Your satisfaction is our top priority, and we're always here to support you. Thanks again for sharing!

5 / 5 Share

May 12, 2024

I am a small business owner and just recently discovered, “Product Options and Customizer” and it has made my life so much easier! Now, my customers can easily fill out customizations on the listing itself in a very clean and organizational way! I also requested the help from a representative regarding a subscription issue and the gentleman named Aman was so kind and took the time to help me and solved my issue so quick! I highly recommend, 10/10!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Blessings Bowtique, Thank you for your feedback! We're delighted to hear that our app has eased your business operations. It's wonderful to know that Aman provided you with kind and efficient support. We appreciate your feedback and are here to help anytime you need us!

5 / 5 Share

May 29, 2024

This app was exactly what I was looking for to get all of my custom product varriants into my store! The backend of the app is super is to use and straight forward as well. Also their support is unmatched! I booked a zoom call with (Deep) and he helped me implant all of my custom tweaks that I needed preformed in 24 hours. Company and staff are 10/10! Thank you Deep and Product Customizer for being awesome! lol Deep is 10/10!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi MXM PERFORMANCE, Thank you for your feedback! We're thrilled to hear that our app was exactly what you needed. It's great to know that Shevaughn could assist you promptly with your custom requirements. We strive for unmatched support, and your satisfaction is our top priority. Thanks again for choosing us!