PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,784
chart
#442
All reviews
Rating Breakdown
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June 19, 2024
It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.
Hi Chocolate Hangover, Thank you for your feedback! We're glad to hear the app has been stable for your needs. It's also great to know that our support team has been able to assist you promptly and courteously whenever needed. Providing high-quality customer service is important to us. We appreciate your continued trust in us!
June 19, 2024
Helped with everything i was in a need of and even coded stuff I needed fixed :)
Hi Dragonfly Ink, Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes. Thanks for being a valued user!
June 18, 2024
very helpful
Hi 2BOTS Awards Signs Apparel, Thank you for your feedback! We're glad to hear that you found the app very helpful. We appreciate your support!
June 18, 2024
I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!
Hi CJ'z Creationz, Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app. Thanks for being sharing!
June 17, 2024
Simple to use and at a decent price. Customer service is good too.
Hi Isla & Boe, Thank you for your feedback! We're glad you find the app easy to use and reasonably priced. Customer service is key for us, and we’re pleased it has met your expectations. We appreciate your support!
June 17, 2024
Product Customizer is definitely a great option to consider, if you are seeking an app that will allow you to customize your products, I recommend Product Customizer. A demo session enabled me to navigate my way around the app quite easily. The customer service is fantastic, I couldn't ask for better.
Hi Doux Tees, Thank you for your feedback! We're pleased that you found our demo session helpful and our app effective for product customization. It's wonderful to hear that our customer service stood out to you. We appreciate your recommendation!
June 17, 2024
Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!
Hi Attitudes and Gratitudes, Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service. We appreciate your support!
June 14, 2024
Really happy with the app and the tech team is extremely helpful (and quick) with changes.
Hi The Lanam Shop, Thank you for your feedback! We're glad to hear that you’re happy with the app and that our tech team has been extremely helpful and quick with changes. We appreciate your continued support!
June 12, 2024
Der Support war extrem schnell, kompetent, freundlich und genau das, was ich gebraucht habe! Ein weltklasse Service, den ich sehr zu schätzen weiß! Mega! Weiter so!
Hallo myperfecthero, Vielen Dank für Ihr Feedback! Es freut uns sehr, dass unser Support extrem schnell, kompetent und freundlich war – genau das, was Sie gebraucht haben! Wir schätzen Ihre Anerkennung für unseren erstklassigen Service. Danke, dass Sie ein geschätzter Nutzer sind! Weiter so!
June 11, 2024
I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.
Hi Chalet Et Ceci, Thank you for your detailed feedback. We're sorry to hear about the issues you've encountered with the cart functionality and the frustration it has caused. While we're glad our support team was helpful via WhatsApp, we understand that the solution provided is not ideal for your business. Your input is valuable, and we will continue to work on improving our app to better serve merchants who use our customization charge pricing and AJAX carts together. Thank you so much for sharing this helpful feedback with us!
June 11, 2024
It is Great and the support is amazing! I'm sure this app will help me to grow.
Hi Mon petit coeur, Thank you for your review! We’re glad to know you’re impressed with both the app and our support. We're excited to be part of your growth journey. Thanks for your support!
June 10, 2024
The support provided is outstanding. I asked how to do something and 2 seconds later, it was done - they did it for me :) Thank you!!!
Hi Forrest Fit, Thank you for your feedback! We're delighted to hear that you found our support outstanding. It’s great to know that our team handled your request so quickly. Thanks for sharing your experience!
June 10, 2024
The customer service was very professional and solved my problem quickly.
Hi Mind Into Craft, Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us. Thanks for being a valued user!
June 7, 2024
Hi Ballet Rosa, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!
June 6, 2024
very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good
Hi Kaidara Gioielli, Thank you for your review! We're pleased to hear that you find the app very good and that our assistance staff has been helpful. Providing effective support is important to us. Thanks for sharing!
June 5, 2024
Hi Zeldara, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!
June 4, 2024
The customer service was really a good experience. Thank you Shevaughn.
Hi Dun-ni London, Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.
June 4, 2024
Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!
Hi Club Shop Cuchulainn, Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values. Thanks for being a valued user!
May 31, 2024
The best app so fare, the service is perfect, many thanks to Shevaughn
Hi Terranabella, Thank you for your feedback! We're thrilled to hear that you consider our app the best out there. We're glad our team member Shevaughn supported you. Providing excellent customer service is one of our core values. Thanks again for sharing!
May 31, 2024
App works perfectly and customer service was able to solve immediately a quick issue. Recommended!
Hi Herewego, Thank you for your review! We're pleased to hear that the app works perfectly and that our support team was able to solve your issue immediately. Your recommendation means a lot to us. Thanks for being a valued user!