PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,784
chart
#442
All reviews
Rating Breakdown
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May 31, 2024
Super Funktionen und sehr schneller und hilfreicher Kundenservice!
Hallo Famus-Football, Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung. Danke, dass Sie ein geschätzter Nutzer sind!
May 30, 2024
Very helpful support
Hi Homeify, Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.
May 29, 2024
Very helpful
Hi Pawtomized, Thank you for your feedback! We're glad to hear that you found our support very helpful. Providing excellent assistance is a top priority for us. Thanks for being a valued user!
May 28, 2024
Very fast support and easy to deal with
Hi Scrub Pro Groups, Thank you for your review! We're pleased to hear you are satisfied with our customer support. Providing quick and efficient assistance is very important to us. Thanks for sharing!
May 27, 2024
Informative and prompt.
Hi Volksfeesten Moorsel, Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us. Thanks for being a valued user!
May 27, 2024
Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice
Hi WOLVESOFWEAR™, Thank you for your feedback! We're delighted to hear that you find our app great and our customer support even better. Providing exceptional customer support is very important to us. Thanks again for sharing!
May 24, 2024
Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Hi Finally Italian by Chef Gianni Ceschia, Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!
May 24, 2024
Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options. The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.
Hi HavenTech Intercoms, Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference. Thanks for being a valued user!
May 24, 2024
Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!
Hi Forever Bloom DE, Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!
May 27, 2024
So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one. I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app! Deep from support is also amazing and helped me with further questions I had very fast!
Hi Bettercakesbyclaudia, Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it. Thanks for being a valued user!
May 23, 2024
great service
Hi Helozen, Thank you for your feedback! We're glad to hear that you received great service. Your satisfaction is very important to us. Thanks for sharing!
May 22, 2024
The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.
Hi SourceColdTherapy, Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!
May 22, 2024
Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.
Hi Fortune Auto, Thank you for your feedback! We're thrilled to hear that you've had great success using our app for many years. It's wonderful to know that our support team has been quick and helpful in resolving any concerns you've had. You satisfaction is out priority. Thanks for being a valued user!
May 22, 2024
サポートセンターの対応はすごく早く、チャットを送信すると数分で返事がきます。 しかしテーマ変更やアプリ追加などを行うと、エラーになる頻度が高いため改善してくれると嬉しいです。
こんにちは 田丸印房、 ご意見ありがとうございます！サポートセンターの迅速な対応にご満足いただけて嬉しいです。チャットを送信すると数分で返事が来るとのこと、ありがたく思います。一方で、テーマ変更やアプリ追加時のエラーについてご指摘いただきありがとうございます。この点について改善に努めてまいります。 引き続きご愛顧のほど、よろしくお願い申し上げます。
May 17, 2024
Product has been great for our needs so far and any issues we have had have been immedialty addressed and corrected. Great app!
Hi AK Athletic Equipment, Thank you for your review! We're glad to hear that our product has been great for your needs. We appreciate your support and are happy you're enjoying the app.
May 16, 2024
I had a great experience working with Deep over zoom and he helped me with all my questions regarding adding customization to my website for my products. I appreciate his attentiveness and follow up to get things in order for me. 5 star service! Thanks again!
Hi Jersey Girl Sign Shop, Thank you for your review! We're delighted to hear about your great experience with our team member Deep. Customer service is a core value for us, and we're glad he could assist you with all your questions.We appreciate your recognition!
May 16, 2024
Very quick to answer questions and correct issues i ran into with setup on my theme.
Hi OEMExtinguishers, Thank you for your feedback! We're glad to hear that our team was quick to answer your questions and resolve any issues you encountered with your theme setup. Thanks for sharing!
June 20, 2024
Great help! Definitely great to work with!
Hi Old Town Soap Co., Thank you for your kind words! We're thrilled to hear how impressed you are with Shevaughn's assistance. Providing top-notch customer service is our priority, and we're glad Shevaughn could help you effectively. Thanks again for sharing!
May 16, 2024
I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!
Hi PopPop Teez, Thank you for sharing your experience! We're thrilled to hear that your demo went well and that our team member could help you set up the app to meet your needs. It's great to know that you feel more confident in using the features to benefit your customers. We look forward to hearing about your creative ideas during your trial period. Thanks for sharing!
May 15, 2024
Great customer service, app does as intended. Tons of options and very customizable, also easy to use.
Hi BadgeSmith, Thank you for your wonderful feedback! We're glad to hear that you're happy with our customer service and that you find the app to be easy to use and highly customizable. Your satisfaction is very important to us.