All reviews

Rating Breakdown

  • 5
    88% (1,552 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

May 10, 2024

Works great! I encountered some issues, and the staff responded immediately and personally helped me with the settings. Five-star rating.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi L1 Print, Thank you for your kind words! We're glad to hear that our staff was able to respond immediately and assist you personally with the settings. Excellent customer service is a priority for us, and your satisfaction means everything. We appreciate your feedback!

5 / 5 Share

May 10, 2024

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Art Ka Mart, Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!

5 / 5 Share

May 9, 2024

Highly recommend. The customer service is incredible and goes above and beyond to help!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi So Good Kombucha, Thank you for your review! We're delighted to hear that our customer service team has gone above and beyond to assist you. Providing exceptional service is our top priority, and we truly appreciate your feedback!

5 / 5 Share

May 22, 2024

Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot! Deep was also a great help when i needed extra info on price changes. great work!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Little Safari, Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!

3 / 5 Share

May 9, 2024

The seems to be good but struggled to get it working correctly at the start. I contacted support for help but kept being told they are working on it. Still waiting to hear back. Turns out I was able to get the app working on my own.

Using app

About 1 month

Total reviews

2

Average rating

3.5

5 / 5 Share

May 8, 2024

I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that. I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Teatowels.ca, Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist you quickly. It's great to hear our app stands out in meeting your needs. Thanks again!

5 / 5 Share

May 8, 2024

I have been using this app for years now (paid plan) and highly recommend if you need detailed or conditional forms with add-on pricing. The customer support team has also always been easily accessible, friendly and fast! Thank you for great service.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sessa Vee, Thanks for sharing your feedback! We’re glad to hear that our app meet your needs. Knowing that you've found our customer support team accessible, friendly, and fast reaffirms our commitment to excellent service. Thanks again!

5 / 5 Share

May 8, 2024

The app has really helped me simplify my products so I don't have to have a million Variants. Best of all during the set up process i had an issue and the chat support reached out right away, worked with me to get it fixed and even customized it more for me based on what i wanted. 10 out of 10 on customer support.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Speech Supplies, Thanks for your feedback! We're thrilled to hear our support team was able to help you efficiently and tailor solutions to fit your needs. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!

5 / 5 Share

May 8, 2024

What amazing service and support! Shavaughn, you are a gem! Great product and app - exactly what I was looking for. Thank you

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi The OMG Kichen, Thank you for your review! We are so pleased to hear that our service, support, and product have met your expectations. Shavaughn will definitely be thrilled to receive your kind words. Thank you for choosing our app!

5 / 5 Share

May 7, 2024

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Foxcreek Baskets, Thank you for your review! We're delighted to see our app is fulfilling your needs.

5 / 5 Share

May 7, 2024

Such a simple app to use . The Support Team is also great! Shout out to Shevaughn! Great guy!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! We're thrilled to hear that you find our app simple to use. It's awesome to hear that Shevaughn and our Support Team provided great assistance. Customer support is super important to us, and we're always here to make sure you have a great experience.

5 / 5 Share

May 7, 2024

I had difficulties with the instalation but here call me and they helped me with every question

Store

Ragnice

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ragnice, Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!

5 / 5 Share

May 6, 2024

Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Union Raza, Thank you for sharing your experience! We're thrilled to hear that our app has met your needs. Providing excellent customer service is one of our core values, and we're delighted that our team was able to offer quick and friendly assistance. Your feedback means a lot to us!

5 / 5 Share

May 6, 2024

We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi FamilyBox.Store, Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!

5 / 5 Share

May 5, 2024

Great help, super fast response even on a Sunday :) Deepanjoy was very helpful.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi Mini Zali, Thanks for your feedback! We're thrilled to hear about your positive experience with our support team, especially with Deepanjoy's assistance. It's great to know that our response was prompt, even on a Sunday. Providing excellent customer service is a top priority for us, and we're here to ensure your satisfaction. Thanks again for sharing!

5 / 5 Share

May 3, 2024

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!

Store

Denny's

Using app

About 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Denny's, Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!

5 / 5 Share

May 2, 2024

fast and responsive customer service!

Using app

About 4 years

Total reviews

7

Average rating

4.6

Developer Reply

Hi Sweetwater Labs, We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!

4 / 5 Share

May 2, 2024

This is a great app to customize your product pages. I have used it for years. If there are any problems my emails are answered very quickly and the issue is resolved efficiently.

Using app

Almost 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi CharlieBoy - The Shirt Makers, Thank you for your review! We're thrilled to hear that you've been using our app for years and find it great for customizing your product pages. We're also glad to know that our support team has been responsive in addressing any issues efficiently. Thanks for sharing!

5 / 5 Share

May 1, 2024

It's very easy to use and the customer service is great! Also very fast. Everyone should try it.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Catas de Vinos Armus, Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!

5 / 5 Share

May 2, 2024

Excellent online support. Tech Support was friendly, knowledgeable and resolved my questions very quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kolbe Coffee, Thank you for your kind words! We're delighted to hear that you had such a positive experience with our online support team. Providing friendly and efficient assistance is a top priority for us, and we're glad that we could resolve your questions promptly. Thanks again for sharing!