PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#504
All reviews
Sept. 2, 2024
Great product. Super simple to use and their support is outstanding. Very fast and easy to deal with. Highly recommend this app.
Hi Simply Stuffed, Thank you for your review! We're thrilled to hear that you find our app great and easy to use, and that our support team has been outstanding in their responsiveness. Your recommendation means a lot to us. Thanks for choosing our app! We're here to help whenever you need us.
Aug. 31, 2024
I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.
Hi GRILOO, Thank you for your feedback! We're thrilled to hear that our app meets your needs and that our support team has been responsive and helpful. Your recommendation means a lot to us. We appreciate your trust in our app and are here to assist you anytime!
Aug. 26, 2024
Thank You to deep, for his help. he was nice and patient and helping me guide through the process of my questions and solved all of my doubts.
Hi TAMAYO GOLD LLC, Thank you for sharing your experience! We're delighted to hear that Deep was patient and helpful in guiding you through the process and addressing all your questions. Providing supportive and thorough assistance is a priority for us. We're here whenever you need further help!
Aug. 19, 2024
I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now
Hi Caldera.CAKING, Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority. We appreciate your feedback and are here whenever you need us!
Aug. 19, 2024
Hi Swoon Living, Thank you for the 5-star rating! We're thrilled to receive your positive feedback. Thanks for choosing us!
Aug. 18, 2024
Deep was so helpful with getting me exactly what I needed for my product option. The process was seamless. I'd recommend this app to others.
Hi Talia Addie, Thank you for your review! We're delighted to hear that our team member Deep was able to assist you effectively. We appreciate your recommendation and are glad to have met your needs. Thanks for your support!
Aug. 16, 2024
Hi Daans Magazijn, Thank you for the 5-star rating! We're thrilled to receive your positive feedback and appreciate your support. Thanks for choosing our app!
Aug. 15, 2024
Aman was amazing! Super helpful.
Hi MyBeautifulBuddha, Thank you for your review! We're glad to hear that our team member Aman provided you with excellent support. Providing great customer service is key for us, and we're happy we could assist effectively. Thanks for your support!
Aug. 14, 2024
great app. Full function for one product. Perfect for testing purposes
Hi Heldenzimmer, Thanks for your feedback! We're happy to hear that our app meets your needs, especially for testing purposes. We appreciate your support!
Aug. 13, 2024
Great customer service! Quick and efficient. :-)
Hi Coastal Chaos LLC, Thank you for your feedback! We're glad that our customer service team was able to assist you quickly and efficiently. Providing great customer service is key for us, and we strive to offer the best support to all our customers. Thanks for your support!
Aug. 9, 2024
Customer service is great
Hi Tailor Made Rooms Home Decor, Thank you for your feedback! We're glad to hear that you find our customer service great. Providing excellent support is our priority, and we appreciate your recognition. Thanks for choosing our app!
Aug. 8, 2024
quick and helpful!
Hi Shaka Tackle Co., Thank you for your feedback! We're delighted to hear that you found our support fast and knowledgeable. We're always here to help and ensure you have the best experience possible. Thanks for choosing us!
Aug. 5, 2024
A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs. Customer support is very helpful and responsive. All in all one of my better app purchases.
Hi Servewell, Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is continuously working to improve and expand the app's features, so stay tuned for more options. We're here to support you whenever you need it, and we're pleased to have met your expectations.
Aug. 1, 2024
The team at Product Customizer has been a game changer for our personalized business! If we have any issues they are on it and make it right asap! So happy with this app!
Hi Joy Creative Shop, Thank you for your feedback! We're thrilled to hear our app has made a positive impact on your personalized business. Our team is dedicated to quickly addressing any issues and ensuring everything runs smoothly. Your satisfaction means a lot to us!
July 31, 2024
Very good app with excellent customer service when there are any issues to resolve.
Hi Madame Fancy Pants, Thank you for your review! We're pleased to hear that you're enjoying the app and that our customer service team could assist you with resolving any issues. Your satisfaction is important to us!
Aug. 31, 2024
Simply needs to be banned from the store. its buggy. service is one of the worst I've come across.
Hi Deadman's Beard Co. Team, Thank you so much for sharing your feedback. I’m really sorry to hear about the trouble you’ve experienced with our app and the impact it’s had on your orders. We understand how frustrating this must be. We had a rare issue on July 29th that caused some disruptions, but our team jumped on it right away, and everything has been running smoothly since then. We’ve also added new measures to prevent this kind of problem from happening again. Your patience and understanding mean a lot to us. We know how crucial it is for your store to run smoothly, and we’re truly here for you. Warmest regards, Cristal Tech Support Manager
July 29, 2024
When this app goes wrong... which it can do, they are extremely slow to fix the issue with your store and are not bothered about you losing sales and money. Can take them long times to fix problems and support staff can just ghost you. Would not recommend... lost thousands when they refused to make simple fixes over night. If anything goes wrong out of hours be aware that they cannot fix and you will have a broken website all night and make no sales.
Hello friends from Flawless Moissanite, Thank you for sharing this feedback. Sadly, we did experience a very rare breaking issue with our app earlier this week (7/29). In many years of serving merchants, we've never experienced an issue to this extent... So we do not expect it to ever happen again. Our developers did fix the issue in short order and the app has been functioning 100% since then. However I know that this can impact a store's ability to sell, and every moment counts. Thanks SO much for your understanding and communication here. We have implemented a new system of checks and balances in our servers to make sure this never happens again. -Cristal - Tech Support Manager
July 24, 2024
They are so helpful and set everything up for me, brilliant and fast service. I would highly recommend
Hi Psychic Sisters, Thank you for your review! We're delighted to hear that our team provided brilliant and fast service in setting everything up for you. Providing excellent customer support is our priority, and we appreciate your recommendation!
July 22, 2024
I downloaded app and instantly had questions. I hopped on chat and Deep got me on a Zoom call and helped answer all of my questions!
Hi 478 Custom Design, Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you promptly and thoroughly via Zoom. Providing swift and detailed support is very important to us. We appreciate your trust in our app!
July 21, 2024
Parfait, l’application est top, et l’équipe m’a super bien aidée! Je recommande
Bonjour Talaia Bijoux, Merci pour votre retour ! Nous sommes ravis d'entendre que vous trouvez l'application top et que notre équipe a pu vous aider efficacement. Nous apprécions votre recommandation et votre confiance en notre application. Nous restons à votre disposition pour toute aide supplémentaire !