Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,757
chart
#489
All reviews
Rating Breakdown
Review RSS Feed
May 2, 2024
Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly. also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=
Hi LOOT BOX, Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!
May 1, 2024
I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently. First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset. Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself. What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities. Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.
Store
My Store
Using app
15 days
Hi My Store, Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!
May 1, 2024
Amazing app! Really enhanced my customer experience!
Hi Abstract Orlando, Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!
April 30, 2024
Hi CV Fabrication (CVF), Thank you for your review! We're thrilled that you're satisfied with our app. Providing excellent support and functionality is very important to us.
April 30, 2024
Aman was wonderful - worked with our UK team to solve our US issue - all good!
Hi STUDIO BURKE DC, Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!
April 30, 2024
Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.
Using app
About 1 month
Total reviews
1
Average rating
5.0
Hi IEC Professional Engraving / Inner-Earth Creations, Thank you for your review! We're thrilled to hear that our team member Aman was able to assist you swiftly and clear up any confusion. Providing responsive and helpful customer support is incredibly important to us, and we're glad this commitment was evident in your interaction. Thanks again for sharing your feedback!
April 30, 2024
I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend this app if you’re needing a streamlined way for customers to add custom product information.
Hi Images of Ink, Thank you for sticking with us over the years. We're sorry for the recent hiccup, but glad to hear our support team got you back up and running quickly. Ensuring our customers' satisfaction is our top priority, and your high recommendation means a lot to us. Thanks for sharing your feedback!
April 30, 2024
Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.
Hi Be Chocolat by Michel Clement, Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!
April 30, 2024
nice service ...really helpful
Hi LUMINA WARDROBE, Thank you for your review! We're glad to hear that you found our service nice and helpful. Providing excellent support is very important to us, and your feedback is truly valued. Thanks for sharing!
April 29, 2024
I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!
Hi Sweet Missions, Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!
April 28, 2024
This app have been great so far. Im super excited to be able to customize even more of our products The online support was amazing as well
Hi Lemmon's Lidz, Thank you for your review! We're thrilled to hear that the app has been great for you so far. t's wonderful to know that you found our online support amazing as well. We strive to provide the best experience for our users, and your feedback is invaluable. Thanks again for sharing!
April 28, 2024
The product options and customization process in itself is pretty simple. Had a small hiccup during the process and was resolved by Mr. Deepanjoy from customer support in no time. Highly Recommend.
Hi The Balloonery, Thank you for your review! We're glad to hear that you found the product options and customization process straightforward and simple. We apologize for the hiccup, but are pleased to know that our team member Deepanjoy resolved it swiftly. Thanks again for sharing your feedback!
April 26, 2024
They are very kind and fast. Thank you !!!
Hi Edible Prints On Cake (EPoC), Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!
April 26, 2024
This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.
Hi I'm a Hero, Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!
April 25, 2024
Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.
Hi Simply Adorable Gifts & Boutique, Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!
April 25, 2024
Esperienza positiva sopratutto per me che sono alle prime armi. L'App è perfetta per il mio tipo di business focalizzato sui prodotti personalizzati. Facile da usare e subito intuitiva. Sempre molto disponibili per correggere errori e aiuti in modo rapido. Ottimo servizio assistenza
Ciao A.Bi.Ci. Lab, Grazie per la tua recensione positiva! Siamo felici che l'app sia perfetta per il tuo business di prodotti personalizzati e che tu l'abbia trovata facile da usare. Siamo sempre qui per aiutarti rapidamente e correggere eventuali errori. Grazie per apprezzare il nostro servizio di assistenza!
April 24, 2024
This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.
Hi Southern Prep Boutique, Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!
April 24, 2024
Just starting out, but so far so good. Very helpful with set up and support.
Hi Chester & Co., Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!
April 24, 2024
works well, great support team!
Hi SledFans, Thank you for your kind words! We're thrilled to hear that the app is serving you well and that our support team was able to assist you effectively. Thanks for sharing!
April 24, 2024
Very quick to respond and have been able to fix any issues that i have had
Hi LEBBI Threads & Boutique LLC, Thank you for your feedback! We're pleased to hear that our response time has met your expectations and that we've been able to resolve any issues you've encountered. Your satisfaction is important to us. Thanks for sharing!