Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,757
chart
#489
All reviews
Rating Breakdown
Review RSS Feed
April 24, 2024
Service client très réactif et à l'écoute
Bonjour Infiny Bulles, Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!
April 23, 2024
great customer service if you require technical help
Hi ByQunya, Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service team when you needed technical assistance. Providing excellent support is vital to us. Thanks again for sharing!
April 23, 2024
It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!
Hi Starseed Bakery, Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!
April 22, 2024
Very helpful very professional
Hi Customlightboxes, Thanks for sharing your feedback! We're thrilled to hear that you found our support helpful and professional. Ensuring our customers' satisfaction is our top priority. Thank you once again!
April 22, 2024
Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck
Hi Bespoke Art Framing, Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!
April 22, 2024
Amazing customer service, had a problem and it was sorted within 30 minutes!
Hi YellowBlossomDesignsLtd, Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!
April 22, 2024
Amazing customer servers. Shevaughn help me out a lot! Thanks again
Hi STEFRIX, Thank you for your feedback! We're so glad to hear that Shevaughn was able to help you out.Your satisfaction is our priority, and we're here whenever you need us. Thanks for sharing!
April 22, 2024
I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!
Hi Bearing Record, Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!
April 22, 2024
We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need. We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!
Hi Custom Cardboard Cutouts, We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!
April 22, 2024
Bonne app mais support qu'en anglais... Réagis plutôt rapidement aux problèmes Je recommande malgré tout car c'est très intuitif et cela fonctionne bien
Bonjour Billots Chabret, Merci de partager votre expérience! Nous sommes heureux que notre application soit facile à utiliser et nous sommes également ravis de voir que vous êtes satisfait du temps de réponse de notre service client. Malheureusement, nous n'avons actuellement aucun francophone dans notre équipe de service client, mais nous sommes heureux que vos besoins soient jusqu'à présent satisfaits. Merci encore!
April 19, 2024
Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend
Hi strictlygeneric, Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!
April 19, 2024
Great customer service! Shevaughn was very helpful and efficient.
Hi In Essence Designs, Thanks for your feedback! Customer service is one of our core values and we're glad our team member Shevaughn assisted you with with your needs. Thanks again!
April 19, 2024
After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!
Hi Lavella Handcrafted Candles, We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!
April 19, 2024
I would recommend the app, because of the very efficient people on board that are hands on with helping me with every query and offering instant solutions
Hi THE LINEN COMPANY PK, Thank for your feedback! We're thrilled you had a great experience with our team and the app. Thanks again for sharing!
April 18, 2024
So far it is great:) The support team is very supportive with the questions I had for the app.
Hi AEGI KOYA, Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!
April 18, 2024
très bon service client, hyper réactif, mon bug a été très vite réglé par le conseiller
Store
Ma boutique
Using app
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Bonjour Ma boutique, Merci pour l'avis 5 étoiles ! Nous sommes très heureux d'apprendre que vous avez reçu un excellent soutien de la part de notre équipe. N'hésitez jamais à nous contacter pour tout besoin futur !
April 17, 2024
I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.
Hi Doglicious Bakery Bites, Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!
April 17, 2024
Helpful and quick
Hi Gallop Guru, Thanks for the 5 star review! Please always feel free to reach out for any assistance!
April 17, 2024
All of a sudden it stopped working for us.
Hi Bunty Pet Products, Thank you for your feedback. We're sorry to hear that the app stopped working for you. Our support team has reached out to assist, but we haven't heard back to confirm if the issue was resolved. Please let us know if you still need help so we can ensure everything is working properly for you. Thank you for your patience and understanding.
April 17, 2024
Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.
Hi Cakers Warehouse, Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!