PC ‑ Custom Product Options
All reviews
great app. Full function for one product. Perfect for testing purposes
Hi Heldenzimmer, Thanks for your feedback! We're happy to hear that our app meets your needs, especially for testing purposes. We appreciate your support!
Great customer service! Quick and efficient. :-)
Hi Coastal Chaos LLC, Thank you for your feedback! We're glad that our customer service team was able to assist you quickly and efficiently. Providing great customer service is key for us, and we strive to offer the best support to all our customers. Thanks for your support!
Customer service is great
Hi Tailor Made Rooms Home Decor, Thank you for your feedback! We're glad to hear that you find our customer service great. Providing excellent support is our priority, and we appreciate your recognition. Thanks for choosing our app!
quick and helpful!
Hi Shaka Tackle Co., Thank you for your feedback! We're delighted to hear that you found our support fast and knowledgeable. We're always here to help and ensure you have the best experience possible. Thanks for choosing us!
A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs. Customer support is very helpful and responsive. All in all one of my better app purchases.
Hi Servewell, Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is continuously working to improve and expand the app's features, so stay tuned for more options. We're here to support you whenever you need it, and we're pleased to have met your expectations.
The team at Product Customizer has been a game changer for our personalized business! If we have any issues they are on it and make it right asap! So happy with this app!
Hi Joy Creative Shop, Thank you for your feedback! We're thrilled to hear our app has made a positive impact on your personalized business. Our team is dedicated to quickly addressing any issues and ensuring everything runs smoothly. Your satisfaction means a lot to us!
Very good app with excellent customer service when there are any issues to resolve.
Hi Madame Fancy Pants, Thank you for your review! We're pleased to hear that you're enjoying the app and that our customer service team could assist you with resolving any issues. Your satisfaction is important to us!
Simply needs to be banned from the store. its buggy. service is one of the worst I've come across.
Hi Deadman's Beard Co. Team, Thank you so much for sharing your feedback. I’m really sorry to hear about the trouble you’ve experienced with our app and the impact it’s had on your orders. We understand how frustrating this must be. We had a rare issue on July 29th that caused some disruptions, but our team jumped on it right away, and everything has been running smoothly since then. We’ve also added new measures to prevent this kind of problem from happening again. Your patience and understanding mean a lot to us. We know how crucial it is for your store to run smoothly, and we’re truly here for you. Warmest regards, Cristal Tech Support Manager
When this app goes wrong... which it can do, they are extremely slow to fix the issue with your store and are not bothered about you losing sales and money. Can take them long times to fix problems and support staff can just ghost you. Would not recommend... lost thousands when they refused to make simple fixes over night. If anything goes wrong out of hours be aware that they cannot fix and you will have a broken website all night and make no sales.
Hello friends from Flawless Moissanite, Thank you for sharing this feedback. Sadly, we did experience a very rare breaking issue with our app earlier this week (7/29). In many years of serving merchants, we've never experienced an issue to this extent... So we do not expect it to ever happen again. Our developers did fix the issue in short order and the app has been functioning 100% since then. However I know that this can impact a store's ability to sell, and every moment counts. Thanks SO much for your understanding and communication here. We have implemented a new system of checks and balances in our servers to make sure this never happens again. -Cristal - Tech Support Manager
They are so helpful and set everything up for me, brilliant and fast service. I would highly recommend
Hi Psychic Sisters, Thank you for your review! We're delighted to hear that our team provided brilliant and fast service in setting everything up for you. Providing excellent customer support is our priority, and we appreciate your recommendation!
I downloaded app and instantly had questions. I hopped on chat and Deep got me on a Zoom call and helped answer all of my questions!
Hi 478 Custom Design, Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you promptly and thoroughly via Zoom. Providing swift and detailed support is very important to us. We appreciate your trust in our app!
Parfait, l’application est top, et l’équipe m’a super bien aidée! Je recommande
Bonjour Talaia Bijoux, Merci pour votre retour ! Nous sommes ravis d'entendre que vous trouvez l'application top et que notre équipe a pu vous aider efficacement. Nous apprécions votre recommandation et votre confiance en notre application. Nous restons à votre disposition pour toute aide supplémentaire !
Great app for adding variants. Getting started documentation is good. Had a little trouble setting something up but support was fast and responsive.
Hi New Moon Vegan, Thank you for your review! We're glad to hear our app has been useful for adding variants. Our documentation aims to make the setup process smooth, and we're pleased that our support team could assist you quickly and effectively. Thanks for your support!
This app is perfect! I needed to add a text box for products with text customizations. I added in the text box but it was not popping up in my product pages, so I reached out to customer service. Shevaughn from the Product Customizer app responded quickly and helped me get everything up in running smoothly! Highly recommend this app and their customer service is phenomenal!
Hi Sweatfully, Thank you for your review! We're delighted to hear that our app meets your needs. It's great to know our team member Shevaughn responded quickly and got everything running smoothly for you. Providing phenomenal customer service is very important to us. Thank you for recommending our app!
Application très pratique pour la personnalisation ! Le support est aussi très réactif, merci beaucoup !
Bonjour Nouvel amour, Merci pour votre avis ! Nous sommes ravis de savoir que vous trouvez notre application pratique pour la personnalisation et que notre support a été réactif. La satisfaction de nos clients est très importante pour nous. Merci beaucoup pour votre soutien!
Using the free version has provided me with valuable options to enhance my store, the team behind the app are very responsive and helped to set up the options aswell as iron out a cart page error I was having.
Hi britrockheaven, Thank you for your review! We're glad to hear our app provided you with valuable options to enhance your store. Our team is committed to being responsive and helpful, and we're happy we could assist with setting up the options and resolving the cart page error. Thanks for your support!
Lifesaver Thank you for efficient assistance.
Hi AtThePlot, Thank you for your feedback! We're thrilled to hear that our assistance was efficient and helpful. We're here to support you whenever you need it. Thank you for trusting us!
Fast response time!
Hi Sabi Boutique, Thank you for your review! We're glad to hear that you appreciate our fast response time. Providing timely support is very important to us. Thank you for trusting us!
Hi SB-Coaching, Thank you for the 5-star review! Your support means a lot to us. Thank you for choosing us!
This app offers some great features! Customers want a seamless and fast process when ordering their products, and the Product Options & Customizer App certainly does a great job!
Hi SMART BARK, Thank you for your feedback! We're thrilled to hear that you find the features of our app great. Ensuring a seamless and fast ordering process for customers is one of our top priorities, and we're glad our app meets your expectations. Thank you for choosing us!
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