PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#504
All reviews
Review RSS Feed
June 21, 2024
Very helpful and efficient! Cant wait to use my new found knowledge. Easy to schedule and attend the meeting.
Hi WhitePansy, Thank you for your review! We're glad to hear you found our service very helpful and efficient. We're excited to see how you use your new knowledge moving forward. Thank you for being a valued user!
June 20, 2024
Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.
Hi Fox Whistle, Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users. We appreciate your support!
June 19, 2024
It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.
Hi Chocolate Hangover, Thank you for your feedback! We're glad to hear the app has been stable for your needs. It's also great to know that our support team has been able to assist you promptly and courteously whenever needed. Providing high-quality customer service is important to us. We appreciate your continued trust in us!
June 19, 2024
Helped with everything i was in a need of and even coded stuff I needed fixed :)
Hi Dragonfly Ink, Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes. Thanks for being a valued user!
June 18, 2024
very helpful
Hi 2BOTS Awards Signs Apparel, Thank you for your feedback! We're glad to hear that you found the app very helpful. We appreciate your support!
June 18, 2024
I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!
Hi CJ'z Creationz, Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app. Thanks for being sharing!
June 17, 2024
Product Customizer is definitely a great option to consider, if you are seeking an app that will allow you to customize your products, I recommend Product Customizer. A demo session enabled me to navigate my way around the app quite easily. The customer service is fantastic, I couldn't ask for better.
Hi Doux Tees, Thank you for your feedback! We're pleased that you found our demo session helpful and our app effective for product customization. It's wonderful to hear that our customer service stood out to you. We appreciate your recommendation!
June 14, 2024
Really happy with the app and the tech team is extremely helpful (and quick) with changes.
Hi The Lanam Shop, Thank you for your feedback! We're glad to hear that you’re happy with the app and that our tech team has been extremely helpful and quick with changes. We appreciate your continued support!
June 11, 2024
I'm currently using Premium Customizer for $29.90/month. They do have WhatsApp support. However, the app only functions correctly if the theme is set to direct customers to the cart page when they add products to their cart. I offer an option where customers can choose to either view the cart or continue shopping after adding an item. I’ve spent over 10 hours creating these options and products, but when I check the cart, it incorrectly shows a total of $1,878,800.00 and support hasn't been able to fix this issue. The only solution is to configure is to have the cart button to redirect to the cart page immediately after a customer adds a product, which will decrease the sale conversion, I just wanted to have +100 variant option for few of my products but I'm gonna have to use a different app. Don't waste your time if you don't want this option. Although they helped me on support very well through Whatsapp.
Hi Chalet Et Ceci, Thank you for your detailed feedback. We're sorry to hear about the issues you've encountered with the cart functionality and the frustration it has caused. While we're glad our support team was helpful via WhatsApp, we understand that the solution provided is not ideal for your business. Your input is valuable, and we will continue to work on improving our app to better serve merchants who use our customization charge pricing and AJAX carts together. Thank you so much for sharing this helpful feedback with us!
June 10, 2024
The customer service was very professional and solved my problem quickly.
Hi Mind Into Craft, Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us. Thanks for being a valued user!
June 7, 2024
Hi Ballet Rosa, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!
June 6, 2024
very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good
Hi Kaidara Gioielli, Thank you for your review! We're pleased to hear that you find the app very good and that our assistance staff has been helpful. Providing effective support is important to us. Thanks for sharing!
June 4, 2024
The customer service was really a good experience. Thank you Shevaughn.
Hi Dun-ni London, Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.
June 4, 2024
Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!
Hi Club Shop Cuchulainn, Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values. Thanks for being a valued user!
May 31, 2024
App works perfectly and customer service was able to solve immediately a quick issue. Recommended!
Hi Herewego, Thank you for your review! We're pleased to hear that the app works perfectly and that our support team was able to solve your issue immediately. Your recommendation means a lot to us. Thanks for being a valued user!
May 31, 2024
Super Funktionen und sehr schneller und hilfreicher Kundenservice!
Hallo Famus-Football, Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung. Danke, dass Sie ein geschätzter Nutzer sind!
May 30, 2024
Very helpful support
Hi Homeify, Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.
May 24, 2024
Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Hi Finally Italian by Chef Gianni Ceschia, Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!
May 24, 2024
Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options. The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.
Hi HavenTech Intercoms, Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference. Thanks for being a valued user!
May 24, 2024
Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!
Hi Forever Bloom DE, Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!