All reviews

Rating Breakdown

  • 5
    88% (1,578 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2024

This app have been great so far. Im super excited to be able to customize even more of our products The online support was amazing as well

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lemmon's Lidz, Thank you for your review! We're thrilled to hear that the app has been great for you so far. t's wonderful to know that you found our online support amazing as well. We strive to provide the best experience for our users, and your feedback is invaluable. Thanks again for sharing!

5 / 5 Share

April 28, 2024

The product options and customization process in itself is pretty simple. Had a small hiccup during the process and was resolved by Mr. Deepanjoy from customer support in no time. Highly Recommend.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Balloonery, Thank you for your review! We're glad to hear that you found the product options and customization process straightforward and simple. We apologize for the hiccup, but are pleased to know that our team member Deepanjoy resolved it swiftly. Thanks again for sharing your feedback!

5 / 5 Share

April 26, 2024

They are very kind and fast. Thank you !!!

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Edible Prints On Cake (EPoC), Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!

5 / 5 Share

April 26, 2024

This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi I'm a Hero, Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!

5 / 5 Share

April 25, 2024

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Simply Adorable Gifts & Boutique, Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

5 / 5 Share

Oct. 7, 2024

Esperienza positiva sopratutto per me che sono alle prime armi. L'App è perfetta per il mio tipo di business focalizzato sui prodotti personalizzati. Facile da usare e subito intuitiva. Sempre molto disponibili per correggere errori e aiuti in modo rapido. Ottimo servizio assistenza Ho ppana effettuato l'upgrade dopo un. primo utilizzo perchè funziona molto bene

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Ciao A.Bi.Ci. Lab, Grazie per la tua recensione positiva! Siamo felici che l'app sia perfetta per il tuo business di prodotti personalizzati e che tu l'abbia trovata facile da usare. Siamo sempre qui per aiutarti rapidamente e correggere eventuali errori. Grazie per apprezzare il nostro servizio di assistenza!

5 / 5 Share

April 24, 2024

This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern Prep Boutique, Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!

5 / 5 Share

April 24, 2024

Just starting out, but so far so good. Very helpful with set up and support.

Using app

10 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Chester & Co., Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!

5 / 5 Share

April 24, 2024

works well, great support team!

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi SledFans, Thank you for your kind words! We're thrilled to hear that the app is serving you well and that our support team was able to assist you effectively. Thanks for sharing!

5 / 5 Share

April 24, 2024

Very quick to respond and have been able to fix any issues that i have had

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi LEBBI Threads & Boutique LLC, Thank you for your feedback! We're pleased to hear that our response time has met your expectations and that we've been able to resolve any issues you've encountered. Your satisfaction is important to us. Thanks for sharing!

5 / 5 Share

April 24, 2024

Service client très réactif et à l'écoute

Using app

About 2 hours

Total reviews

6

Average rating

4.8

Developer Reply

Bonjour Infiny Bulles, Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!

5 / 5 Share

April 23, 2024

great customer service if you require technical help

Store

ByQunya

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi ByQunya, Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service team when you needed technical assistance. Providing excellent support is vital to us. Thanks again for sharing!

5 / 5 Share

April 23, 2024

It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Starseed Bakery, Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!

5 / 5 Share

April 22, 2024

Very helpful very professional

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Customlightboxes, Thanks for sharing your feedback! We're thrilled to hear that you found our support helpful and professional. Ensuring our customers' satisfaction is our top priority. Thank you once again!

5 / 5 Share

April 22, 2024

Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bespoke Art Framing, Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!

5 / 5 Share

April 22, 2024

Amazing customer service, had a problem and it was sorted within 30 minutes!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi YellowBlossomDesignsLtd, Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!

5 / 5 Share

April 22, 2024

Amazing customer servers. Shevaughn help me out a lot! Thanks again

Store

STEFRIX

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi STEFRIX, Thank you for your feedback! We're so glad to hear that Shevaughn was able to help you out.Your satisfaction is our priority, and we're here whenever you need us. Thanks for sharing!

5 / 5 Share

April 22, 2024

I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bearing Record, Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!

5 / 5 Share

April 22, 2024

We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need. We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Custom Cardboard Cutouts, We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!

4 / 5 Share

April 22, 2024

Bonne app mais support qu'en anglais... Réagis plutôt rapidement aux problèmes Je recommande malgré tout car c'est très intuitif et cela fonctionne bien

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Bonjour Billots Chabret, Merci de partager votre expérience! Nous sommes heureux que notre application soit facile à utiliser et nous sommes également ravis de voir que vous êtes satisfait du temps de réponse de notre service client. Malheureusement, nous n'avons actuellement aucun francophone dans notre équipe de service client, mais nous sommes heureux que vos besoins soient jusqu'à présent satisfaits. Merci encore!