PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,784
chart
#442
All reviews
Rating Breakdown
Review RSS Feed
April 19, 2024
Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend
Hi strictlygeneric, Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!
April 19, 2024
Great customer service! Shevaughn was very helpful and efficient.
Hi In Essence Designs, Thanks for your feedback! Customer service is one of our core values and we're glad our team member Shevaughn assisted you with with your needs. Thanks again!
April 19, 2024
After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!
Hi Lavella Handcrafted Candles, We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!
April 19, 2024
I would recommend the app, because of the very efficient people on board that are hands on with helping me with every query and offering instant solutions
Hi THE LINEN COMPANY PK, Thank for your feedback! We're thrilled you had a great experience with our team and the app. Thanks again for sharing!
April 18, 2024
So far it is great:) The support team is very supportive with the questions I had for the app.
Hi AEGI KOYA, Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!
Sept. 13, 2024
Customer support chat is great, Aman helped me so much to have my customizations up and running! 9/12/24 The page app disappeared in my shopify store, although the app is installed (I´m on the Premium plan). I can´t reach any client support via email. All of my customized products have their prices changed so now they cost thousands of euro. Please I need help asap 9/13/24 Shevaughn helpd me out finding out the source of the issue, everything is running smoothly. Thanks so much.
Hi STRENDING, Thank you for taking the time to leave us this review! We're thrilled that you had a great experience with our team, and it is very kind of you to specifically recognize Aman. He will be thrilled to read this. Thanks again!
April 18, 2024
très bon service client, hyper réactif, mon bug a été très vite réglé par le conseiller
Store
Ma boutique
Using app
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Bonjour Ma boutique, Merci pour l'avis 5 étoiles ! Nous sommes très heureux d'apprendre que vous avez reçu un excellent soutien de la part de notre équipe. N'hésitez jamais à nous contacter pour tout besoin futur !
April 17, 2024
I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.
Hi Doglicious Bakery Bites, Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!
April 17, 2024
Helpful and quick
Hi Gallop Guru, Thanks for the 5 star review! Please always feel free to reach out for any assistance!
April 17, 2024
All of a sudden it stopped working for us.
Hi Bunty Pet Products, Thank you for your feedback. We're sorry to hear that the app stopped working for you. Our support team has reached out to assist, but we haven't heard back to confirm if the issue was resolved. Please let us know if you still need help so we can ensure everything is working properly for you. Thank you for your patience and understanding.
April 17, 2024
Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.
Hi Cakers Warehouse, Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!
April 16, 2024
I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.
Hi JazzBeautyBar, Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. Cheers and happy selling!
April 16, 2024
Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!
Hi Southern Glow Designs by Jennifer Marie, Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!
April 16, 2024
We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.
Hi ThatLittleCakeShop, Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!
April 16, 2024
Exactly the customisation I needed for my website . Contact centre was also very helpful and understood the brief.
Hi Abrahamallen, Thanks for the kind words! We're thrilled that you having a great experience with our app and the support team behind it. Cheers and happy selling!
April 16, 2024
all perfect Aman best support manager
Hi Bsign, Thanks for the 5 star review and for recognizing Aman. He will be thrilled to read this! We are always here to assist!
April 16, 2024
Had a problem and very quickly got help from Aman and the problem is fixed!
Hi Stag Design, Thanks for the 5 star review, and thank you for recognizing Aman! He's a great team member and will be thrilled to read this feedback. Thanks again!
April 15, 2024
Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.
Hi FYEAH Printing, Thanks for the positive feedback! We're very happy to hear that the app was easy for you to use and you received speedy support from our customer service team. Cheers and happy selling!
April 15, 2024
Deepanjoy was awesome and helped me with navigation through the app
Hi Elltee, Thanks for recognizing Deepanjoy! He's an excellent team member and is highly dedicated to assisting our merchants. Please always feel free to reach out to us!
April 15, 2024
Downloaded today, and had my first product option displaying on my website within minutes. Super user friendly. I needed assistance from the team and they answered within a minute and are super friendly and fixed the issue. 10/10 recommend.
Hi Jagger and Friends, Thanks for the 5 star review! We're thrilled that you would recommend our app to other merchants. Thank you for also recognizing the quality of our customer support team, we are always striving to go above and beyond for our merchants. Thanks again!