All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!

Store

Armonia

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Armonia, Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!

5 / 5 Share

April 4, 2024

Aman es muy amable, he resuelto mis dudas gracias a el. Excelente aplicación.

Store

Mairal

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hola Mairal, Gracias por reconocer a Aman. Es un excelente miembro de nuestro equipo y siempre va más allá por nuestros comerciantes. ¡Saludos y feliz venta!

5 / 5 Share

April 4, 2024

customer support is very fast and helps with any and all issues in a timely manner.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mathewson Standard, Thank you for recognizing our customer support team. We take great pride in providing the best service possible for our merchants. Thanks again, and always feel free to reach out to us!

5 / 5 Share

April 4, 2024

Very knowledgeable, great customer service and you was very clear and great voice tone

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi NewBlingers, Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!

5 / 5 Share

April 4, 2024

Parfait

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Salut Giu Bijoux Paris, Merci de nous avoir laissé cet avis! Nous sommes toujours là pour vous aider!

5 / 5 Share

April 3, 2024

Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi BearCoastMobile, Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!

5 / 5 Share

April 3, 2024

Excellent customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Belle Via, Thank you for the kind words! We're so thrilled to hear that you had a great experience with our team. We're always here to assist!

5 / 5 Share

April 3, 2024

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

Using app

About 2 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi RLS Creations, Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

5 / 5 Share

April 3, 2024

Aman helpme a lot, he is a big professional.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi H Sport Wear, Thanks for recognizing Aman's work! He is an excellent team member and will be thrilled to read this review. Happy selling!

5 / 5 Share

April 3, 2024

Great help and support!

Store

Dogzoo

Using app

2 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi Dogzoo, Thanks for the kind words! Cheers and happy selling!

5 / 5 Share

April 3, 2024

Very good app and very good support i really recommend it

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arena Cases, Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!

5 / 5 Share

April 2, 2024

Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!

Store

Xiggle

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Xiggle, Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!

5 / 5 Share

March 29, 2024

The app is very easy to use and customer service is quick to respond and available when needed.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi NET Creative Designs, Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!

5 / 5 Share

March 29, 2024

I've had a great experience with this app & their wonderful customer service!! Highly recommend 10/10!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jassy Creations & Co. Thank you so much for this wonderful feedback! It's great to hear that you had a 10/10 experience with our app and the support team behind it. We're absolutely thrilled to read this review. Cheers and happy selling!

5 / 5 Share

March 29, 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Named Jewellery, Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 29, 2024

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Your Car Reg, Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

5 / 5 Share

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Keepsake by Ryo, Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

5 / 5 Share

March 28, 2024

We have been using this app for many years, and had been essential for our type of products. The app is easy to use, has all the functions we need and is very customisable to suit your product requirements. We have only ever had one issue, there was an immediate answer and they were onto it with a quick fix. I would recommend this app to anyone who needs to add customised features to their products.

Using app

Over 6 years

Total reviews

3

Average rating

3.3

5 / 5 Share

March 28, 2024

Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed. the app does the job :)

Using app

4 months

Total reviews

1

Average rating

5.0