PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#504
All reviews
Review RSS Feed
May 8, 2024
I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that. I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.
Hi Teatowels.ca, Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist you quickly. It's great to hear our app stands out in meeting your needs. Thanks again!
May 8, 2024
I have been using this app for years now (paid plan) and highly recommend if you need detailed or conditional forms with add-on pricing. The customer support team has also always been easily accessible, friendly and fast! Thank you for great service.
Hi Sessa Vee, Thanks for sharing your feedback! We’re glad to hear that our app meet your needs. Knowing that you've found our customer support team accessible, friendly, and fast reaffirms our commitment to excellent service. Thanks again!
May 7, 2024
Hi Foxcreek Baskets, Thank you for your review! We're delighted to see our app is fulfilling your needs.
May 6, 2024
Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!
Hi Union Raza, Thank you for sharing your experience! We're thrilled to hear that our app has met your needs. Providing excellent customer service is one of our core values, and we're delighted that our team was able to offer quick and friendly assistance. Your feedback means a lot to us!
May 6, 2024
We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.
Hi FamilyBox.Store, Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!
May 5, 2024
Great help, super fast response even on a Sunday :) Deepanjoy was very helpful.
Hi Mini Zali, Thanks for your feedback! We're thrilled to hear about your positive experience with our support team, especially with Deepanjoy's assistance. It's great to know that our response was prompt, even on a Sunday. Providing excellent customer service is a top priority for us, and we're here to ensure your satisfaction. Thanks again for sharing!
May 3, 2024
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!
Hi Denny's, Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!
May 2, 2024
fast and responsive customer service!
Hi Sweetwater Labs, We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!
May 2, 2024
Excellent online support. Tech Support was friendly, knowledgeable and resolved my questions very quickly.
Hi Kolbe Coffee, Thank you for your kind words! We're delighted to hear that you had such a positive experience with our online support team. Providing friendly and efficient assistance is a top priority for us, and we're glad that we could resolve your questions promptly. Thanks again for sharing!
May 2, 2024
Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly. also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=
Hi LOOT BOX, Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!
May 1, 2024
Amazing app! Really enhanced my customer experience!
Hi Abstract Orlando, Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!
April 30, 2024
Hi CV Fabrication (CVF), Thank you for your review! We're thrilled that you're satisfied with our app. Providing excellent support and functionality is very important to us.
April 30, 2024
Aman was wonderful - worked with our UK team to solve our US issue - all good!
Hi STUDIO BURKE DC, Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!
April 30, 2024
I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend this app if you’re needing a streamlined way for customers to add custom product information.
Hi Images of Ink, Thank you for sticking with us over the years. We're sorry for the recent hiccup, but glad to hear our support team got you back up and running quickly. Ensuring our customers' satisfaction is our top priority, and your high recommendation means a lot to us. Thanks for sharing your feedback!
April 29, 2024
I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!
Hi Sweet Missions, Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!
April 28, 2024
This app have been great so far. Im super excited to be able to customize even more of our products The online support was amazing as well
Hi Lemmon's Lidz, Thank you for your review! We're thrilled to hear that the app has been great for you so far. t's wonderful to know that you found our online support amazing as well. We strive to provide the best experience for our users, and your feedback is invaluable. Thanks again for sharing!
April 26, 2024
They are very kind and fast. Thank you !!!
Hi Edible Prints On Cake (EPoC), Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!
April 26, 2024
This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.
Hi I'm a Hero, Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!
April 25, 2024
Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.
Hi Simply Adorable Gifts & Boutique, Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!
Oct. 7, 2024
Esperienza positiva sopratutto per me che sono alle prime armi. L'App è perfetta per il mio tipo di business focalizzato sui prodotti personalizzati. Facile da usare e subito intuitiva. Sempre molto disponibili per correggere errori e aiuti in modo rapido. Ottimo servizio assistenza Ho ppana effettuato l'upgrade dopo un. primo utilizzo perchè funziona molto bene
Ciao A.Bi.Ci. Lab, Grazie per la tua recensione positiva! Siamo felici che l'app sia perfetta per il tuo business di prodotti personalizzati e che tu l'abbia trovata facile da usare. Siamo sempre qui per aiutarti rapidamente e correggere eventuali errori. Grazie per apprezzare il nostro servizio di assistenza!