Tmarc Tee review for Product Options & Customizer

1 / 5

Jan. 29, 2023

The slowest app I've ever used. Just add a filter for bulk editing then It took you a thousand years to wait. https://ibb.co/Bjdp19b

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello to our friends at Tmarc Tee Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I am sorry to hear that the app did not work perfectly on your store. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for. You left us a 1-star review without ever contacting support for help. I am sure we could have helped you with the issue you were facing. It is possible to have a little delay while adding a filter for bulk editing depending on the number of products in your store. However, what you described isn't normal and should not have happened. If you are still facing the issue, please reach out to us at [email protected] and we will be glad to help you. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Product Customizer Support Team

Product Options & Customizer for Shopify
Product Options & Customizer
4.8 star
1,697 reviews

Product Options & Customizer | Personalize Product Variants

Shopify App Store