Summer Set Lashes review for Product Options & Customizer

2 / 5

Aug. 29, 2023

Customers can select a bundle and select the options they want however upon the invoice the selections the customers have made do not appear on your invoice

Using app

19 days

Total reviews

1

Average rating

2.0

Developer Reply

Hello Summer Set Lashes, We are sorry that our invoice did not contain the detail that you wanted for the bundle you selected. From our internal investigation, we noticed that over the last 10 days, you have worked with all of our Customer Support team members to assist you each step of the way. We noted that our app brought all customization data to checkout, however our team noticed that you had a bundle feature that appears only at checkout and that may be the issue you are experiencing. We would appreciate the opportunity to do some test without that feature being enabled to assist you. We will be reaching out to you to go over this testing and the results it brings to help identify where the concerns may be. Stephanie and the Customer Support Team

Product Options & Customizer for Shopify
Product Options & Customizer
4.8 star
1,697 reviews

Product Options & Customizer | Personalize Product Variants

Shopify App Store