Sang Natural Health review for Product Options & Customizer
June 17, 2017
WARNING: Although they state, "we are happy to take care of the installation on your behalf" they don't tell you that they will access your theme add some files and make their changes to nearly a dozen other files. After installing the app to see whether or not it would meet our needs, I decided that even though it was fine for many uses it was too limited for our use, and uninstalled it. Later, I noticed emails from ShopStorm stating "I've gone ahead and completed the snippet installation for your published Shopify theme." After over an hour with a diff tool I was finally able to revert their changes. Before you install this app, make sure it is what your store needs, because "support" is forced before requested and removal is a chore.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :) You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team
Product Options & Customizer | Personalize Product Variants