Velvet Noire Boutique review for PC ‑ Product Options
Sept. 9, 2024
THIS IS THE WORST APP EVER! WORST CUSTOMER SERVICE. The app is SUPER glitchy and works when it wants to. You have to ALWAYS reach out to customer service to get anything to work and then they just do it for you instead of teaching you HOW to do it yourself so you don't need them. We've used this most of this year in 2024 and it is the most frustrating app of all time. BEWARE!
Hi Velvet Noire Boutique, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your negative experience with our app. I understand how frustrating it must have been to deal with glitches and feel unsupported. I’m pleased to inform you that the issue has been resolved. We have taken steps to ensure that such problems do not recur and are committed to providing you with the best support possible. Your experience is important to us, and we appreciate your patience as we worked through this. We’re dedicated to offering a more reliable and user-friendly experience moving forward. Thank you for your understanding, and we look forward to continuing to serve you. Best regards, Cristal Tech Support Manager
