Wiccan Supplies, Witchcraft Supplies & Pagan Supplies Experts-Eclectic Artisans review for Product Options & Customizer

Dec. 27, 2012

Today I happen to come across Product Customizer on the app store after failing at an attempt on my own to create something similar. It downloaded quickly, simply and efficiently and works FANTASTIC! We now have an efficient new way of dealing with custom orders AND with its professional look & ease of use, customers are able to create pretty much any type of product based on the parameters you set for them. This will surely make Happy Customers! After downloading the app, I realized I had done something to my template when trying to play "web developer" on my own...not realizing that all my products had vanished due to my own neglect. I contacted the creators of this app to see what happened, thinking something went wrong. I spoke with Denis, and he gladly logged in to my shop's back end and was able to find the issue that I created (not his app 0:-) oops! He went in and fixed my error and then set up product customizer for me. Within 5 minutes he called me back and thankfully I hadn't caused any permanent damage to my site. After getting everything back to normal, I had realized a small alignment issue on the product page once more (still due to my previous error). Since he had gone in there prior and was familiar with my issue, I sent an e-mail asking if that was something they could fix and offered to remit payment to him to fix it for us. About 15 minutes later, I look at the site and the alignment issue was fixed. I then see an e-mail from Denis saying,"I was able to fix the alignment problem, take a look to see if everything looks okay." Needless to say, Denis, on his own free time, was willing to go WAY ABOVE AND BEYOND any type of service I was expecting and fixed this issue for me without even thinking twice. I honestly have to say, you just DO NOT find this type of service or help anymore. Even if you may only need this app for a few items, it is WELL worth it, as it is extremely simple to use, and takes very little time to specify different variants (PLUS you have other options such as adding a file upload for your customers to upload images, and text boxes where they can add messages to the product its self for extra customization. This app will not only help you, but will add new e-commerce capabilities you may not have had prior to using this app. 5 STARS ALL AROUND, for a great app and unheard of above and beyond fantastic customer support!!!