Jaunissez.com review for PC ‑ Product Options
Jan. 14, 2020
We can't change from lenguage their automatic comments, and we would like to start to sell to other Countries with other lenguages, this is not so good for us.
Hello! This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous :) You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the Product Customizer Team ------------------------------ Previous reply: Hello again! Did you get your concern answered? Would you consider either deleting this 1-star review for our app, or adding more stars? It would REALLY help us! :) Thanks ahead of time! -Sean H, Customer Success Manager ----------------------------------------------- Original Reply: Hello! This is Sean, the Customer Success Manager with Product Customizer. Very sorry that our app cannot currently automatically translate its words into other languages. Most apps cannot do this. We will consider it for a future upgrade though! Would you consider removing this 1-star review or deleting the review? That would be VERY appreciated. Most apps cannot do this, so I don't think we deserve this very harmful review... Thanks! I will email you directly also. Sean H & The Product Customizer Support Team
