Newyorkcreation review for PC ‑ Product Options
Aug. 25, 2020
One of Worst app in this category.. product not able to synced with real time.. every time i have to contact to customer support.. what the hell is this also they charge 19$ for nothing..
Just a friendly followup here - we never heard from you on how we could help fix this. We really want to help... Could you let us know? Thanks! -Sean Hello to our friends from Fitness Cube! Thanks for leaving this review, and I'm so sorry the app didn't work as expected. That is not a normal issue that our users have, so sincerest apologies. Did you know that our app includes 100% Free and Unlimited support? We would have fixed that for you right away if we had known about this issue. With our app, changes to products or product options DO UPDATE in real-time. But if they weren't on your store, we could have fixed that immediately... Can you give us a chance to fix this for you? Happy to credit that charge back to you right away as well... Please let me know asap - we are 100% here to help, 24/7... Sean H & The Product Customizer Support Team
