Docta's Doodles review for Product Options & Customizer
Oct. 23, 2020
I had several issues with the app at first, along with some email mix-ups. Sean, the COO, reached out to me via email to resolve the issue. If you don't see files or images along with an order, definitely ask for help as you may have a theme with an AJAX cart - I wasn't aware that Debut was one of them. Overall, I will be keeping this app for a long time and appreciate the customer service on Sean's end. :)
Hello! This is Sean, the Ops Manager with Product Customizer. I am very sorry to hear about your experience with our support team interactions! They are normally world-class, so somehow the ball must have been dropped here. I am looking into your chat history, and I will email you directly momentarily as well, so I can personally make sure this is fixed for you asap! Thanks ahead of time for your understanding, Sean & The Product Customizer Support Team
Product Options & Customizer | Personalize Product Variants