BedPlanet review for PC ‑ Product Options
April 28, 2021
Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's slow internet even though my gif clearly shows the blunder happening. Hoping to update my review once they fix it, but going on day 3 during one of the biggest selling periods of the year for us (mother's day) without a fix. UPDATE: Customizer has been fixed and is working, although I'm going to keep this review at 3* until it works solidly for a month without a hiccup.
Hello to our friends from BedPlanet Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for amazing customers like you and we hope your store scores it big online! :-) -Melissa & The Product Options & Customizer Team
