Source Vitál Pro review for Product Options & Customizer

1 / 5

Feb. 4, 2021

I couldn't get their "wizard" to actually work correctly. After going round and round providing the same information multiple times, their support completely stopped corresponding with me. I guess if they thought if they ignored me, the issue would just go away. Terrible experience.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry about the experience here and this is definitely not what we'd want you to have with our app. The Wizard is not perfect however it runs seamlessly on over 500 stores since its release with the exception of some themes that were custom/modified. We'd like to work on the issue and walk you through the Wizard via Live Chat or a Web Call as soon as possible. I have emailed you so you can reach out as soon as you're able to. Thanks!

Product Options & Customizer for Shopify
Product Options & Customizer
4.8 star
1,757 reviews

Product Options & Customizer | Personalize Product Variants

Shopify App Store