Sophia Alexander Gold Fingerprint Jewellery review for Product Options & Customizer

May 10, 2022

I've just re-added this app to my third website and the client support is still out of this world! Kevon and Aman re-added my (extremely complex) product options and then made several tweaks to make everything look and work seamlessly with my website. The app seamlessly fits in with my theme so it looks like it's part of the original design. Many of my product options have prices are price-changing options. I love the fact that the app is able to change the main Shopify product price shown at the top of the screen, instead of adding all the options up separately like other apps - which can up super confusing for customers. Another great thing is the ability to add conditional logic. This means that some options only show if relevant to the customer, so I don't need to have the full long list of every single product option showing on the page at the same time. This makes my product options list look tidy and compact next to my main product image. Customers are able to use the app to upload files and photographs to send to me when they place their orders, so I don't need to install a separate app or ask them to email. I've been using this app for several years, and the customer service is still fantastic. They answer emails quickly and are more than happy to jump on a zoom call to walk you through things in the back-end. After being let down elsewhere previously, if you're looking for an options app, don't look anywhere else! Product Customizer is reliable, affordable and meets all my store needs.