Custom Moon Lamps review for PC ‑ Product Options
Jan. 15, 2022
Good app and customer service, but im deleting it. Here's why: 1) when you add multiple customizations (note, checkbox, photo upload), the options don't look visually appealing on the product page. 2) i have a product that requires the customer to upload up to 10 files, but their file upload doesnt support multiple file upload -- can only upload one photo.
Hello to our friends from Custom Moon Lamps We’re pleased to read that you liked the app and the customer service. I understand that you were not quite satisfied with the way the options looked on your product page and that you cannot upload multiple files at once using the app. We can help you with both the issues if you can kindly reply to the emails we sent you. I will personally handle the request for you right till the end. We always try to go the extra mile to resolve the issues of our merchants so that they always leave with a positive experience. We're really thankful for amazing customers like you and your feedback which will definitely help us improve our app and the services even better. We hope your store scores it big online! Cheers, Pushpesh & the Product Customizer Support Team