TopLinePrints review for Product Options & Customizer

Hello to our friends from TopLinePrints Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I thoroughly checked your concern and this is something we can fix. The issue with file uploads occur generally when ajax is enabled on your theme. We are also working on a permanent fix which should be rolled out very soon so that you never have to face these issues again. I understand your frustration at not being able to download the files with your orders. I want to assure you that we are working round the clock to address your issue. Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Product Customizer Support Team