All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

So easy! Wonderful to work with!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

As a shop owner newbie, I was well-supported by their team. They are responsive and resolve issues promptly. Recommended!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

The app is extremely intuitive and Deepanjoy is truly a joy to work with!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively.

5 / 5 Share

Nov. 18, 2025

Very easy install. Needed help for custom work. Support was super responsive and very helpful. Highly recommended.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re happy to hear that our support team was able to assist with your custom setup and that you’re enjoying the customization options. If you ever need anything else, we’re always here to help!

5 / 5 Share

Nov. 13, 2025

Very helpful support staff to integrate the app into your website. Customisation offer is perfect as well

Store

RAIA

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re happy to hear that our support team was able to help you with the integration and that you’re pleased with the customization options. If you ever need more assistance, we’re always here to help!

5 / 5 Share

Nov. 10, 2025

Thank you to the software professionals who helped me fix my custom necklace design options. There were a lot of rules to implement and they spent some real time getting it done right. Very happy.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad our team could help you get all your custom necklace design rules set up correctly. It was our pleasure to work through the details with you, and we’re happy to hear you’re satisfied with the results. If you ever need any further help, we’re always here for you!

5 / 5 Share

Nov. 6, 2025

They have great customer support. I needed help on a confirmation email situation and they came through.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're so glad our team could help you resolve the confirmation email issue smoothly. Your satisfaction means a lot to us — and we’re always here whenever you need assistance again!

5 / 5 Share

Oct. 29, 2025

Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively — especially under a tight deadline! Your appreciation means a lot to our entire team. We’re thrilled that you’re enjoying the functionality of Product Options & Customizer and truly value your kind words about our support.

5 / 5 Share

Oct. 29, 2025

Amazing Support, they helped me make the app just like i want it

Store

CHRONVE

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that our team could help you customize the app exactly the way you wanted. Your satisfaction is our top priority — and we’re always here if you need any further assistance!

5 / 5 Share

Oct. 15, 2025

I had really nice experience using the app. It is very smooth. The support responded to all of my questions and helped me install and customize the app. Thank you very much for helping me Lasandra.

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear that you had a smooth experience using the app and that our support team — especially Lasandra — could assist you with installation and customization. Your satisfaction means a lot to us!

5 / 5 Share

Oct. 6, 2025

Fantastic app and a very responsive team highly recommend.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to know you’re enjoying the app and appreciate your recognition of our team’s efforts. Your support keeps us motivated to make the experience even better every day!

5 / 5 Share

Oct. 1, 2025

Store

NETTCP

Using app

About 8 years

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your 5-star review! It means a lot to our team.

5 / 5 Share

Sept. 16, 2025

Love this app and the customer service team are fabulous.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you love the app and had a great experience with our customer service team. Your support means a lot to us!

5 / 5 Share

Sept. 8, 2025

Great support, easy to install, i love this app! AMAZING :)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad you found the app easy to install and that you're loving it. We're always here if you need us!

5 / 5 Share

Sept. 3, 2025

Perfect ! Amazing app with amazing customer service that help you really fast to ajust the app to your needs ! 100% recommended

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great option for shopify stores and wonderful customer service! I was having issues getting the options to show up and they helped me within 10 minutes on a holiday!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re so glad our team could help you quickly — even on a weekends. Your support means a lot to us!

5 / 5 Share

Aug. 27, 2025

Really great customer support!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're really glad to hear you had a great experience with our support

5 / 5 Share

Aug. 27, 2025

They are SO helpful. Absolute amazing customer service. Helped me with a problem in under 20 minutes, I have never EVER had such fast communication like this. BRAVO!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing shoutout! We’re so glad we could help you out fast — that’s what we’re here for.

5 / 5 Share

Aug. 26, 2025

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We’re grateful for your trust and look forward to supporting you along the way.

5 / 5 Share

Aug. 26, 2025

I had been very satisfied using this app for 3 months, but for the past 2 days the customization details are not showing in the cart or orders. It is very disappointing that there is no support department available on weekends, and I have to wait until weekday working hours to get help. This is causing serious sales loss for my store.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

We truly appreciate your feedback and are happy to have you with us.