PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#504
All reviews
Review RSS Feed
May 24, 2024
Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Hi Finally Italian by Chef Gianni Ceschia, Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!
May 24, 2024
Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options. The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.
Hi HavenTech Intercoms, Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference. Thanks for being a valued user!
May 24, 2024
Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!
Hi Forever Bloom DE, Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!
May 27, 2024
So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one. I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app! Deep from support is also amazing and helped me with further questions I had very fast!
Hi Bettercakesbyclaudia, Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it. Thanks for being a valued user!
May 22, 2024
The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.
Hi SourceColdTherapy, Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!
May 22, 2024
Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.
Hi Fortune Auto, Thank you for your feedback! We're thrilled to hear that you've had great success using our app for many years. It's wonderful to know that our support team has been quick and helpful in resolving any concerns you've had. You satisfaction is out priority. Thanks for being a valued user!
May 17, 2024
Product has been great for our needs so far and any issues we have had have been immedialty addressed and corrected. Great app!
Hi AK Athletic Equipment, Thank you for your review! We're glad to hear that our product has been great for your needs. We appreciate your support and are happy you're enjoying the app.
May 16, 2024
Very quick to answer questions and correct issues i ran into with setup on my theme.
Hi OEMExtinguishers, Thank you for your feedback! We're glad to hear that our team was quick to answer your questions and resolve any issues you encountered with your theme setup. Thanks for sharing!
June 20, 2024
Great help! Definitely great to work with!
Hi Old Town Soap Co., Thank you for your kind words! We're thrilled to hear how impressed you are with Shevaughn's assistance. Providing top-notch customer service is our priority, and we're glad Shevaughn could help you effectively. Thanks again for sharing!
May 15, 2024
Great customer service, app does as intended. Tons of options and very customizable, also easy to use.
Hi BadgeSmith, Thank you for your wonderful feedback! We're glad to hear that you're happy with our customer service and that you find the app to be easy to use and highly customizable. Your satisfaction is very important to us.
May 15, 2024
Great customer service
Hi BigLeagueLocker, Thank you for your review! We're pleased to hear that you're happy with our customer service. Your satisfaction is our top priority.
May 15, 2024
the app gives me all the options i need, so i would probably recommend to a friend
Hi חנות פתיל תכלת, Thank you for your feedback! We're delighted to hear that our app meets your needs. Knowing that you would recommend it to a friend means a lot to us. Thanks for being a valued user!
May 14, 2024
Super toller und schneller Kundensevice.
Hallo ManTau Lifestyle, vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem schnellen Kundenservice zufrieden sind. Ihr Feedback motiviert uns, weiterhin unser Bestes zu geben.
May 13, 2024
Easy to use, and friendly service whenever I need extra support!
Hi Heart + Soul Candle Co., Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that our team provides the friendly support you need. We're here to help anytime you need extra assistance.
May 13, 2024
easy and simple to use. I did need a little help because i had multi layer selections, and went right to the chat and within 10 minutes I had what I needed! Great customer service!
Hi Stevens Farmhouse, Thank you for your feedback! We're glad to hear you found our app easy and simple to use. It's great to know that our support team could assist you quickly with your multi-layer selections. Providing excellent customer service is our priority. Thanks again for sharing!
May 12, 2024
Great Job! Even at 2 am they helped me with my issues! Thanks so much!
Hi Astroworld Telescopes, Thank you for your review! We're delighted to hear that we could assist you, even at 2 am. Providing support whenever you need it is important to us.Thanks for sharing your feedback!
May 12, 2024
very helpful. great service
Hi Tsutomu Lures, Thank you for your kind words! We're thrilled to hear that you found our app helpful and enjoyed our service. Your satisfaction is our top priority, and we're always here to support you. Thanks again for sharing!
May 10, 2024
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help
Hi Art Ka Mart, Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!
May 9, 2024
Highly recommend. The customer service is incredible and goes above and beyond to help!
Hi So Good Kombucha, Thank you for your review! We're delighted to hear that our customer service team has gone above and beyond to assist you. Providing exceptional service is our top priority, and we truly appreciate your feedback!
May 22, 2024
Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot! Deep was also a great help when i needed extra info on price changes. great work!
Hi Little Safari, Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!