Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,759
chart
#489
All reviews
Rating Breakdown
Review RSS Feed
April 12, 2024
I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.
Hi Cotton Press Co. Thank you so much for the wonderful feedback! We are very serious about the quality of our customer service, so this is very gratifying to read. Please do not hesitate to reach out to us for any future needs!
April 12, 2024
this app is the best one, thank you for your nice service
Hi TeraNorme, Thanks for the positive feedback! We're very happy to hear that you are having a great experience with our app. Thank you for also recognizing the efforts of our support team, we are always here to assist!
April 11, 2024
Shevaughn was AMAZING. He was so helpful to make all of my customization dreams come true! From formatting, placement, colorations, walking me through best options - I can't recommend enough!
HI FindingHopeandJoy, Thank you so much for recognizing Shevaughn! He is a fantastic member of our team and always goes above and beyond to help our merchants. Cheers and happy selling!
April 11, 2024
He was very helper. I highly recommend this app.
Hi CreAtion Prints, Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!
April 11, 2024
I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you
Hi Niomi Jewellery, Thanks for the positive feedback and for being a loyal customer of our app for many years. It is a privilege to serve merchants such as yourself. Thanks in particular for recognizing the efforts of our customer service team in assisting with your theme issue, we always seek to go above and beyond for our merchants. Cheers and happy selling!
April 11, 2024
this app is very good, it loads very fast and the UI is great
Hi Glamlie, Thank you for the 5 star review! Our development team has been working hard to release some big updates for the application aimed at improving UI and load speeds, so this is very gratifying to read and I'm sure our developers will be thrilled with this feedback. Please do not hesitate to let us know fi there is anything we can do to improve your experience with our application in the future!
April 11, 2024
The customer service is very good
Hi Veltrah, Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!
April 10, 2024
Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!
HI Stelesso, Thanks for the 1000 star review! We wish Shopify would support that! We take great pride in the quality of support and believe strongly in the value of live chats. Cheers and happy selling!
April 10, 2024
Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.
Hi MADRE, Thanks for the 5 star review! It's wonderful to receive such great feedback about the quality of our support team. We are always here to help!
April 10, 2024
The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!
Using app
About 1 month
Total reviews
1
Average rating
5.0
HI Trenton School of Dance, Thanks for the nice review! We're thrilled that you had a great experience with our support team. Please always feel free to reach out!
April 23, 2024
super helpful, always responsive ! im not app savy , they help me out so much ! this app needs to stay is business get this for your business needs !
Hi Urban Charms, Thanks for the 5 star review, we are always here to assist!
April 9, 2024
I recently had the pleasure of experiencing the Product Customizer app for Shopify, and I must say, it's been an absolute game-changer for my online store. The highlight of my experience was undoubtedly the customer support team. They truly went above and beyond my expectations. I was struggling to set up and integrate the customizer into my store, which was crucial for launching my first mass sale. Feeling at my wits' end, I reached out to the support team for assistance. To my amazement, the support team didn't just offer advice; they logged into my account and meticulously set all the necessary parameters for me. Their proactive approach allowed me to better interface the product with my store, transforming my frustration into satisfaction. It was a revelation seeing how asking for help turned out to be the best decision, guiding me effortlessly to my goal. Furthermore, I'm thrilled to learn that the team is constantly working on improving the service. Knowing that enhancements are continually being made gives me confidence in the app's future capabilities and its impact on my business. As I prepare to roll out my first mass sale using this customizer, I'm filled with optimism and gratitude. The Product Customizer app is not just a tool for personalization; it's backed by a support team that genuinely cares about its users' success. If you're looking to elevate your Shopify store with custom products, I wholeheartedly recommend the Product Customizer app. It's not just the functionality that's impressive, but the people behind it that make all the difference.
Hi BounceDesignLabs, Thank you so much, this is absolutely wonderful to read! We take enormous pride in offering the best service possible, so we are always thrilled to receive positive feedback about our support team. It is particularly gratifying to read this as it speaks to the core of our support strategy - being hands-on, trusted partners for our merchants. We are always here to support you and if there is ever anything that we can do to improve your experience with our team and app, please do not hesitate to reach out and share that feedback. Thanks again, and happy selling!
April 8, 2024
Hi Levi and Lane Blanks, Thanks for the 5 star review! Cheers and happy selling!
April 8, 2024
We have been using Product Customizer for more years than I can remember. It has worked great and if we ever have a question or a problem they are quick to respond and help. I would recommend you give them a try!
HI ILoveSmencils, Thank you for the wonderful feedback and for being a loyal customer for years! We're so happy to have the privilege of serving merchants such as yourself. Please always feel free to reach out to us for any future needs!
April 8, 2024
The person who helped me was great. I sell personalized party supplies and needed multiple customized fields for my customers to enter in their information. He was able to set it up in about 30 minutes or less for me. Thanks so much!
Hi Modrn Bliss Creations, Thanks for taking the time to leave us this nice review! We take great pride in offering the best service possible and are thrilled to hear that we've hit the mark here. Thanks again!
April 8, 2024
I had a problem and spoke with Aman who fixed my problem straight away ! would Highley recommend this app and the customer support is brilliant!
Hi County House Signs, Thanks for recognizing Aman! He is an outstanding member of our team and will be thrilled to read this. Thanks again!
April 7, 2024
Perfect service, super nice people to help you. And they do almost all the work for you
Hi Black Shadows, Thanks for the positive feedback! We're thrilled that you had such a great experience with our support team. We are always here to assist!
April 7, 2024
Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.
Hi DesertThreads Creations, Thanks for the positive feedback! We're so happy to hear that you found the app easy to use and our support team to be fast and responsive. We're always here to assist!
April 15, 2024
I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!
Hi Orange Blossom Home, Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!
April 5, 2024
Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!
Hi ATEL Store, Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!