PC ‑ Custom Product Options
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easy and simple to use. I did need a little help because i had multi layer selections, and went right to the chat and within 10 minutes I had what I needed! Great customer service!
Hi Stevens Farmhouse, Thank you for your feedback! We're glad to hear you found our app easy and simple to use. It's great to know that our support team could assist you quickly with your multi-layer selections. Providing excellent customer service is our priority. Thanks again for sharing!
Great Job! Even at 2 am they helped me with my issues! Thanks so much!
Hi Astroworld Telescopes, Thank you for your review! We're delighted to hear that we could assist you, even at 2 am. Providing support whenever you need it is important to us.Thanks for sharing your feedback!
very helpful. great service
Hi Tsutomu Lures, Thank you for your kind words! We're thrilled to hear that you found our app helpful and enjoyed our service. Your satisfaction is our top priority, and we're always here to support you. Thanks again for sharing!
This app was exactly what I was looking for to get all of my custom product varriants into my store! The backend of the app is super is to use and straight forward as well. Also their support is unmatched! I booked a zoom call with (Deep) and he helped me implant all of my custom tweaks that I needed preformed in 24 hours. Company and staff are 10/10! Thank you Deep and Product Customizer for being awesome! lol Deep is 10/10!
Hi MXM PERFORMANCE, Thank you for your feedback! We're thrilled to hear that our app was exactly what you needed. It's great to know that Shevaughn could assist you promptly with your custom requirements. We strive for unmatched support, and your satisfaction is our top priority. Thanks again for choosing us!
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help
Hi Art Ka Mart, Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!
Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot! Deep was also a great help when i needed extra info on price changes. great work!
Hi Little Safari, Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!
I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that. I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.
Hi Teatowels.ca, Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist you quickly. It's great to hear our app stands out in meeting your needs. Thanks again!
I have been using this app for years now (paid plan) and highly recommend if you need detailed or conditional forms with add-on pricing. The customer support team has also always been easily accessible, friendly and fast! Thank you for great service.
Hi Sessa Vee, Thanks for sharing your feedback! We’re glad to hear that our app meet your needs. Knowing that you've found our customer support team accessible, friendly, and fast reaffirms our commitment to excellent service. Thanks again!
The app has really helped me simplify my products so I don't have to have a million Variants. Best of all during the set up process i had an issue and the chat support reached out right away, worked with me to get it fixed and even customized it more for me based on what i wanted. 10 out of 10 on customer support.
Hi Speech Supplies, Thanks for your feedback! We're thrilled to hear our support team was able to help you efficiently and tailor solutions to fit your needs. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!
Hi Foxcreek Baskets, Thank you for your review! We're delighted to see our app is fulfilling your needs.
Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!
Hi Union Raza, Thank you for sharing your experience! We're thrilled to hear that our app has met your needs. Providing excellent customer service is one of our core values, and we're delighted that our team was able to offer quick and friendly assistance. Your feedback means a lot to us!
We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.
Hi FamilyBox.Store, Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!
Great help, super fast response even on a Sunday :) Deepanjoy was very helpful.
Hi Mini Zali, Thanks for your feedback! We're thrilled to hear about your positive experience with our support team, especially with Deepanjoy's assistance. It's great to know that our response was prompt, even on a Sunday. Providing excellent customer service is a top priority for us, and we're here to ensure your satisfaction. Thanks again for sharing!
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!
Hi Denny's, Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!
fast and responsive customer service!
Hi Sweetwater Labs, We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!
Excellent online support. Tech Support was friendly, knowledgeable and resolved my questions very quickly.
Hi Kolbe Coffee, Thank you for your kind words! We're delighted to hear that you had such a positive experience with our online support team. Providing friendly and efficient assistance is a top priority for us, and we're glad that we could resolve your questions promptly. Thanks again for sharing!
Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly. also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=
Hi LOOT BOX, Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!
Hi CV Fabrication (CVF), Thank you for your review! We're thrilled that you're satisfied with our app. Providing excellent support and functionality is very important to us.
Aman was wonderful - worked with our UK team to solve our US issue - all good!
Hi STUDIO BURKE DC, Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!
I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend this app if you’re needing a streamlined way for customers to add custom product information.
Hi Images of Ink, Thank you for sticking with us over the years. We're sorry for the recent hiccup, but glad to hear our support team got you back up and running quickly. Ensuring our customers' satisfaction is our top priority, and your high recommendation means a lot to us. Thanks for sharing your feedback!
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