All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2024

We have been using this app for many years, and had been essential for our type of products. The app is easy to use, has all the functions we need and is very customisable to suit your product requirements. We have only ever had one issue, there was an immediate answer and they were onto it with a quick fix. I would recommend this app to anyone who needs to add customised features to their products.

Using app

Over 6 years

Total reviews

3

Average rating

3.3

5 / 5 Share

March 28, 2024

Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed. the app does the job :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Needed some assistance and they got right on it. A1 service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

customer service was amazing!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Be advised leather, LLC, Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!

5 / 5 Share

March 26, 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Blue Sheep Bake Shop, Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

Aman is great!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Classickit, Thanks for recognizing Aman! He is a rockstar on our team and will be thrilled to read this review. We're always here to assist!

5 / 5 Share

March 26, 2024

Deep helped me resolve an issue I was having with my site right away! Highly recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopivyjewel, Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

Support is very supportive!!!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi CosVillage, Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!

5 / 5 Share

March 26, 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Using app

Over 8 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 25, 2024

I would recommend Product Options & Customizer for all who use Shopify and need to put into place special options. I was so lost as to how to go about this, and I was in a chat with a representative. This representative fixed my issues with ease, quickly, and was super respectful. I was able to customize my Boutique to suit my needs as well as my clients. Am a customer for life!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Keep Pressin On Nails, Thank you so much for the outstanding feedback! We're so thrilled that you had such a great experience with our app and the support team behind it. Please always feel free to reach out to us for any future assistance!

5 / 5 Share

March 25, 2024

Excellent customer service and very good handling of the app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

HI Pawfectly Collarful, Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!

5 / 5 Share

March 25, 2024

nice app , help my get to my store goals

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi MyNameNecklace, Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!

5 / 5 Share

March 22, 2024

great support and a great app. been a long time user. i consider this a must have app.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi SpunkyTomato, Thank you for the nice review and for being a long time user of our app! We're thrilled to have the privilege of serving merchants such as yourself. Please never hesitate to reach out for any future needs!

5 / 5 Share

March 22, 2024

I am new to shopify and setting it up the way I wanted, wasn't perfect. Having an app like this really made my site customized the way I wanted it. Support for this app is awesome too, they messaged me and walked me through a few things that would improve how I set everything up - they checked code for issues I thought I was having and went above and beyond. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Board & Block Co. Thank you for this outstanding review! We thrilled that you found our app to be so useful. Thanks in particular for the kind words about our support team, we take great pride in offering best in class service. Cheers on your new shopify store!

5 / 5 Share

March 22, 2024

Really helpful customer service when I had a problem.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pawtrait Clothing, Thanks for the positive feedback about our customer service. Please do not hesitate to reach out for any future assistance!

5 / 5 Share

March 21, 2024

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dabira Aroma, Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!

5 / 5 Share

March 20, 2024

amazin help

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Contra Werks, Thank you for the positive feedback, we're thrilled that you had a great experience with our support team!

5 / 5 Share

April 9, 2024

Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi VL Grace, Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!