All reviews

Rating Breakdown

  • 5
    88% (872 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (43 ratings)

Reviews with Text

  • 98% (968)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2024

Aman was wonderful - worked with our UK team to solve our US issue - all good!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi STUDIO BURKE DC, Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!

5 / 5 Share

April 30, 2024

I have been using this app for a few years and have had no issues until today. My customers were uploading photos but they weren’t showing up on my end. I tested it out myself (by placing an order on my site) just to make sure it wasn’t user error and it was truly not working. I logged into the app, reached out to support, and they had me back up and running in no time!! I would highly recommend this app if you’re needing a streamlined way for customers to add custom product information.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Images of Ink, Thank you for sticking with us over the years. We're sorry for the recent hiccup, but glad to hear our support team got you back up and running quickly. Ensuring our customers' satisfaction is our top priority, and your high recommendation means a lot to us. Thanks for sharing your feedback!

5 / 5 Share

April 29, 2024

I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sweet Missions, Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!

5 / 5 Share

April 28, 2024

This app have been great so far. Im super excited to be able to customize even more of our products The online support was amazing as well

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lemmon's Lidz, Thank you for your review! We're thrilled to hear that the app has been great for you so far. t's wonderful to know that you found our online support amazing as well. We strive to provide the best experience for our users, and your feedback is invaluable. Thanks again for sharing!

5 / 5 Share

April 26, 2024

They are very kind and fast. Thank you !!!

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Edible Prints On Cake (EPoC), Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that we were able to assist you promptly. Thanks again for sharing!

5 / 5 Share

April 26, 2024

This app is relly good. I have used it on my website for more than 5 years. I got a problem only once, and they solved it in 2 minutes. They offer you support 24 hours. Super happy! I highly recommend it.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi I'm a Hero, Thank you for your feedback! We're thrilled to hear that our app has been a reliable part of your website for over 5 years. It's great to know that our support team was able to swiftly resolve any issues you encountered. Your recommendation is greatly appreciated!

5 / 5 Share

April 25, 2024

Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Simply Adorable Gifts & Boutique, Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!

5 / 5 Share

Oct. 7, 2024

Esperienza positiva sopratutto per me che sono alle prime armi. L'App è perfetta per il mio tipo di business focalizzato sui prodotti personalizzati. Facile da usare e subito intuitiva. Sempre molto disponibili per correggere errori e aiuti in modo rapido. Ottimo servizio assistenza Ho ppana effettuato l'upgrade dopo un. primo utilizzo perchè funziona molto bene

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Ciao A.Bi.Ci. Lab, Grazie per la tua recensione positiva! Siamo felici che l'app sia perfetta per il tuo business di prodotti personalizzati e che tu l'abbia trovata facile da usare. Siamo sempre qui per aiutarti rapidamente e correggere eventuali errori. Grazie per apprezzare il nostro servizio di assistenza!

5 / 5 Share

April 24, 2024

This app allows me to apply product options for my custom boutique even though many of my products exceed the 100 variant limit. Their app support is also extremely helpful with explaining how to use the app effectively.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern Prep Boutique, Thank you for your review! We're glad our app is helping you manage product options for your boutique. It's great to hear our support team was able to assist you effectively. Thanks for sharing!

5 / 5 Share

April 24, 2024

Just starting out, but so far so good. Very helpful with set up and support.

Using app

2 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi Chester & Co., Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!

5 / 5 Share

April 24, 2024

works well, great support team!

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi SledFans, Thank you for your kind words! We're thrilled to hear that the app is serving you well and that our support team was able to assist you effectively. Thanks for sharing!

5 / 5 Share

April 24, 2024

Very quick to respond and have been able to fix any issues that i have had

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi LEBBI Threads & Boutique LLC, Thank you for your feedback! We're pleased to hear that our response time has met your expectations and that we've been able to resolve any issues you've encountered. Your satisfaction is important to us. Thanks for sharing!

5 / 5 Share

April 24, 2024

Service client très réactif et à l'écoute

Using app

About 2 hours

Total reviews

7

Average rating

4.9

Developer Reply

Bonjour Infiny Bulles, Merci pour votre retour ! Nous sommes ravis d'apprendre que notre service client a été réactif et attentif à vos besoins. Votre satisfaction est notre priorité, et nous sommes toujours là pour vous aider. Merci encore de partager!

5 / 5 Share

April 23, 2024

great customer service if you require technical help

Store

ByQunya

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi ByQunya, Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service team when you needed technical assistance. Providing excellent support is vital to us. Thanks again for sharing!

5 / 5 Share

April 23, 2024

It's an awesome app and has great support! Had an initial problem with setup and they were right there with chat in no time to fix the issue. Highly recommend!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Starseed Bakery, Thank you for your review! We're thrilled to hear that you find our app awesome and that our support team was able to assist you promptly with the setup issue. Your recommendation means a lot to us!

5 / 5 Share

April 22, 2024

Amazing customer service, had a problem and it was sorted within 30 minutes!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi YellowBlossomDesignsLtd, Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!

5 / 5 Share

April 19, 2024

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi strictlygeneric, Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

5 / 5 Share

April 18, 2024

So far it is great:) The support team is very supportive with the questions I had for the app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi AEGI KOYA, Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!

5 / 5 Share

June 3, 2025

04/06/24 Thank you Lasandra for your exceptional customer service. Everything is running smoothly now 03/06/25 PLEASE I NEED HELP ASAP All my personalized products don´t have the personalization options any more, although the app is installed (I´m on the Premium plan). I can´t reach any client support via chat. Please I need help asap 9/13/24 Shevaughn helpd me out finding out the source of the issue, everything is running smoothly. Thanks so much. 9/12/24 The page app disappeared in my shopify store, although the app is installed (I´m on the Premium plan). I can´t reach any client support via email. All of my customized products have their prices changed so now they cost thousands of euro. Please I need help asap Customer support chat is great, Aman helped me so much to have my customizations up and running!

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hi STRENDING, Thank you for taking the time to leave us this review! We're thrilled that you had a great experience with our team, and it is very kind of you to specifically recognize Aman. He will be thrilled to read this. Thanks again!

5 / 5 Share

April 18, 2024

très bon service client, hyper réactif, mon bug a été très vite réglé par le conseiller

Store

Ma boutique

Using app

--

Developer Reply

Bonjour Ma boutique, Merci pour l'avis 5 étoiles ! Nous sommes très heureux d'apprendre que vous avez reçu un excellent soutien de la part de notre équipe. N'hésitez jamais à nous contacter pour tout besoin futur !