All reviews

Rating Breakdown

  • 5
    88% (1,578 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

March 29, 2024

The app is very easy to use and customer service is quick to respond and available when needed.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi NET Creative Designs, Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!

5 / 5 Share

March 29, 2024

I've had a great experience with this app & their wonderful customer service!! Highly recommend 10/10!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jassy Creations & Co. Thank you so much for this wonderful feedback! It's great to hear that you had a 10/10 experience with our app and the support team behind it. We're absolutely thrilled to read this review. Cheers and happy selling!

5 / 5 Share

March 29, 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Named Jewellery, Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 29, 2024

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Your Car Reg, Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

5 / 5 Share

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Keepsake by Ryo, Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

5 / 5 Share

March 28, 2024

We have been using this app for many years, and had been essential for our type of products. The app is easy to use, has all the functions we need and is very customisable to suit your product requirements. We have only ever had one issue, there was an immediate answer and they were onto it with a quick fix. I would recommend this app to anyone who needs to add customised features to their products.

Using app

Over 6 years

Total reviews

3

Average rating

3.3

5 / 5 Share

March 28, 2024

Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed. the app does the job :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Needed some assistance and they got right on it. A1 service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

customer service was amazing!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Be advised leather, LLC, Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!

5 / 5 Share

March 26, 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Blue Sheep Bake Shop, Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

Aman is great!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Classickit, Thanks for recognizing Aman! He is a rockstar on our team and will be thrilled to read this review. We're always here to assist!

5 / 5 Share

March 26, 2024

Deep helped me resolve an issue I was having with my site right away! Highly recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopivyjewel, Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

Support is very supportive!!!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi CosVillage, Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!

5 / 5 Share

March 26, 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Using app

Over 8 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 25, 2024

I would recommend Product Options & Customizer for all who use Shopify and need to put into place special options. I was so lost as to how to go about this, and I was in a chat with a representative. This representative fixed my issues with ease, quickly, and was super respectful. I was able to customize my Boutique to suit my needs as well as my clients. Am a customer for life!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Keep Pressin On Nails, Thank you so much for the outstanding feedback! We're so thrilled that you had such a great experience with our app and the support team behind it. Please always feel free to reach out to us for any future assistance!

5 / 5 Share

March 25, 2024

Excellent customer service and very good handling of the app!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

HI Pawfectly Collarful, Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!

5 / 5 Share

March 25, 2024

nice app , help my get to my store goals

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi MyNameNecklace, Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!

5 / 5 Share

March 22, 2024

great support and a great app. been a long time user. i consider this a must have app.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi SpunkyTomato, Thank you for the nice review and for being a long time user of our app! We're thrilled to have the privilege of serving merchants such as yourself. Please never hesitate to reach out for any future needs!