All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

Very knowledgeable, great customer service and you was very clear and great voice tone

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi NewBlingers, Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!

5 / 5 Share

April 4, 2024

Parfait

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Salut Giu Bijoux Paris, Merci de nous avoir laissé cet avis! Nous sommes toujours là pour vous aider!

5 / 5 Share

April 3, 2024

Just downloaded the app and on their trial and ran into an issue related to the customized option pricing not appearing in the cart. Reached out to their support and got a response back very quickly. Shevaughn helped me and was able to help me immediately as well as answered some of the questions I had. Incredible helpful and friendly! Thanks for the help Shevaughn! :) Very pleased with the app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi BearCoastMobile, Thank you for taking the time to leave us this review. We're sorry you ran into an issue after downloading, but its great to reads such positive feedback about the support team behind our app. Shevaughn has been an outstanding member of our team for a long time and will be very gratified to read this. Thanks again, and please always feel free to reach out to us!

5 / 5 Share

April 3, 2024

Excellent customer service!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Belle Via, Thank you for the kind words! We're so thrilled to hear that you had a great experience with our team. We're always here to assist!

5 / 5 Share

April 3, 2024

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

Using app

About 2 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi RLS Creations, Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

5 / 5 Share

April 3, 2024

Aman helpme a lot, he is a big professional.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi H Sport Wear, Thanks for recognizing Aman's work! He is an excellent team member and will be thrilled to read this review. Happy selling!

5 / 5 Share

April 3, 2024

Great help and support!

Store

Dogzoo

Using app

About 1 hour

Total reviews

6

Average rating

4.0

Developer Reply

Hi Dogzoo, Thanks for the kind words! Cheers and happy selling!

5 / 5 Share

April 3, 2024

Very good app and very good support i really recommend it

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arena Cases, Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!

5 / 5 Share

March 29, 2024

The app is very easy to use and customer service is quick to respond and available when needed.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi NET Creative Designs, Thanks for the kind words! We are constantly making improvements to the app aimed at making it as easy to use as possible, so this is very gratifying to read. Thank you for also recognizing the effort of our support team, we take great pride in providing the best support experience possible!

5 / 5 Share

March 29, 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Named Jewellery, Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 29, 2024

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Your Car Reg, Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

5 / 5 Share

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Keepsake by Ryo, Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

5 / 5 Share

March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed. the app does the job :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

customer service was amazing!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Be advised leather, LLC, Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!

5 / 5 Share

March 26, 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Blue Sheep Bake Shop, Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

Deep helped me resolve an issue I was having with my site right away! Highly recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopivyjewel, Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Using app

Almost 8 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 25, 2024

Excellent customer service and very good handling of the app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

HI Pawfectly Collarful, Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!

5 / 5 Share

March 25, 2024

nice app , help my get to my store goals

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi MyNameNecklace, Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!