All reviews

Rating Breakdown

  • 5
    88% (872 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (11 ratings)
  • 1
    4% (43 ratings)

Reviews with Text

  • 98% (968)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2024

I was struggling with getting the options setup properly so I reached out to their support. I was connected with Shevaughn within a few minutes. After gathering all the questions and getting the permissions set, we had everything up and running in about 30 minutes and the results were better than my wife and I could have imagined. Support is top notch and the product just works. This is an awesome app for adding customization options to your shop! Update: I have also worked with Aman and he went above and beyond what was expected! Superior service! Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Orange Blossom Home, Thanks so much for the kind words! Our development team is hard at work to make the setup process as intuitive as possible. We're thrilled to hear that you had such a great experience with Shevaughn, thank you for taking the time to recognize him. Cheers and happy selling to both you and your wife!

5 / 5 Share

April 5, 2024

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi ATEL Store, Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!

5 / 5 Share

April 5, 2024

Very good app. fast help

Store

Charmsy

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Charmsy, Thanks for the 5 star review! We always strive to provide the fastest service possible. Thanks again!

5 / 5 Share

April 4, 2024

I've tried quite a few of customizer apps over the years and this is my favorite to date based on options and price. Set up is quick and easy and the customer services is great as well.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Orange Valentine, Thanks for taking the time to leave us this wonderful review! We are thrilled that you are having such a great experience with our application and the support team behind it. We're always here to assist!

5 / 5 Share

April 4, 2024

I am a day one user, and I will say their customer service is OUTSTANDING! They responded promptly (I think it took 2 minutes max), and they immediately started helping with my store. Thanks again!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fitzwater Leather, Thanks so much for the kind words! We have an outstanding customer support team who always go above and beyond for our merchants. Cheers and happy selling!

5 / 5 Share

April 4, 2024

Great customer support. Needed to be double checked to make sure everything was working, and they responded fast and got everything looking perfect. Looking forward to happy customers!

Store

Armonia

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Armonia, Thank you for the positive feedback! We take great pride in the quality of our customer support so this is very gratifying to read. Please always feel free to reach out to us!

5 / 5 Share

April 4, 2024

customer support is very fast and helps with any and all issues in a timely manner.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mathewson Standard, Thank you for recognizing our customer support team. We take great pride in providing the best service possible for our merchants. Thanks again, and always feel free to reach out to us!

5 / 5 Share

April 3, 2024

I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.

Using app

About 2 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi RLS Creations, Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!

5 / 5 Share

April 3, 2024

Aman helpme a lot, he is a big professional.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi H Sport Wear, Thanks for recognizing Aman's work! He is an excellent team member and will be thrilled to read this review. Happy selling!

5 / 5 Share

April 3, 2024

Great help and support!

Store

Dogzoo

Using app

About 1 hour

Total reviews

6

Average rating

4.0

Developer Reply

Hi Dogzoo, Thanks for the kind words! Cheers and happy selling!

5 / 5 Share

April 3, 2024

Very good app and very good support i really recommend it

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arena Cases, Thank you! We're so happy to hear that you are having a great experience with our app and the support team behind it. Please never hesitate to reach out!

5 / 5 Share

March 29, 2024

The app is good but the customer service is so so amazing and helpful- would defo recommend!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Named Jewellery, Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 29, 2024

The app has helped me include variations to my products that i otherwise couldn't have. The support is very good, in particular a support technician named Aman, he has very good knowledge and helped me massively!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Your Car Reg, Thanks for the kind words! Aman is a great member of our team, always going above and beyond for our merchants. This review is really nice to read, thank you so much for taking the time to write it. Please always feel free to reach out to us for any assistance!

5 / 5 Share

March 29, 2024

Have been using this app for many years. The team is helpful with troubleshooting.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Keepsake by Ryo, Thank you for being a long time member of Product Options and Customizer! We're thrilled to continue serving your store and are very gratified to hear that you had a great experience with our support team. Happy selling!

5 / 5 Share

March 28, 2024

Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed. the app does the job :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

customer service was amazing!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Be advised leather, LLC, Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!

5 / 5 Share

March 26, 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Blue Sheep Bake Shop, Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

Deep helped me resolve an issue I was having with my site right away! Highly recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopivyjewel, Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Using app

Almost 8 years

Total reviews

7

Average rating

4.9