All reviews

Rating Breakdown

  • 5
    89% (889 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (44 ratings)

Reviews with Text

  • 98% (984)
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5 / 5 Share

March 27, 2024

Great Support! Zoom meeting was very helpful in figuring out and navigating the new features.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

customer service was amazing!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Be advised leather, LLC, Thank you so much for taking the time to leave us this review! We take great pride in offering the best customer experience possible and are always gratified to receive this kind of positive feedback. Please do not hesitate to reach out to us for any assistance!

5 / 5 Share

March 26, 2024

Had an issue with the customized info carrying over to checkout, they fixed in a timely manner and great custom service!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Blue Sheep Bake Shop, Thanks for the positive feedback about our service! We're always striving to provide the best possible support experience for our merchants and are glad to hear that we've hit the mark here. Please always feel free to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

Deep helped me resolve an issue I was having with my site right away! Highly recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi shopivyjewel, Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

5 / 5 Share

March 26, 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Using app

Almost 8 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 25, 2024

I would recommend Product Options & Customizer for all who use Shopify and need to put into place special options. I was so lost as to how to go about this, and I was in a chat with a representative. This representative fixed my issues with ease, quickly, and was super respectful. I was able to customize my Boutique to suit my needs as well as my clients. Am a customer for life!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Keep Pressin On Nails, Thank you so much for the outstanding feedback! We're so thrilled that you had such a great experience with our app and the support team behind it. Please always feel free to reach out to us for any future assistance!

5 / 5 Share

March 25, 2024

Excellent customer service and very good handling of the app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

HI Pawfectly Collarful, Thanks for the kind words! We always aim to go above and beyond for our merchants, so its very gratifying to hear that you had such a great experience with our team. Kudos on a brilliant name for your store!

5 / 5 Share

March 25, 2024

nice app , help my get to my store goals

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi MyNameNecklace, Thanks for the positive feedback! Helping merchants hit their store goals is exactly our mission, we're thrilled that our app is working so well for you. Please never hesitate to reach out to our team for any needs!

5 / 5 Share

March 22, 2024

great support and a great app. been a long time user. i consider this a must have app.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi SpunkyTomato, Thank you for the nice review and for being a long time user of our app! We're thrilled to have the privilege of serving merchants such as yourself. Please never hesitate to reach out for any future needs!

5 / 5 Share

March 22, 2024

I am new to shopify and setting it up the way I wanted, wasn't perfect. Having an app like this really made my site customized the way I wanted it. Support for this app is awesome too, they messaged me and walked me through a few things that would improve how I set everything up - they checked code for issues I thought I was having and went above and beyond. Highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Board & Block Co. Thank you for this outstanding review! We thrilled that you found our app to be so useful. Thanks in particular for the kind words about our support team, we take great pride in offering best in class service. Cheers on your new shopify store!

5 / 5 Share

March 22, 2024

Really helpful customer service when I had a problem.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pawtrait Clothing, Thanks for the positive feedback about our customer service. Please do not hesitate to reach out for any future assistance!

5 / 5 Share

March 21, 2024

I've been using this app since I launched my store, and its the perfect app to give my customers options. The customer service is also amazing as well, once my app wasn't working properly, I reached out and the team was able to help address this issue in a timely matter. I'd definitely recommend this app to every Shopify owner!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dabira Aroma, Thank you for this outstanding review! We're so happy to hear that our app suits your needs perfectly and that our customer service delivered on your expectations. We're always here to support you, please never hesitate to reach out!

5 / 5 Share

May 15, 2024

Got a new theme and the app got installed in a few of minutes. Great customer service like always! Appreciate the assistance!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Eiry Caribbean Art, We're so happy to hear that you're having a great experience with our app and the team behind it. We believe very strongly that speed of service is critical for our merchants, so this is a gratifying review to read. We are always here to assist you!

5 / 5 Share

March 18, 2024

I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Black Box Creations, Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!

5 / 5 Share

March 18, 2024

The Product Options & Customizer app provides many options to differentiate your products, and allows you to create your own customization categories. The process of creating and adding options is straightforward, and easy to understand. You can then create templates with a specific set of options that can be mass applied to products, saving a ton of time. While creating our website and utilizing this app, we had a few fixes that needed to happen (ie. options not lining up correctly on the page and applying templates), and Aman was so quick to respond, and so quick to address and fix any issues we were having. Their customer service and support are top notch.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dirty Graphix, Thank you for the kind words! We're thrilled to hear that you found the app useful and straightforward, we're always happy to hear that the app saved you a lot of time! Thank you for recognizing Aman's work as well. He is an excellent member of our support team and always goes above and beyond for our merchants. If there is ever anything that we can do to help you, please do not hesitate to reach out!

5 / 5 Share

March 16, 2024

Excellent app and support. This app might seriously have the best customer support ever. The app works great very easily and whatever you can’t figure out, they help you quickly super recommend.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Marianella, Thank you so much for taking the time to leave us this review! We are so happy to hear that you had such a positive experience with our support team. All of our team members go above and beyond for our merchants and we are thrilled when this effort is recognized. Thanks again, and please always feel free to reach out to us!

5 / 5 Share

March 15, 2024

Very helpful! Tech support was a lifesaver when I needed help. Very prompt service. Love this app!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ellie & Co, Thanks for the kind words! We take enormous pride in offering the best customer experience possible and we're always thrilled to receive feedback that we've hit the mark. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 14, 2024

Aman offers top-notch customer support. He attentively listens to my website requirements and works closely with me to ensure everything runs seamlessly. I greatly appreciate your dedication and hard work. Thank you!

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi Contempo Furniture, This review is very gratifying to read. Aman is a top notch member of our team and always goes above and beyond to help our merchants. We are thrilled to read this and feel very privileged to be able to serve merchants such as yourself. Thank you so much for taking the time to write this review!

5 / 5 Share

March 13, 2024

lovely customer service by deepanjoy helped me with everything i needed

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Auroratots, We are thrilled to read such positive feedback about our team. We take great pride in providing the best customer support possible, and Deepanjoy always lives up to our high standards. Thanks again, and please always feel free to reach out to us!

5 / 5 Share

March 13, 2024

Great app for my needs. Needed a simple solution for product personalisation. Great and responsive customer service. Shevaughn helped me with my issue in a timely manner. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi P'tit Arc-en-ciel, Thank you for the nice review! We're so happy that Product Customizer is working so well for you. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding member of our support team. As always, we're here to help!