All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2024

Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi PraiseBanners, We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!

5 / 5 Share

March 6, 2024

Gran aplicación, mejor servicio de soporte. Tuve problemas con la configuración y me ayudaron en todo momento. Había probado otras similares y esta es la que me ha funcionado mejor :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hola Nomadic State of Mind, Gracias por la amable palabra! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo de soporte. Siempre estamos aquí para ayudarlo!

5 / 5 Share

March 6, 2024

The customer service is amazing!!

Store

GIBBON

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Gibbon, Thanks for the kind works! We're thrilled that you had a great experience with our team and are grateful to have you as a client!

5 / 5 Share

March 4, 2024

Super fast help! I was having a tiny issue and within minutes Deep solved it. Thank you so much!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi A Second Time, Thanks for taking the time to leave us this nice review! We take great pride in the quality of our customer support team and Deep is an excellent contributor. We're always here if you need us!

5 / 5 Share

March 4, 2024

Excellent and timely customer service. The app works very well.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Great Gift World, Thanks for the kind words, please do not hesitate to reach out to us for any future needs!

5 / 5 Share

March 4, 2024

Service is awesome! Thank you Shevaughn.

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi OttawaTeamShop, Thanks for the nice review, Shevaughn is a rockstar on our team!

5 / 5 Share

March 2, 2024

Brilliant support! Very helpful

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Themed, Thanks for the kind words! We're always here to help!

5 / 5 Share

Feb. 26, 2024

Great app, it was easy to set up, and all necessary customizations in place in no time. The tutorials are easy to follow and the process is painless. I did require the help of the team, as an update to the theme broke the configuration. Manage to have the store back online with the customizations in place in no time.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Greeting thebigword B.V., It is great to hear that our tutorials were easy to follow and even better to hear that you reached out to get help when you needed it. Thank you for leaving us this review. We are here to help you anytime you need. The Support Team

5 / 5 Share

Feb. 26, 2024

Was having issues installing the app and the guys were super helpful and solved all my issues. Would recommend!

Using app

31 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Hi there Safelight Berlin, We are so glad you reached out to us when you were having issues! Thank you for acknowledging the support you received and for leaving us this review. We are here to help anytime you need us. The Support Team

5 / 5 Share

Feb. 23, 2024

I just started working with this app, but I'm very happy so far. Customer support has been extremely helpful.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Rubysaurus Creations, Thank you for leaving us this review. We are happy that our customer support team was able to assist you with your set up. We are here anytime you need us! The Support Team

5 / 5 Share

Feb. 23, 2024

Product has some really great features that can help your store work better for your customers!

Store

My Store

Using app

About 2 hours

Developer Reply

Hello My Store, Thank you for this 5-star review of Product Options & Customizer. It is great to hear that the app has the features you are looking for to boost your sales. We appreciate your business! The Support Team

5 / 5 Share

Feb. 22, 2024

Nice customer services The cs Shevaughn helped us a lot

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there CityRocker Ltd, We appreciate your 5-star review! It is great that Shevaughn was able to help you get set up. We are here to help anytime you need us. The Support Team

5 / 5 Share

Feb. 22, 2024

We use this app to allow our customers to add personalisation to some of products. It works really well and is easy to set up and use. We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there ByJenny McCarthy, Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us. The Support Team

5 / 5 Share

March 3, 2024

A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Photo Gifts Online, We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review. The Support Team

5 / 5 Share

Feb. 21, 2024

Great customer service! Helped me out a lot.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Passion Auto Parts, Thanks for this 5-star review. It is great to hear that you had a great customer support experience and was able to get the help that you needed. We are here anytime you need us! The Support Team

5 / 5 Share

Feb. 21, 2024

Really helpful. Highly recommend!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello The KegCru.ie, Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need. The Support Team

5 / 5 Share

Feb. 19, 2024

Amazing customer service from Shevaughn and Amand. I really appreciate all of their help in getting this set up.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Signature Sweets by Amanda, Thank you for leaving us this 5-star review! We appreciate that you acknowledged the amazing support you received from Shevaughn and Aman. We strive to offer the best customer support ever to take the strain away from our merchants so they can get to business. Do not hesitate to reach out to us at anytime! The Support Team

5 / 5 Share

Feb. 16, 2024

Super helpful support! We were able to add in custom options for a custom supplement pack which went great.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Works very well, and when it doesn't, the support team responds quickly and effectively.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

This is by far the best custom app ..the customer service is great, and they fix all things very quickly

Store

KED LLC

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings KED LLC, It is fantastic to hear that Product Options & Customizer has what you need for your store and we appreciate you acknowledging the app and the support. We strive to give the best support experience for our merchants. Thank you for your business! The Support Team